Jack in the Box

Is this Jack Corp or Franchise??? They should just close down. I been here after 6pm. They always get ur order wrong, people there they act and look they don’t want to work. It doesn’t matter if u have 10 cars waiting but check ur order before leaving and u might wanna pay cash only if you wanna get ur money back for bad food and service. Who will wanna pay for bad service and wrong order. Went 2 times to this one and won’t go back.

If I could give this place no stars I would. They have their gardeners out right now during their busiest time (lunch hour). Couldn’t hear them on the intercom and vice versa. Tried ordering a a peach ice tea but there were no S, M, L sizes it was sized by ounces. The lady didn’t understand me and keep asking me S, M, or L. I honestly did not know what size it was. It only said 24 oz on the menu and when I told her that she just got more upset. When I pulled up to the window she rudely showed me the cup size and practically yelled «this size??» I asked if that was the 24 oz and she replied back rudely. I again told her that there was no sizes on the menu so I didn’t know what size it was. She replied with «It’s a small. And I can’t hear». The manager was standing there next to her and she also had a messed up attitude.

The bathroom was heavily vandalized. That wasn’t too much of a surprise because it is right next to a middle school. Fortunately, it was quite clean.

Hey idiots. You want $ 15 an hour? Then start by learning the difference between a #3 and a #9 you imbeciles.

This is not only the worst jack in the box location I’ve been to, but the worst drive thru fast food location I’ve ever been to.
I ordered a ultimate cheese burger, a crispy chicken strips, and potato wedges.
First of all, they got my order wrong, instead of potato wedges, they gave me spring rolls, now I can understand if they were busy and had to serve a lot of customers, but I WAS THE ONLY PERSON THERE. HOW DO YOU FUCK THAT UP? I also asked for ketchup and ranch, and of course, they only gave me ranch.
Second is the prices, my order came out to be around 15 dollars. Seriously? How is jack in the box going to compete with other fast food places if it cost 15 dollars to get a cheese burger+5 chicken strips and potato wedges? Just sad.
Third is the food. It is plain terrible. the «Ultimate» cheeseburger consisted of 2 patties and cheese in the middle. How is that «Ultimate»?? No onions? No tomatoes? No lettuce? No pickles? and that cost about 5 dollars. Amazing. The chicken strips are probably worse than the burger, outside is hard and not «crispy» inside is dry and tasteless.
I sincerely hope this place closes down or advertise correctly that they are serving dog food instead of human food.

I had chicken spicy burger in Jack in the box Monrovia. Taste, quality and service is below average. I did not like. If you don’t option then can choose this restaurant.

So I’m eating at this #JackInTheBox store corner of Myrtle and Duarte in Monrovia and while I was eating I overheard people asking for water and they were refused for a water and so when I finished eating I came up to the casher and asked for water and the she gave me water… So I can’t hold myself to ask why she refused other people for water and her reply just pissed me off, she said «Coz you bought a meal», I was like just «Coz I bought a meal I’m granted water»???
It’s just water, it’s hot outside and these people are asking for just water… It’s not like they’re paying for this water they’re giving… #Digusting people…

Fast service, polite. What more does a customer want. Jack in the box has always been a favorite of mine.

This location has rude workers that don’t greet you! Girl that was drive thru was coughing up a lung while getting the drinks ready!!! Yuck!

I’m a fan of jack in the box, just not this one bc they keep making mistakes and I’m irritated!
First we came here to pick up breakfast at the drive through and I was ordering… and then two people (a man and a woman) responded. Like wtf? One person can take the freakin order, don’t u think?
And of course when it came time to pick up my food, they gave me the wrong drink. And the guy repeated my order wrong and when he handed me the receipt, I read it to him exactly what it said on the receipt. Bc his reaction made me feel like I ordered it wrong when in fact he can’t read! He gave me an iced mocha when I ordered an iced coffee! He wasn’t apologetic, with a semi attitude. Second visit, they failed to give me taco sauce when I requested. Arrived home to eat dried tacos– yum!

This jack has the coolest landscape and building design. Looks like it used to be another type of business. Kinda random design. Drive thru is narrow my fellow car enthusiasts fyi. On weekend nights I swear the cashiers are high ass hell! Anyway if u feel like poisoning your body, come here… or any fast fd place!

this particular location always hands out quick, fresh, hot and correct food every time i come. everyone i’ve come across in drive thru is nice also!

They over-​salted my fries here when I ordered breakfast in the morning one day this past month. When I say over-salted…it was to the point where I could eat 1 or 2 and basically toss the rest into the trash. That’s how bad it was.
I don’t like hash browns since they usually way too greasy for me.
I took the online survey and then on Monday, the District Manager called me to apologized for that incident.
He said he will make it up to me and I’m happy with the resolution.
Again, I will come back to this location because they know taking care of the customer is important for repeat business.
I eat at Jack in the Box a lot (i know i shouldn’t, but its just so tempting)
Again, I’m happy again for the District Manager’s efforts.

Same as every other Jack in the box. Clean and friendly staff.

Just an update. No more free item offer when using the self-​order kiosk. Sad. But I still use it. A great way of customizing your order without having to tell the counter help all the intricate details of what you want or not want in your order. That, and it’s just fun to use.
I think I graded this place too harshly last time, so giving this place an average rating. Just try to avoid when kids get out of school and check your order before leaving the drive-​thru.

Came here at 6AM before going to the Rose Parade. We are the only customers in the place.
Greasy seats and floors, restaurant is dirty, restrooms are filthy. Took them 10 min to take our order. Than they got our order wrong. They need a major overhaul of the management team

Friendly service. Clean dining room. Nothing too exciting.

I used to eat at this Jack in the Box quite often years ago when I worked about a block away. Today I decided to make a return visit to try out that Jumbo Meal deal I’ve been seeing on TV. Well as expected those pictures on tv look a lot better than the actual product. Their tacos are like squashed little crunchy things filled with meat paste, some lettuce and extra oil. The jumbo jack was a little flat craptacular meat patty with some lettuce and cheese for like 40 cents extra. Nasty crap.
Well I got my reminder to not wander back here anytime soon.

Nothing good or bad about this Jack in the Box. Just your average fast food restaurant. Fountain machine was a little messy due to spills but that’s what you get an average place. Food wait time was average. Service was fine. The food itself was good if you like Jack in the Box. They got my order right which is to be expected. Parking isn’t too great at this place. But overall, an average experience.

Mmmm Jack in the Crack…