Marilyn Monroe Spas

Nice place with nice employees but way overpriced! Plus, they try talking you into buying other things. Before you know it, your $ 45 (over priced) gel manicure becomes your $ 80+ manicure and lotion.

Sadly quite disappointed in my experience. I booked a package when in town for an event. The place is nice enough, and the facial was good. However they must have been overbooked because other services were rushed and the providers seemed frazzled, like they were annoyed to have a client. So much so that I left there feeling MORE stressed then when I arrived. Mind that I booked a month in advance so it’s not like I just walked in. I overall I found the place unprofessional and I feel it was a waste of money.

Pretty amazing spa here.
I got the massage, manicure, and pedicure package, and my bf stuck to just getting a massage. We had asked to be together in one room and they were fine accomodating the request. The massage was pretty relaxing, and the masseuse checked up on me every now and then to ensure the pressure was right for me. Next an associate guided me to the changing room. By the mirrors there are necessities such as hair combs, q-​tips, tampons, pads, and all that good stuff you need to freshen up. Got dressed and headed to the nail salon room which is conveniently located downstairs.
While getting my nails done, the lady was pretty chatty and we had a good conversation. She was also very knowledgeable about nails and the resort/​spa itself and even gave me recommendations on places to eat afterward since we are not from the area. My manicure lasted about 2 weeks, and my pedicure seemed to last even longer so you can tell the quality on the nail polish is pretty superb. She mentioned they only sell their nail polish at their Marilyn Monroe spa locations and haven’t put them online yet.
If it’s your first time at the nail salon, they offer 50% off on any of the nail polishes that you buy, and they run about $ 6 – 7 per. Their selection of colors vary. They ran out of one of the two colors I liked so I ended up just buying one.

Very stressful. Don’t book here if you want a relaxing spa experience. I spent more time fixing their back handed pricing «mistakes» than enjoying the experience. I’ve never been so furious or seen this kind of disingenuous and unapologetic behavior at a spa– ever! Exactly how many mistakes can you make on one receipt? Even ones that seemed to over credit my account in «my favor» but meanwhile sweeping my original discount coupon under the rug. In the end it balanced itself out but not without a huge headache in between. Also be advised, their advertised prices online are out of date so they want to charge you at least $ 10 more per service when you get there. The facial was great. Everything else was average. Not worth the hassle and aggravation. I will never go back or recommend to anyone.

This is the spa at the Hyatt Regency resort, and I have to admit that after reading some of these reviews, I almost didn’t book my massage… I am so glad I went ahead and did it!
The spa is hidden all the way at the end of the resort. If you’re in a single-​digit building, you may want to drive. I walked it, and while it wasn’t bad, they don’t make it easy to find.
The atmosphere is decidedly more Marilyn than Monterey, but the upstairs relaxation area and the treatment rooms are much more soothing.
I had booked through their website and had no issues. I was greeted nicely and escorted to the locker room. Everything has been completely remodeled within the past couple of years.
The spa sandals are a bit cheesy and hard to walk in, especially up the stairs, but the robe was big and fluffy.
The relaxation area is nice, but I didn’t really feel relaxed there, so I was glad when my masseuse was right on time.
The treatment rooms are very nice and the tables are warmed so you start to relax right away. You get a choice of essential oils to add to the massage. She asked the right questions about my body and what I needed /​liked, and I was surprised that she was able to get as deep as she did on my calves, which had been cramping up. For the rest of it, she gave me the firm pressure I requested so that when I left I felt relaxed and not beat up.
The checkout process was quick and easy, with mild upsell.
The price was resort pricing, so yeah a few extra bucks for what you get, but she certainly didn’t short me and gave me a great massage, and then I got to go collapse into bed. I’d be happy to return.

I booked a mani/​pedi express. The overall feel is very elite and its spotless. My manicurist was very nice and professional. I would give 5 stars if the polish after 24 hours wasn’t already wearing and pushing back at the tips. Never had that happen before.
I would return but most likely spring for a gel manicure since the polish isn’t anything to write home about.

Came here a couple of weeks ago on a business trip and stayed at the Hyatt. I can’t remember the name of the girl that cut my hair. She did a GREAT job, although it was not the absolute best hair cut I’ve ever had (Nikki at Hush Hush in Manhattan Beach is still the best!).
Candie was training a new person when she did my gel mani and signature pedi. The first couple of minutes, it was weird hearing the whole tutorial as I was getting my nails done but Candle actually had some great tips and she was super friendly and personable. All the girls at the spa made my experience very warm and welcoming, not to mention 2 weeks later and my mani and pedi are still totally perfect! I would come back often if I lived locally!

Had a great relaxing massage today from Jennifer. The Spa is beautiful and so peaceful. The staff was wonderful and helpful at check in and check out! Two thumbs up!!!

