Matt’s Pizza Dept

Services was pretty fast and friendly. First time eating here and I was a great experience! The pizza were very delicious!

We have been ordering from Matt’s for over three years. The food has always taken a long time to be delivered but was worth it until recently. Our last three orders from Matt’s Pizza have been terrible. Tonight the delivery time was over an hour (We live 2.3 miles from the restaurant). When the food arrived the sandwich I ordered was completely soggy and had two pieces of lunch meat, a single piece of cheese, a few tomatoes, and no bacon… It was a very sad excuse for a club sandwich. The bread was wet to the touch. To make things worse there were 12 French Fries total as the side. Something has changed recently at this location and not in a good way.

Did lunch at Matt’s on 12÷2÷15. Waiting in line to order, about 3 – 4 minutes, I observed one of the food preparers sitting in an office working at a computer. He constantly had both is hands rubbing his face and mouth. I then saw him exit the office and head to the salad preparation area. He began making a salad reaching into to the lettuce container with his bare hands, no washing no nothing! He then reached into each other container of cucumbers, etc., with these same dirty hands. I’ve eaten there on numerous occasions and have witnessed this guy and others making pizzas and other menu items. Not again. How friggin disgusting!

Good again. Had a large group of family to feed and on a set schedule. Normally we get pick up from Matt’s, but had family to entertain. We ordered four different pizzas and thirty wings, three different flavors.
We ordered ahead with a set delivery time. It arrived right on time, nice and hot. Good reviews from everyone, including the family just moved from NYC. Will definitely do it again.

Ordered delivery tonight. First time eating here and the food was very good. Would order again without hesitating. The garlic knots were really good. Very big but light & fluffy. Had a pizza & Stromboli both were very good as well. The cheese was really good on both. We also had a side house salad which was ok. I’d recommend asking for the crotons on the side or skip if getting delivery. Also order earlier for faster delivery. We ordered around 6:45 and it took a little over an hour.

I like this place, it reminds me of the pizza shops I worked at as a kid. I had a sandwich, don’t yell at me because I went to a pizza shop and didn’t get pizza but I had pizza last night with the kids. I had a buffalo chicken sand, half of which is with me now, big portions. The sandwich was solid and will bring me back to eat the pizza for sure. I loved the set up where you could see the thin crust pizzas being made. The young lady at the counter was super accomidating, the register was broken but she just laughed and went to writing it down… now that made me feel like a kid again as we wrote everything! I saw a table of guys by me folding the pizza in half as they gracefully shoved it in their face, yes true NY huge slices. One last funny share. The guys who were eating the pizza were telling a story that I heard and laughed. One guy said you know why most NY pizza places never really make it outside of NY… it’s the water! The water from NY comes from Niagra Falls and that’s what gives NY pizza it’s signature taste. No, really!!! Lol. Check this place out, hope you too get the laugh and experience I did there.

I have NEVER ordered here & not had the order messed up! Every time I order, they forget something, bring the wrong items, or, as with my most recent order, send a driver to the house (after we waited an hour) with NO order for us at all! I called the restaurant & they had no idea where my order was, said they had «no record» of it… so how did a driver get our address & a receipt that he had me sign if there is not record of the order?! The service is absolutely terrible here! There are many other good pizza places in the Mt P area. don’t waste your time here!

Excellent food, great staff… this is our first choice for pizza!

This is great pizza. The salads are good too-​love the antipasto salad. Go there and be happy.

way over priced for a skimpy ingredient pizza. tried to use coupons but would not honor them. Many other Pizza choices out there. I will not be back

Overall, the pizza was really good. It was just the right amount of cheese, sauce, and toppings. The pizza also had a delicious, thin crust!
The one star deduction is a result of the service:
I was in town visiting family on Saturday, so we decided to make it an easy dinner and order pizza. after browsing through local pizza places on Unilocal,I found Matt’s Pizza Department. Ordering for a large family, and several picky children, we decided to make things easy and order an XXL half-​cheese and half pepperoni. I placed my order and without being told when the order would be ready (granted, I should have asked), I hung up the phone.
When I went to the register to pick up my pizza, I was informed that the order had been placed as an XXL pepperoni pizza, not the half-​cheese half-​pepperoni I had requested. After addressing this error, the girl at the register responded by repeating it was a pepperoni pizza and then just staring at me. I get it; I’ve worked hospitality; it’s not always easy to fix a mistake. I stared back until one of the pizza makers working the line directly next to her told me they would correct the error and make a new pizza. In the end, they gave me a small cheese pizza rather than having me wait for a new pie. When I got back to the house, it was confirmed that I had indeed stated «half-​cheese half-​pepperoni.
So, thank you to the kind gentleman at Matt’s pizza Dept that deserves a raise for his ability to make pizza and work the front of the house more efficiently than the individual hired to do so.
TLDR; Good pizza. One disgruntled employee. But my family was pleased and will be returning.

