Purrfect Auto Service

This is my third vehicle serviced by you. THANK YOU Justin for such great attention to detail!
Best regards to all!

This place is beyond awesome!!! They are extremely helpful, honest, and flat out just do great work. I’ve had them do my starter, shocks, O2 sensors and I couldn’t be happier with the work. They are my go to from now on.

awesome customer service and accurate description of service and wait time. the whole staff was cool and friendly. highly recommend them for any auto service needs.

The guys were fantastic. All of them were friendly and answered in detail any questions we had. Went in for a smog check and got out in less than 30 mins. They were busy too, so I was left very impressed. Will definitely be coming back.

Guy talks a lot, but great service. Great price on oil change. They have movie channels to keep you entertained while you wait

Found this establishment and am going to stay with them. When you find an honest and good mechanic, you stay with them.

I’ll definitely be coming back here for a free full service oil change! Just have your car serviced, then make a review on Unilocal,for sure you get your next oil change for free. I’ll take it!

I have never felt so well taken care of until I came here. The owner Rich and his staff are amazing and will go out of their way for you and make sure your car is running great. I highly recommend this shop to anyone who is seeking a reliable mechanic. Thank you for everything!

I have a 2000 Honda Accord Purrfect Auto Service my car numerous times for a reoccurring check engine light Poppin back on the dash they service the car for the check engine light which came up the intake manifold was clogged, i returned the car back to them 4 times back to back for the same check engine light finally the check engine light rectified then the owner Rich tried to charge me $ 165 more on top of $ 350 I have already paid for the service, it taken my father 2 speak to Rich in order for this situation to be rectify and that’s sad that a woman cannot take her car to get services and trust that the mechanic will not try to take advantage of her not knowing anything involving the mechanic of a car I will be contacting the bureau of Automotive Repair regarding this incident Justin which is one of the mechanics is awesome he’s the only one that you can really trust.

Can’t say enough good things about this place. They helped me out with my eclipse when the timing belt broke. Even stayed open later so I could get there after work. Tom and Rich kept me up to date with what was going on through out he whole process. Even showed us the parts to see how messed up the were and why they needed to be replaced. Will definitely be back

Crappy customer service. I left two Cars there for a basic oil change and was told go check out the shops around and it will be done shortly. We were called and told that the oil that was needed was synthetic so it would be a little more expensive. We returned 45 min later and our Cars were still sitting there untouched. As we walked inside we were told they were barely pulling our cars in 45 min after we dropped them off… no phone calls about delays or anything which is totally unprofessional. It was our first time going there and I would never go there again or recommend this place. The only reason i gave this place a star is because I can’t leave a comment without giving a star so they didn’t even earn it.

Ric, is the owner. I came in yesterday with a broken driver side window. He gave me a fair price. Very honest. I didn’t have to shop deals.

Excellent repair shop, Rich is very honest and friendly. Goes above and beyond to help you no matter what. Whether it’s with a rental or even getting your repair bill financed if you can’t afford it. It’s nearly impossible these days to find a mechanic that won’t rip you off. That’s why I recommend this shop to everybody I know. Definitely a lifetime customer!

I can’t remember the two gentleman who greeted me but these guys are awesome! Customer service at its finest! The only shop I’ll return to if I need something major done, I usually do my own work but some stuff is above and beyond my level of car knowledge.

I don’t usually post a review but I had to after visiting Purrfect Auto Service in Montclair. Upon entering, I was happily greeted by Richard (the owner). He was so nice and very inviting. He gave me a great estimate for my oil/​filter change and I was out of there in less than 30 minutes. They even showed me some locations on my car that needed service but didn’t pressure me to come to them. Just for that, I’ll most likely go back for the recommended services I need for my car. I’ll definitely come back! Keep up the positive attitude & good work!

Great customer service! Rich and his team solved my car issue without overselling me on things I didn’t need. He also suggested a plan to repair/​maintain my car without breaking the bank. Oh, the tires are working out great too. Thanks!

If ever there was a business that should be Holy Grail for Customer Service, it’s this one! Customer Service to the 10s. First time I came in to this shop, it was for alignment. Paid for alignment, and discovered I desperately needed 2 tires. Richard, of humble heart, threw in the tires for the price of the alignment. AMAZiNG. Now today marks my second visit. I was driving on the freeway and my car began swerving left to right. Luckily, I was passing the exit where his shop is located. I drove straight to his shop and he took me in as a walk-​in. I arrived at around 12:30pm, and he ordered the ball joint and replaced it for $ 130. I was out of there by 2pm. He informed me that I would need an alignment, but said he wouldn’t charge me for it. I love Purrfect Auto Service, Montclair!
Thank you, Richard. May God continue to bless you.

Great prices, excellent customer service and everything completed in a timely manner.
Came in for a Smog Check and they took me as a Walk-​In. Gave me some good advice for dealing with DMV and AAA. Most places just do the smog check and then wash their hands of you. The staff here makes you feel like they actually care.
Definitely coming back here for any future work that I need.

Remember these guys fro channel 7 about 20 years ago.
I dont use mechanics but i wonder if the shenanigans stopped. The name hasn’t changed. Maybe owners have.

I brought my van to get the oil and filters changed and had a great experience. Was told that I have an option with name brand or after market and that was a plus. Most places don’t mention that part cause they make extra with the brand name.
The owner and manager we’re both friendly and polite. The waiting area is clean, comfortable and coffee and water are available.
My car was done very quickly. My brakes and tires where inspected. Tires rotated for free. Dealership charges me extra for that.
The owner did recommend a body shop to fix my front bumper which was half the cost of the other places I’ve seen. It was also recommended that I switch from cheap gas to a higher end brand and now I get way better gas mileage.
Will definitely be coming back here for my next oil change.