Great management and customer service by the staff. Store is the best kept in a 15 mile area.
G W.
Évaluation du lieu : 2 Monrovia, CA
The workers are not happy to be there and that is very evident. My burgers were not that good but at least the fries were ok.
Courtney T.
Évaluation du lieu : 1 Victorville, CA
Thanks for saying you were«out» of chicken fries when you really just didn’t want to make any, and then making the rest the food wrong. I’m too exhausted to go back. That’s what you get with fast food I suppose. People come to you because they need convenience and instead you treat them badly, it’s really disappointing.
Ritchie C.
Évaluation du lieu : 5 Monrovia, CA
Very clean establishment and staff was professional. Food was fresh and their kids play area is super Big. I’ll be coming back.
Bree J.
Évaluation du lieu : 3 Los Angeles, CA
Just like every other Burger King.
Ceiling F.
Évaluation du lieu : 5 Pasadena, CA
2 words: Dedicated Fryer!!! For those of us who have to be careful where we eat because of the risk for cross contamination, here is one place that understands our issues and really cares. We had the privilege of being served by the manager(i believe that was her position) who was explaining how concerned she is for the health of the customers like us! And she also suggested to me a better way of wording my order! Her name was Graciella, and I sincerely hope you have the opportunity to meet her! I am also hoping that more people follow her example, and be more accomodating.
Lesley M.
Évaluation du lieu : 1 Monrovia, CA
BEYONDUNDERSTAFFED! Whoever owns/operates this place needs to hire more employees. Even worse… the area this place is located in is not very nice! I’ve only been inside one time but word to the wise stay in your car… Drive-thru only!!! The people who hang out inside here are genuinely scary!
Adam R.
Évaluation du lieu : 3 Monrovia, CA
I would recommend you check your bag before you leave the drive thru. I have come in many occasions and forget to check bag and they seem to get my order wrong and give me wrong thin or don’t make my burger my way sometimes. Seem to miss 1 item occasionally. Other than that its a burger king and its still good.
Paisley G.
Évaluation du lieu : 1 Duarte, CA
From the time I came into this location, I was treated rudely. The staff failed to acknowledge me until I had walked up to counter and stood there waiting. When I asked for the«whopper meal for two» which I had a coupon for, the staff member looked at me blankly before telling me to wait. So I waited for about ten minutes during which time I was given a brief history of this BK’s sewage problems, as the manager sat there discussing a backed up sewage issue with an who was apparently a private contractor, literally right next to me at the counter. Upon finally receiving attention again, I was informed they would not accept my coupon. Very poor service and the in depth discussion of sewage was interesting but disgusting. Don’t waste your time and risk your health at this BK.
Frazgo f.
Évaluation du lieu : 2 Monrovia, CA
Reposting from my original since this one didn’t include the franchise number. The place is a dump. This particular Burger King is pretty mediocre. It has been given a repaint inside and out but that is far as the make over has gone. Service isn’t up to the normal BK standards. The staff seems to care less that you are there. No effort is made to open additional registers as the lines grow and the customers grow burly. Attentiveness to the orders is nonexistent. Have it your way doesn’t seem to make into the mindset here. They actually argued with how I wanted my burger… add onion and pickle brought the response«it doesn’t come with pickle and onion». I know that that is why I asked for it to be added. The menu board was not operational today adding to the confusion. Seriously with no printed menus and a customer that doesn’t frequent the joint to have it memorized what are we to do besides ask questions? No question is stupid when there is no menu posted so don’t get annoyed when we ask questions.(I actually tweeted the menu board fail). The ice machine on the soda dispenser on the left has been out for nearly 5 years, could be longer. Fix it already. Having it out creates unnecessary lines at the one machine that works. Our order was screwed up. It just wasn’t worth the hassle to try and fix it when it was the manager who took the order in the first place. I likely won’t go to this BK in the future. I’ve had decent luck with them on road trips in the past and may well relegate them to that status, once in a blue moon when there is nothing else on the road.
Lisa L.
Évaluation du lieu : 5 Monrovia, CA
Gotta have whoppers with cheese. It is awesome. love their onion rings. My husband likes their chicken whoppers.