Chipotle Mexican Grill

I ordered a steak burrito and they were out of steak so the girl had to get a new batch of steak. She got the new steak batch and when she added the steak to my burrito I could clearly see it was way undercooked. Everyone in line noticed and even the girl putting the steak on my burrito noticed it was undercooked but she continued to put it on the burrito. I told her the steak isn’t properly cooked, the lady next to me even said there is something wrong with it and another employee came over and said it looks rare I’ll go ahead and heat it up. The employee then picked some of the undercooked steak out of the burrito, put it in tin foil and put it on the grill. I had them remake my burrito completely and just got chicken. I should have taken a picture of the steak they tried to serve, it must have been on the grill for maybe 30 seconds.

First time going here. It was relaxing and very clean. I had the steak burrito and it was delicious. Would definitely order this again.

I love this place! The meat is free from hormones which is awesome!!! Everyone is so sweet!

I love Chipotle. I have been to Chipotle’s all up and down the East Coast. This specific Chipotle is the worst I’ve been to out of at least two dozen.
When I first walked in I noticed that the dinning area was far more messy than normal. Tables unwiped, floor unswept, etc. When I got to the counter I saw that the serving area was also a colossal mess. There was food all over the heating table and it was obvious the servers had dropped a lot of food because each container was mixed up (rice mixed into beans, fajitas mixed into the meats, cheese in everything that was close to it). They were out of the tortillas I wanted, and then proceeded to make me the worst burrito bowl I’ve ever had. They didn’t put the right amounts of each food in the bowl. The steak was way overcooked, the salsa was very watery, half the fajitas were undercooked and half were burned beyond recognition. I actually pulled what I thought was a piece of black plastic out of my mouth while I was eating, but I realized it was a piece of seriously charred pepper that was no longer edible. I found a few more pieces of the same inedible black charred pepper throughout my bowl. This Chipotle is a hot garbage train wreck. I give it two stars because hey, its still Chipotle.

The hard shell tacos are gluten free, along with the bowls, and they’re always happy to change gloves and be as gluten free friendly as you’d like such as changing spoons or getting fresh food from storage.

I would like to give a complete review, however I can’t because we walked back out of this restaurant after arriving at 9 pm, 1 hour before closing and realizing that they had run out of the items that we wanted… not happy

You get two stars for bad service. My husband and I stood at the counter for over three minutes without being acknowledged. We’re generally patient and understanding people because we too have worked in retail/​food service so we know what it’s like, but it’s not that hard to just say, «Hey, be right with you guys!»
Finally he had to shout at one of the guys behind the counter to get his attention, asking him if we were standing in the right place to make an order (we knew we were). Just because you’re in the middle of filling a big order doesn’t mean you ignore other customers that come in! Also, they forgot my guacamole I had asked for on the side. I didn’t realize it until I sat down. I let it go because I didn’t feel like getting back in line and dealing with them again.
We were vacationing and found the service EVERY WHERE in Myrtle Beach, SC to be horrible. What is with this place?

If they could get my order completely right just once I think it would be a miracle. I love their food and the employees are super friendly, but someone really needs to make sure they’re giving people what they paid for.

I love chipotle. I frequent them in any city I have lived in. This location is not too bad. The staff was very friendly, not too rushed, and they certainly weren’t annoyed with me being there like some locations. The burrito bowl was fantastic and packed full of flavor. However, the chips were way over salted. I had to brush each one off before I could eat it. I’ll be back though cause it’s still worth it.

Honestly, how this place gets glowing reviews is beyond me.
The Pros:
1. Their music was pretty awesome. I thoroughly enjoyed the selection.
2. The décor was simple modern/​industrial. I can appreciate that.
The Cons:
1. The menu is heartbreakingly limited.
2. The ingredients are supposedly high-​quality, but when you have so few of them to choose from, you’d better be doing those few right.
3. Eh, the beef wasn’t done right. It was fatty and kinda gross.
4. They don’t have freaking queso. No queso. None.
5. They try to pass of pico as mild salsa. No dude. It’s pico.
6. Their medium salsa is tomatillo salsa. I like tomatillo salsa, but if you don’t want pico or tomatillo salsa, you’ll have to get hot.
7. There’s an awful lot of college students in there. Okay, I guess, if you’re in college or like obnoxious people. I’m 30, however, and prefer to stay away from sorority girls dressed in identical outfits and being identically annoying.
I’m so happy we went on a gift card and didn’t have to spend our own money.

Always loving Chipotle!

Not Impressed with chipotle Mexican Grill. This review is for the new one in North, there isn’t a listing yet. Not much to choose from the only thing I saw was a taco or burrito or a salad. I thought salad meant taco salad so I got the chicken salad. Doesn’t include any kind of chips at all have to pay extra for chips. I got food to go and I only live five minutes away and by the time I got home and opened the food it was already cold which tells me it was only lukewarm to begin with. So weird. I didn’t see any salsa available like a salsa stands like Moe’s has, which I thought there would be. On top of that I have been burping Chipotles all day. So gross. The 2 stars are for the natural free range meats they use. $ 9 chicken salad no drink and not fresh chips. This place was so weird to me & over rated in my opinion. I will stick to Moes.

This place is great! Mark this on your list for places to eat.

Came here for dinner Thursday night after being disappointed multiple times by the restaurants at myrtle beach. Amazing service and the meat was seasoned and grilled perfectly! Thanks for saving our trip!

Updated review here. Place was great when it opened, but I feel it has significantly gone down hill. Portions are getting smaller and the food does not taste as fresh. Used to grab it once or twice a week and we are taking a break after several bad experiences. Bummer.

Finally… a Chipotle in Myrtle Beach. About time!!! Food is fresh and delicious.

So glad to finally have a Chipoltle restaurant in Myrtle Beach. Everything is so fresh and made to order. Very enthusiastic staff. Which is refreshing.

Very first visit to a Chipotle. Great burrito with carnitas, brown rice, black beans, and guacamole.!! Can’t wait to go back again. Good food. Good service!