Wendy’s

So I went to This location tonight after a hard day at work and doing late night laundry. I was feeling pretty hungry so I decided to go to this Wendys for a chicken sandwich and what I received was not what i expected. The quality of my sandwich was far below par it was dry I had one piece of lettuce and one little dab of Mayo. I was very unsatisfied and upset. I dont think i will be coming back.

I love this location. The manager and staff are always professional. The dining room is spotless, the workers are always manage to keep it clean. Jackie is the best, always in a great mood. Kudos Monrovia Wendy’s.

Very well managed location with staff that appear to have been trained well and are generally very friendly and helpful. Dining area is smaller than most other locations but kept clean and up to date. I did not find any food items that were a surprise. My usual items are mixture of their right price items, such as small chili, baked potato, Jr. Bacon cheeseburger, etc…
Only thing I found annoying was the staff constantly shouting out «sparky one!» Or «sparky two» as some codes to each other. Still not sure what they mean by it…

They take over 20 minutes till our food is ready. We just ordered one meal and a extra burger. The food is very good yet takes a long time till it is ready. Seems like the drive thru is much faster. This Wendy’s branch is very clean and classy looking. Next time, I will probably order my food through drive thru.
I soon found out they forgot my order. I ordered small fries and they exchanged it to large and apologized.

This is a drive thru review.
First of all, Wendy’s burgers are the bomb!
The lady at the drive thru window gives the best and friendliest customer service ever. She should be manager like Now.

Great service! The lady working the drive thru was very sweet! They forgot our value fries so we went back through the drive thru and they gave us TWO orders of medium fries!
That’s what we call great service!
We will definitely be back :)

Fast food with a smile. This is and has been the only Wendy’s that’s friendly and actually brings you your order. This place is always busy and the workers still manage to smile and always do their best!

Nice remodeling
Shorted a chicken nugget with the mall deal
Also Award winning chili it is not
Water down and so so now. Use to be great
Will have to keep going to Glendora San Dimas location
THEY still do it right
Fire place is a nice touch
Bathroom and dining area very clean
But food is why you come here

This is the best Wendy’s I’ve ever visited. and I’ve been here a lot over the years. They have the best Dave’s hot and juicy cheeseburgers ever. Their salads are great, their Frosty’s are delicious, even their chicken sandwiches are good. Karen is the sweetest person in the world. I haven’t seen her in a while, so I hope she still works here. She is a true asset to this company. She always has a smile on her face and she’s always super friendly and fast. I love this Wendy’s and I will continue to come here, as long as they keep up the great work.

Fuck this place I came in for a small frosty and I check my bank statement and they charge me almost 3 dollars when it cost one dollar that pisses me off I wonder how many other customers they Done this to

Didn’t get my order right for my son, but the food was hot. Not bad, greeyed with a smile

Karen, the cashier at the drive-​thru window at lunch time, is the friendliest person I’ve ever seen. If all fast-​food places, and grocery stores, and, especially, the post office had people like that, they wouldn’t have such a lousy reputation. She deserves some recognition. Plus, this location always has your order ready when you reach the window (you listening, McDonald’s?). I never used to be a big fan of Wendy’s, but I’d go to the Monrovia store for the service alone.

Wendy’s has really fancied up! I didn’t even recognize the inside after they had done the remodel. The staff you can tell is very friendly and I had a very peasant experience today. The drive through people however are not always nice. Their friendliness is more of the «I don’t want to be here attitude» kind. But happy to know they do lettuce wrapped burgers here! :)

This particular Wendy’s is really good! The food is always tasty and they get my order correct almost all of the time, even during the busy lunch hour.

Clean place with delicious food. I ordered the spicy chicken and kids meal for my girl. with the kids meal you got a free Ice-​cream.

I haven’t been here for a while but I have to say that I’m excited about these awesome upgrades and remodel. Feels like I’m eating at a high end restaurant. Love it. The service is great and talk about freshness. Wow! Good job kids keep it up.

This Wendy’s location is newly renovated (renovated late last year actually) and really looks much better than how it was before. I came in tonight around 9:30 pm to purchase the frosty key tag for $ 1 (90 cents goes to the Dave Thomas Foundation for Adoption), which will allow me to get a free junior frosty (comes in vanilla or chocolate) for free with any purchase all year of 2015 (not a healthy dessert but okay once in a long while).
And since my husband was hungry and craving fried greasy food (we just came from a brewery and I guess he was craving this type of food) we decided to order 10 regular chicken nuggets and 10 spicy chicken nuggets. And since I got my frosty key tag, I was also able to get a free junior frosty as well ($ 0.69 prior to tax, I picked vanilla).
We were given a ton of dipping sauces: 3 barbecue, 1 honey mustard and 1 buttermilk. Each of the chicken nuggets went well with each of the sauces (it’s been a long time since I have had chicken nuggets, especially from Wendy’s since I don’t eat fast food too often). I thought the chicken nuggets were good but I think I’ve had better. Service was pretty quick and very friendly as well. The cashier who rang us up gave us extra sauces without an extra charge. And right when I paid for our items, our order was ready.
As we were leaving (we ordered our items to go), I saw the new fountain drink machine. I have seen the same machine at Boston Market in San Dimas. The fountain machine is pretty cool because it has a touch screen menu in which you can choose from a large number of drinks. It’s pretty high tech and fancy :)
Anyways, I am pretty impressed with the new look of this location and will most likely come back again since I now have my frosty key tag (how can you not just love their frosties?).

I love that they give you a big bag with handles if you have a large order. This is so helpful when you’re ordering more than 1 cup of chili!
I only go to the drive thru here. Friday nights here are a nightmare here because of all the damn high school kids loitering and running around like idiots.
Really!!! It’s Friday night and Wendy’s is where all the cool kids hang out at? Can you please go somewhere else to act all hard, trying to impress people who don’t care?
I am not docking stars for the uncontrollable youth because I know there isn’t much the management can do, especially considering the kids probably contribute to a lot of the revenue.

The most modern, clean and overall nicest Wendy’s I’ve ever seen by far. They have one of those new fancy soda dispensing machines with a touch screen that lets you make great soda combos, and they even have wi-​fi for people with stupid Verizon and limited data packages. The faux fireplace was interesting but I suppose it could be a nice touch for people to relax by as they’re using the free internet.
The food speaks for itself and the fact that they are still the only fast food chain that allows you to choose your sides is ridiculous. Don’t forget to end your meal with the best dessert at any chain restaurant, a chocolate frosty!

Newly renovated with new décor and seats. They don’t say that annoying «Sparkey #» anymore (to communicate to the staff the number of customers in line) and they bring the food out to eat-​in customers. Booths are a bit cramped and the tables are high, but they now have a Coke Freestyle machine! (look it up, it’s an awesome customizable soda machine with flavors you can design on the spot) :)
The new renovations have opened this place up a lot more and make the place welcoming to family-​oriented customers; before this renovation, the customers were mostly young’ns and riff raffs. I look forward to coming here more often as I love the quality of food :)