Went though the drive thru at 12:40pm. Waited at the speaker to place my order with a few cars behind me. Said hello, honked my horn thinking the speaker was broke. Finally after a few minutes decided to go to the window. Two employees are back there eating and standing around. I honk my horn. An employee unlocks the window only to tell me they open at 1:30pm. Before I could respond she closes and locks the window. To be closed during peak lunch hours is very inconvenient. I won’t be back.
Albert M.
Évaluation du lieu : 1 Arlington Heights, IL
On July 4th2014 Through drive through, I ordered 10 piece original recipe chicken bites with a side and a drink using a coupon for 4.99, around lunch time. Everything was fine after the first two bites(got lucky) than afterwards I realized something TASTEDLIKESOAP or LOTION in my mouth and realized it was the BITES -.- I spite out the rest and tried another just in case. no doubt it was the bites and I was mad I couldn’t go back to complain cause I had already driven several miles away from the place… I threw out the rest but wanted to make sure YOU know this experience SUCKED… still have the soapy taste in my mouth and trying to rinse it out…
NA M.
Évaluation du lieu : 1 Mt Prospect, IL
Dont come here pleasee save yourself the disappointment… they messed up my order twice!!! & all vanessa the so called«manager» could say was I didn’t hear you you have to pay for it… like if I wasn’t going to pay!!! I asked to speak to the store manager I gave him my input on customer service and I told him it sucked he said thats not true we get really good ratings!!! From Unilocal It doesn’t seem like it… I manage way more people put together that work here Im in the hospitality industry… I would never employe people who have no concept of what customer servics is. if corporate really cares on improving and boosting revenue get rid of vanessa and the store manager. They are obviously not doing something right!!! I never see this place busy now I know why…
Jacob J.
Évaluation du lieu : 3 Chicago, IL
As far as interiors go, it’s one of the most urban chic places to eat in Mount Prospect. Taste is a whole another story, as they say. This location has a drive thru and a ton of parking for a rush they may never, ever see. I’ve only been here a handful of times and either driven through or sat inside. Typically the KFC employees seem to be somewhat happy. Service is decent and food is served promptly and warm. Two menu items I’m not fond of. Their snacker sandwiches which for some reason always taste like something which was frozen and microwaved to warm.(Cold and or sticky centers with wet lettuce) The chicken snacker specifically. Also the special, chicken pot pie which KFC has hoped would steal business from Boston Market but fell short, it’s not as good, but almost. I like the review by Laura N. I’m not quite sure where she was going when she wrote her review. Black bones in chicken, what? KFC is not a char grill.
Real D.
Évaluation du lieu : 4 Chicago, IL
Sometimes you get a taste for KFC. This KFC has a magic drive-through. It is, HANDSDOWN, the FASTEST drive-through window I have ever driven through. It’s extremely bizarro. You order at the order board, and – I kid you not– your food is at the window by the time you drive up. It has never failed and I’ve been to this KFC(late work nights lately) more than I care to admit, but HOLLA. This KFC plays with the mind. Can someone else give it a try and let me know if you have the same experience. Is it just me or what. Oh and the staff are super professional, and courteous. Fast food people from other countries come in to study how Portillo’s does things. So, I’m thinking they should come to this KFC instead. Drive-through warp speed, Harry Potter, Wolverine sh*t. Freaky deaky LOL.