Friendly, fast and delicious. The pizza and wings are delicious. The service is friendly and attentive. Bathrooms are VERY clean. All around great experience.

Was in the mood for Pizza and checked out Unilocal to find a place I could trust. Sure enough was not disappointed. We go to Charleston a few times a month and Matt’s in right on the way.
We ordered to go, and the scent of it in the back seat became more than we could take and pulled over to take a bite! It was awesome! We had been looking for a good pizza place for a long time and I believe we have found it.
I would strongly recommend it! Yum

Good pizza. Good prices. They have been in business for quite a while in this spot, so they must be doing something right.
They had a special today — spaghetti and a meatball with garlic bread and a drink for $ 6. A good value for the money. Very tasty. Also had a margherita pizza. Lots of cheese and a delicious pizza dough.
Not the best pizza in the area but, again, not bad either.
You won’t regret coming here.

The pizza is awesome. I’m from Rhode Island & have been searching for true New York style pizza & I have found it! So good!

The girl that took our order was awesome and cute too! ;) i ordered an 8pc of garlic knots and two slices of pizza. Awesome food! Will def be back!

The process from ordering to receiving was amazing. The person who took our order was super nice and accurate. The wait to get the food was 45 minutes but still worth it. We got the BBQ chicken and the buffalo chicken, both were amazing and would highly recommend.

Good pizza. We were a little overwhelmed as we tried to figure out what to order. On the overhead board is a HUGE list of custom ingredients to add to your pizza, but no typical ones like «meat lovers» or «the works». After staring at the board for several minutes, they offered us menus, which had those sought-​after done-​for-​you choices. But my family couldn’t agree on anything, so we tried to order by the slice, but discovered that option is lunch only. So we were thrown back into heavy negotiations for several more minutes until we hammered out a peaceful accord. Overall, between the board, the menu, and a separate «specials» standing board, the ordering/​decision process was a bit stressful for a first visit. Familiarity would fix that over time, I guess, but I’d prefer a little better organization to the menu, and not feel like I need to look on three places at once to order our food.
We started with a house salad which only cost a couple dollars and was HUGE. Quite a nice surprise. The meatball appetizer was great for my kid, and we were all able to get plenty of pizza from their «large» which is their smallest outside of a personal pizza. The pizza was great. Whether or not it’s «authentic New York» is up to you. I don’t really care, to be honest. If it’s good, it’s good.
Service was surprisingly good. I wasn’t really expecting any service after ordering at the counter, but they came by numerous times to check on us and see if we needed anything. We will definitely be back.

I’ve never dined in, only ordered delivery. The pizza is good, I always enjoy it. The salads are okay. The wings are pretty gross.
Pizzas:
I wish the specialty pizzas were thicker and they put more toppings on them or keep them the same and lower the pricing. The stuffed pizza is awesome, you just have to ask for extra sauce because they definitely do not give you nearly enough compared to all that dough.
Salads:
The salads are fine but I could make the exact same salads for a fraction of what they price their salads at. Example: Your typical Chef Salad with sliced turkey and ham, American cheese, hard boiled eggs slices, tomatoes, cucumber, red onion. This is 9 bucks before tax. If they priced it at 6 bucks, they would still be making a killing on them.
Wings:
They should just not make these. Super freaking expensive first of all. Super fatty. Medium to small sized. I order 20 BBQ, ate 4 and threw away 16. $ 13.00 down the drain.
Delivery:
They are pretty quick and give the appropriate estimated waiting time. They are friendly and usually give a smile.

This used to be my go to spot years ago when it was N.Y.P.D. (New York Pizza Dept) and I’m pretty sure they were forced to change the name. Not sure what happened but I just stopped ordering from here and moved on to some of the others around the area. I recently re-​discovered this place and have placed 2 orders in the past couple weeks. I’m not sure what sent me astray in the first place but I am definitely back in.
The prices are decent and the two times I placed recent orders there was some sort of special as well… make sure to ask. Everyone has different taste on pizza and this one’s not my absolute favorite but it’s very good. Enough to keep me coming back.