Omar gave me an AWESOME haircut and style… he is VERY personable and professional. Asked the right questions which allowed him to understand what style I wanted & needed. Keep in mind I hadn’t had a hair cut in over 2 months. He made me look FAB & SEXY ;) THANK YOU OMAR !! just wish I didn’t live SO far from your station; but now I know where to get hair pampered when I’m in Monterey

Nice staff, awful makeup. The lipsticks are dry and cakey. The quality of the make up is very cheap. I wouldn’t buy anything else from them. Two stars for the new facility. Another plus is their mani-​pedi – you pick out the bottle and it comes with the service.

Another great treatment for me and my wife. The place is so clean and the staff is the best. I think the therapists are hand picked, just saying, because they give the best treatment and very professional. I recommend this to anyone looking for the best spa place to take care of your needs.

UPDATE!!! to this post.
General Manager Melissa was kind enough to contact me right away. She apologized for the experience I had and after a long phone conversation she made things right. I will give it another try since she made an effort to help.
Thank you Melissa!
I was VERY DISAPPOINTED I scheduled a bridal trial for hair and makeup, make up was ok. The Hair person who I was assigned, Oscar or Omar seem to be lazy and kind of tired or bother that I wanted to try a hairdo. HE DOES not SEEM TO HAVE EXPERIENCE in bridal hair or styles, he suggested to try the other stylist had since she has more experience with hairdos, if that is the case why was I assigned to him? As a bride you expect recommendations. I was looking for suggestions and had none. I showed him pics of what I liked and end up having straight hair with curls that dissappeared. The end result did not look anything like the picture I showed him. He showed not effort to helped me. I called the salon back and Maddy only offered me a 20.00 refund. Not acceptable. They should have offer at least to try the other girl (Audrey) as a courtesy for the inconvenience.
The girls were nice, I am just disappointed. Would not recommend for a bride to be, you want to be happy not sad or upset as I was. Not a good experience.

This is a review on our Mother’s Day pedicures only…
When booking, I chose the upgraded $ 65 pedi for us both.
I was disappointed that I wanted to give my mom a huge treat but she left with polish around her nail (on the skin). She had to re-​do them when she got home! I was also disappointed that they played loud pop music in the nail area, rather than spa quality music.
We had to ask for water (refreshments were not offered) which came in paper cups… I would’ve expected cucumber water –or wine glasses-​something to make it «special» (sounds silly but you come to expect these touches as a spa!)
To this day I am still wondering why or how they charge $ 65 for the service.
I also don’t see the point of being given a full tutorial of the pedicure. I could see them doing it if I had asked-​but we were looking to relax-​not get a «lesson». It was almost impossible for my mom and I to chat during the process.
My mom had shaved her legs that day and the lead pedicurist went on to lecture us on the bacteria risk of shaving the day of… and on and on and on… calling my mom «honey» at the end. My mom is clearly 35+ years older than this woman and I find «honey» to be disrespectful.
The cleanliness of the spa is fantastic. The locker room is also very nice. But I will not be back. There are far too many other world-​class spas in this area to spend the same on this one.

I came here earlier in march, and i booked a stone massage and a relaxing bath for afterwards. my appointment was in the early afternoon/​late morning and i think i was the only booking, so i felt awkward at first being in my robe and no one else really there, but it was still fine with me. i was more looking forward to that massage than anything! i cant remember the name off the woman that worked on me, but she was so kind and really listened to me where i said i had pain. (i currently work on my feet all day, and have terrible leg pain/​muscle tension) and she was amazing using the perfect firm pressure i was seeking. i was worried i was going to spend all this money and not get the muscle relief. (i’ve had sports therapy massages before and usually that’s the only thing that does the trick, but this place doesn’t seem to offer anything like that) i cant describe how thankful i am for her healing touch, my entire body felt like jello when i left and for days after no pain in my legs.
i also like that it never felt awkward with her. ive been to some massage places where the therapist would just keep talking and i couldn’t really enjoy or relax, i have to hold a conversation and i left feeling a little underwhelmed, or the opposite where i feel like i just got beat up by a silent amazon for an hour. She was literally perfect and so polite, something about the soft quality of her voice that just put me at ease, and she would explain a little what she was doing but not be super chatty.
the massage was perfect, but i probably wouldn’t book that bath again. i love a good bubble bath and if a place offers it, ill take it. however it was pricey, for the time limit, and it starts right away before the tub even fills up. before the massage she had very very hot water with oils filled about a ¼ way full. the theory being at the end of the hour of my massage, the water would cool so i could go in and fill the tub the rest of the way (or to my liking) however, in reality that did not work out so well. the ¼ water was soo scolding hot i couldn’t get in for 10 minutes pumping ice water into the tub to mix and be bearable. (and my time limit was only 25, so i wasted so much precious time trying to get in!) the other issue is so petty, and actually my fault, the tub was tooo big (haha first world problem) or rather i was too short for the tub. i couldn’t stretch my legs to the end of the tub where i can lay and relax. my feet wouldn’t reach. meaning i kind of floated awkwardly trying not to drown. the oils and rose petals were a nice touch though.
after my appointment i stayed for about an hour afterwards going in and out of the sauna (very nice) and reading a magazine before taking a shower in the locker room and getting dressed. when i left i felt pampered, relaxed, and my money well spent.

