Comfort Suites

The hotel is run down it’s pretty shabby and clearly not maintained … the maintenance people should be fired if they have any at all. See the pictures I posted of the masking tape holding up the wallpaper all over the place. The carpeting in the hallways are just completely filthy. All the equipment in the exercise room doesn’t work it’s broken in one way shape or form. I hate hotels like this that think they can just get away with anything because it’s a busy area. Oh yeah I was sweating in the middle of May because the air conditioner wasn’t cold enough wouldn’t work enough when it wasn’t even hot out.

Had a great stay. Nice clean room. Soft and comfortable king sized bed. Plenty of towels.

This Comfort Suites was the worst place that I ever stayed. The room was not clean, and it was really noisy. Brenda was rude and she stated that she could not help me, they did not even offer to give me a cleaner room. So we left. Stay away from this place. There are nicer places near by. I have tried to called the General Manger and still he has yet to return my phone calls. Beware of this Comfort Suites!

The hotel was nice looking. The forth four smelled like someone was smoking. The front desk clerk was all business and no personality. We got this hotel due to the breakfast bar. The woman said it was better than the Hampton inn (which is across the street) and that they had biscuits and gravy and waffles and bacon and eggs. We got the room and went down at 830 and there was no food available. I asked if they were going to bring more out and they said no. They still had another hour left before the breakfast bar was over and there was a lot of hungry people. The front desk lady said there was nothing she could do. The food that was in the kitchen was for tomorrow. The smoke alarm went off and woke my sleeping children (due to someone on the second floor burning food in the microwave). We came back upstairs only for it to go off again. The maid came by at 930 to see if she could clean the room! Check out is not until 1100! What a horrible trip! I have stayed at hotels that were a little on the shady side and have been treated better than this place. The manager was also unavailable to talk to and when I called his number it went to the front desk. I would spring for the extra couple dollars and stay at the Hampton inn. I have never had an issue there.

I’m surprised that I am the first to leave a review as the hotel seems to have been around for a couple years. I travel a lot so I have a lot to compare this hotel to. I also prefer to stay at comfort inns due to the reatively consistant performance.
Things that are great about this Comfort Suites. Great proximity to shopping eating etc. Staff incredibly helpful and friendly. The only reason I am giving this hotel 3 stars and not more is due to the cleaning staff. They outsource their cleaning through a cleaning company. This would make me think that they would take more pride in the cleaning job they due since I’m sure cleaning a hotel would be a good account to have. Well my room looked clean but the more I looked around the more disgusted I became. First I realize that the comforters are not changed but once month. I take them off the bed anyway. No big deal but the main blanket had hair all over it. I couldn’t sleep with that. Second the floor was not vacuumed as there were crumbs on the floor. Third I must admit that I blame this more on the disgusting former guest who stayed in the room who didn’t wipe themselves before sitting on the furniture unclothed, leaving a stain. I mean really. And then why did that seem acceptable as clean by the cleaning company? Disgusting.
Anyway I wasn’t able to not say something to the front desk. They again were very helpful and took care of it right away. Would I stay here again, possibly but I do not know if it would be my first choice if they continue with the same cleaning company.

This place is not horrible but the front desk clerk was overly officious and there was some kind of weird skid mark on our sofa.
On the plus side, there is free wi-​fi, a liquor store next door and they get delivery from a decent pizzeria in the area.

This hotel is centrally located right off I-​24 and near the new medical center, the Avenue shopping center, and Old Fort Parkway. I will say my bed was not all that comfortable, the shower head was way too low, and there was little water pressure in my 4^th floor room. There are better options in the area.

I stayed ⁸⁄₄ — ⁸⁄₅. The hotel was centrally located and I was able to get to I24 without any issues. Brenda was my checkin clerk and she was extremely helpful. She recommended restuarants and shopping near the hotel. I had the King bed and it was extremely comfortable.