While I’ve never stayed here; I can definitely say the customer service needs major work! I’m not sure if I spoken with the owner, George. Whoever it was, he was definitely not a people person on the phone! I was planning for a 3-day getaway to Montauk with Hub and our daughter during the week of my bday. I was looking for somewhere to stay under $ 250/night. After reading up some reviews; I found exactly what I was looking for since it’s close by to the beach, shopping, etc. After I was put on hold(while hearing the conversation in the back), he apologized and seem polite and cordial. I inquired if there was availability for Mon, 9⁄14. He asked for how many ppl. And I told him 3– 2 adults, and a child. He gave me room options of either 2 queen sz bed, 1 King & a twin, or another room with Jacuzzi. And quickly ask if I need a minute or two to think it over. I was going over the dates and pricing briefly and felt rush. He then asked if I was ready to book– yes or no. I told him it was for 2 nights. This must had struck a nerve. He got snappy and told me, well I don’t have those rooms for Tue night. You said it was for Mon, yes? I told him, yes for that week. He didn’t even offer other rooms or options to be helpful. I was so turned off by the attitude. I told him thanks and hung up after he said ok, thank you. Not putting money and time into a business that quite frankly don’t give a damn. I might had caught him at a bad time or day. However; it’s not an excuse to treat potential customers that way. Unfortunately, he was not as friendly as the reviews say. It’s a shame b/c I would had def booked it here. I’ll keep looking and try my luck elsewhere!
Beatrice P.
Évaluation du lieu : 5 Montauk, NY
Sail inn serves one of the best Maine Lobster Rolls Ive ever tasted. Delicious! Served on Tuesday’s.
Lucy K.
Évaluation du lieu : 5 Austin, TX
One of my favorite bars in Montauk, it reminds me a little of a honky tonk. Sunday margaritas with Emily are delicious! Some of my favorite«bar food» around, more like home cooking!
Amy D.
Évaluation du lieu : 1 Bellport, NY
Do not eat here. The food is awful, portions are small and overcooked. Clearly the ingredients are not fresh, looked like it was frozen. Especially disappointing was the fish considering it’s a coastal restaurant.
Mindy Y.
Évaluation du lieu : 2 New York, NY
We didn’t eat or drink there, so this is a review for our stay at the inn: Price: 5… VERY reasonable. Overall Comfort: 1.5 out of 5 Cleanliness: sheets/towels appeared to be clean /bathroom clean with a very small mildew problem. State of room: almost scary… There are dead bugs stuck to the walls and cigarettes burnt the carpet. The TV should be replaced. Room #4: hit MUTE twice to restore sound whenever it disappears. Room size: Large. Staff: Very nice and accommodating. Amenities: Almost none. Bring or buy what you need. The bar/restaurant onsite helps. There is a pool table and plenty of helpful locals there to enhance your stay. Good to know: — The wifi at the inn is a fantastic plus. — You are within walking distance to the harbor/marina with great breakfast [waterside café] and cuban food [havana club] is nearby. — We had issues with phone reception [AT&T]. — It’s about $ 8 each way to town by cab. Karaōke on Wed nights. — There is a great liquor/wine store next door and a market about 2 blocks away. Verdict: You get what you pay for. Montauk is a MAGICAL place so if you don’t want to spent a ton of money, this inn is not a bad option.
Heath R.
Évaluation du lieu : 5 Los Angeles, CA
Located just off the Montauk Harbor, the Sail Inn is a bar, restaurant, and small hotel. C. and I stayed here two nights this past weekend. Off season, rates are quite reasonable — $ 75 a night or so – and given that the hotel has all of 10 rooms, you’ll get solid attention and care from the proprietors. George, who runs the place, and his girlfriend Joanne, who tends bar, had just reopened after taking some time off for the winter. They’d spent the last few days painting the bar and dining room, but because they’d just opened, the kitchen wasn’t in full swing. Usually, they offer a full menu — attested to the fact that this shows up as a restaurant in its initial listing — but off season, you might be limited to liquid fare and light appetizers. Our room was on the second floor and faced the water, which you could see across some vacant, marshy land and a row of homes closer to the coast. It was spacious — came complete with a king-sized bed as well as a smaller day bed for travelling families — and outside of one of the lamps being out, the room was in great condition. You might need to run the heat high to break the winter chill, but once the heater gets going, you’ll need to turn it off; our room became a sauna on the first night! The bathroom is clean and of good size. They stock hotel-sized bars of Cashmere Bouquet soap, which was neat to see, but they don’t offer guests shampoo, apparently. Full cable television and wifi in the room. We got a good signal with C.‘s laptop this morning before leaving. Our only wish is that we’d spent more time with George and Joanne. They’re friendly, helpful hoteliers. And if the restaurant’s serving next time we’re in the area, we’ll be sure to stop by for a bite! A great hotel just off the beaten path in Montauk — but near everything you could possibly want to do, in season or out.