I chose this spa for my little sisters bachelorette party since we were staying at the Hyatt. Maddy took great care of the bookings and worked so quickly to keep my appointments all straight. She was wonderful!
Once we arrived we checked in and made our way to the clean and posh locker room where all the essentials were there. We were able to lock our items into lockers and not have to worry about our things.
We then went upstairs to the lounge to meet our therapists. Half of the girls had their appointments at 11 and the other half at 12. The massage was wonderful and extremely relaxing. I really enjoyed the fassage add on. I had never heard of it but it was incredible, for $ 45 you have to do it!
The only negative was that we wanted some girl time to talk and hang out and unfortunately there was no space to do that. We could sit in the lounge but we were asked multiple times to keep our voices down. I would suggest rearranging the lounge away from the therapy rooms or invest in some sound proofing. I completely understand the relaxing atmosphere but it would be nice to not have to whisper and be able to hold a conversation.
Other than the lounge I would definitely return (be prepared though, the treatments I found to be rather expensive).

Mixed feelings:
I was staying at the Hyatt Regency and decided to get a message. This was my first viist to the Marily Monroe spa. I was quickly greated and escorted to the ladies locker room. I was informed that the robes were all «one size fits all»…I was a little annoyed with her response but got over it. I got undressed and put the robe on, it was not what I was expecting. The quality was less then desirable. It felt and looked so worn out and full of those rollie-​pollies, very disappointing.
I got the signature massage. Megan was very pleasant and did a wonderful job with me. She made me feel very comforable and I loved the room. It was well decorated and the temperature was perfect. I really enjoyed the message from Megan.
The spa is beautiful inside, the furniture is very modern and well placed.
I was however very frustrated in the fabric they used on the «booth» style couches, it’s scratchy and unpleasant against your skin. This is where I sat after my message with Megan (she was wonderful) and I was feeling great, nice and warm and wanted a blanket to sit and enjoy a glass of water. I looked around but didn’t see any blankets so I asked for one. The girl came back with a towel… and said, «I’m sorry but we only have 2 blankets and they are being used». I found that to be very odd.
I then proceeded back to the locker room to take a shower. I wanted to wash my hair because I had some oil on it from the wonderful message I received (which is totally normal). I knew as soon as I started washing my hair that this was a BIG mistake! The shampoo was terrible, and the conditioner didn’t help matters any. I was so sorry that I used those awful hair products. I just can’t believe that they thought they’re guests would enjoy using such low quality products!
I don’t plan on returning anytime soon… I’m sorry but much improvement is still needed here.

I had a message by Megyn and I loved every second! She was very sweet and knowledgeable about the products. My pedi was done by Candie and I wish I could move her closer to my home! Excellent to say the least! I love that their products are all natural and organic and the colors are crazy! I will be back every time I visit Monterey! Keep up the great work guys!

Had my very first pedicure here today and enjoyed every minute of the experience. The entire staff was extremely friendly and attentive without being pretentious or pushy. Natalie did a great job on my feet and answered all my my foot care questions. She really taught me a lot and I enjoyed the education and her company… she’s a real sweetheart.
Now that I’ve been so pampered, I might be hooked! Too bad this place isn’t closer to home! Anyone else I go to will have to impress… Marilyn Monroe Spa placed the bar pretty high!

I came here for my first underarms and Brazilian wax and although waxing is not the easiest to go through, my experience at this spa was wonderful! I had an appointment with Lucy and she was great, she was very talkative and put me at ease the whole appoint! After the appointment she even waited for me outside with a very refreshing cucumber water-​I loved this experience! Even as I first walked in, I was greeted with friendly faces and saw people getting their hair and make up done, it was very glamorous; this was not just a wax job, it was definitely an experience!
I will definitely be back :-)

I went in on Friday, July 4^th for a haircut and I have to say that it was the best haircut I have ever received anywhere! Thank you Abel!
I was explaining to Abel that my past experiences were so horrific I had almost never cut my hair. Abel, however, listened to everything that I had to say and was attentive to my insecurities (because of my past experiences). In addition he maintained conversation throughout my appointment and brought me lemon water and almonds when I became thirsty.
It seriously is the best haircut I have ever had. Thank you again Abel for everything!