Comfort Suites

I stay in hotel rooms over 50 nights a year.
This place is not bad. It’s welcoming and appears very clean when you first enter. The pool is nice and the fitness center is above average. Oh! The bed was probably the best part! Very comfortable!
This place would have gotten 4 stars if it weren’t for the following:
— suspicious stains on the floor
— food from previous guests in the fridge
— stale smell
–closet door didn’t work properly
Despite the cons I would definitely stay here again in the future as nice hotels are hard to come by in Monroe.

This is a nice hotel to stay in for a short visit to the area. It’s conveniently just off of I-​20. The rooms (mini-​suites really) are quite large and if you needed to open the queen sized sofa bed, you could easily accommodate a family of 6. Each room also comes with a mini fridge and microwave and there’s free high speed wifi too. Also there’s complimentary breakfast in the lobby till 10am and everyone we encountered on staff was very friendly. My only big issue is that the rooms are a bit dark. There’s not a lot of lighting but keeping the window open helps a lot. I don’t know if I’d stay in this part of town for a lengthy visit but for a couple nights, it was perfect.

Our recent experience here was excellent. We got a good rate on our rooms. The accommodations were clean and comfortable. Although the rooms were not large, they were very nicely designed, with quality furnishings and a great selection of stations on the TV. Staff were very friendly and helpful. The breakfast was quite good, too.
They recently added a «business center,» with two computers to access the Internet. When one of the computers was not allowing Internet access, I asked someone in the office for help. She promptly and pleasantly resolved the issue.
Thankfully, we did not encounter any issues with the neighborhood. Good access to major transportation arteries and places such as the University of Louisiana at Monroe and Pecanland Mall.
Would like to suggest that guests consider leaving a gratuity (tip) for the housekeepers on a daily basis, as the housekeeper may be different from day to day.
Highly recommend!

They must’ve cleaned this place up because I had a completely different experience than people who’ve posted in years past. We were very pleased with our stay here.
The front desk staff were very friendly and accommodating to me, my mom, and granny. The hotel looks like it’s been updated recently. The rooms and hotel areas were clean, the beds were comfortable, the bathroom was clean, and the free breakfast was, well… it was a free breakfast lol… and we all felt perfectly safe there. Nobody was hanging around outside of the hotel, and I never saw a soul in the surrounding neighborhood.
Apparently they were recently voted best hotel in Monroe, so things must be improving there. Would definitely stay there again when I go back.

Bad neighborhood. There are prostitutes hanging outside. And drug dealers hanging around approaching My dad asking questions. It doesn’t feel safest all. If we hasn’t been traveling all day and already had booked reservations we wouldn’t have stayed. Everything is dirty.

Not a bad place, but a bad area of town. Approached twice in one night stay by people floating around parking lot with the usual «hey you got a minute?» line used right before asking for money. Staff was nice, room was good.

What can I say… meets the requirements.
Positives, big rooms with a good tv selection, decent breakfast, and friendly staff.
Not-​so-​positives, rooms are quite aged, not much around, outside grounds and roads leading to the parking lot are not very good at all.
This hotel is close to the Pecanland Mall and shopping area and not too far from much nicer looking West Monroe. If you need an inexpensive place to stay and are somewhat understanding on «get what you pay for» then this place will serve you fine.

Pretty nice place to stay. Good breakfast. However, my major problem was their lack of wifi availability. If you’re not in the lobby, it doesn’t work. It doesn’t have enough range to cover the rooms. The staff was clueless and not helpful.

The room was clean and the staffr was very nice, but the wireless Internet service was down, and the staff did not know how to fix it. They did not have a CAT 5 cable for me to hook up to the wired network. they had a computer in the lobby for public use, but it had a virus and would only go to one site. The Continental breakfast had watered down orange juice. The gravy for the biscuits was not palitable. The fresh fruit was not fresh. Girl at breakfast bar was, however, very nice and helpful.