Best Western Plus Inn At The Vines

Good location. We have double queen room. Good space. A bit pricy but for this area should be good price.

Spent 2 wonderful nights here with my wife and 2 kids. The price was very affordable. I was very pleasantly surprised how clean, neat and new our room was. The bed was firm and had lovely comforters on them and there was a mini refrigerator with microwave which was a bonus. It was conveniently located (about 20 minutes) away from wineries and great restaurants. If you need to stick to a budget I’d definitely recommend it.
Also, the food for breakfast was reasonable and a good buy. The staff was attentive and helpful. We really enjoyed our stay.

Awesome location, great price, newer, clean rooms. Obviously there are many hotel choices in Napa, and you can stay in more luxurious and more expensive places. What really made this stay special was the attention given by Kayla and David in the office. This was a holiday weekend, everything packed, yet they always took the time to answer questions and ensure that our every need was met. A first class team ! Thank you.

This hotel is located next to the street and intersections and very noisy .
We stayed here last night for our Valentine’s Day get a way.
The room and beds are clean and comfortable.
Bathroom looks new and clean.

If you don’t want to spend that much to stay in a B&B and just want a hotel that does everything that a hotel should do then this is it. It has a spacious room that fits a family of five with two queen beds. Great parking and nice location. Service is wonderful and generally it’s very clean. I would highly recommend it. But for someone who wants to wake up or go to sleep in a wine country as thats where we are anyways then I would say don’t come here because it feels like you are staying next to highway 5.

Nice place, but 2 stars because we had body aches after staying 2 nights. Normally we don’t have strange-​bed syndrome, so when it happened to both of us, it’s not us, but the bed.
Second reason for 2-​star is the poor breakfast option. Voucher for a Grand Slam breakfast or $ 5 toward your choice at Denny’s is not what I would expect at a BW, let alone a Plus facility… this breakfast option has degraded this BW to the level of a Motel 6. Disappointing.
Not likely to return here at $ 160±night.

We stayed here on a Friday night and Saturday night using it as a base to visit wineries and we even fitted in the Jelly Belly Factory. When we arrived there was some free wine tasting in the lobby which was a pleasant surprise as wine tasting or flights cost when you visit the wineries. I was also impressed with the speed a cot plus bedding was put into the room. This was a last minute request and in the time it took me to walk from the lobby to the room the ladies were just finishing setting it up. The rooms were clean with plenty of toiletries which were replenished the next day. We were using two rooms. The fridge in one room did not have a freezer section but there are plenty of ice machines in the corridors. The location does not lend itself to walking to Napa town so if you want to have a meal there you need to use the car. There are plenty of fast food outlets close by. If you have a membership with Best Western you get a breakfast voucher for Denny’s; either $ 6 discount or limited menu, depending on what takes your fancy. This was pretty good value.

No Hollywood flash, but good and solid for your comfort. Secure, very clean room, functional… Even toilet fan (not often available). Large room and friendly staff.
Marginal breakfast bar & coffee, but great Denny’s adjacent… clean, nice design and meal was as good as it gets. It’s worth a look. Enjoy

Came to Napa over the weekend and stayed at best western aide everything was booked up when we stayed look for a room a week before and everything else 350 and up, rooms are pretty good bed are kind of uncomfortable, we got a bad room 109 it downstairs and who ever was up stair we could here walking around all night cause the floor squeaked every where they walked they much of be pacing back and forth all night. I get this place more of a 2 and half stars and the check in offer is not honored for the upgrades.

I appreciate the level of professionalism Best Western has presented to my sister and I as guest. Our problem was soon cleared up and management did well to take responsibility for actions. I sincerely trust and believe that the shampoo bottle was all a big misunderstanding, I give thanks to management for being quick and resolving the issue as soon as they did.
−−−−−−−−−−−−−−−−−−−−−03÷30÷15−−−−−−−−−−−−−−−−−
I went on Unilocal to check this place out, the Best Wester Inn at the Vines seemed to be a nice fit during a business trip with my sister. I am abruptly disappointed in the house keeping specifically at the front desk. My sister and I ran out of shampoos and cinditioners, (we both have long hair) and so I made a trip to the lobby and asked the front desk for some more shampoos and conditioners.
The lady at the desk was nice, as I asked for the shampoos and conditioners she went to look at the back and said she had to restock, so I had no problem with it and went back to my hotel room to wait. About 30 minutes past and there was still no sign of any housekeeping, I called housekeeping and nobody picked up. I then called the front desk at the lobby and the same woman picked up, I reminded her about the shampoos and conditioners and she finally said she would come by to give them to me. I waited another 20 – 30 minutes. She finally came with the shampoo and conditioner, and I thanked her but I ask for 2 more. She said since she restocked everything she’ll be right back, I had no problem with that. She came back with 2 conditions and somehow forgot the shampoos, I was fine with that. So I waited another 15 minutes for the shampoos, as she handed me the shampoos I noticed that one of them had a larger air bubble in it. As I took it in the room I inspected it and it WAS A USED SHAMPOO BOTTLE. IT HAD RESIDUE AND MUCK, I feel extremely uncomfortable touching it because I do not know where it was from and where it has been!!!
Did it leak? That is a possibility, but could they have not checked??? It was gross and I felt gross just touching it. I understand the front desk is busy, but could they have not referred me to actually housekeeping? I was annoyed with the wait but I understand the lobby was busy so it didn’t bother me as much. But BEST WESTERN, PLEASE DO NOT GIVE ME ANOTHER USED SHAMPOO BOTTLE EVER.
Very unpleasant experience. I don’t think I will be returning.

This is just your basic Best Western except for its going to cost you around 200 bucks. Crazy. I was having a hard time finding a room due to last minute trip everywhere was booked. I didn’t want to pay 300 for a room so I decided to stay here. The room was ok just a typical motel room, but I did enjoy the crown molding. It made the room look nicer. Bed was pretty comfortable. Was very noisy. We could here cars and people all night and all morning. The fridge did not get cold at all. And the breakfast was a joke. Coffee a couple juices and granola bars. I do think I saw a bannana. For 180 and up a night you would think they have more options. I wouldn’t stay here again. I’d pay 50 extra bucks for something nicer.

This place was quite a nice surprise for a guy trying to do a Valentine’s day on a limited budget. The first nice thing was the service. Nathalie at the front desk was who I dealt with for check in and out and she was the greatest. You can tell she’s all about taking care of people. She greets ya with a smile. She’s very friendly and approachable, like you’re an old friend whom she’s glad to be hosting. She’s the definition of hospitality. Thumbs up to her. Like others here, I was a bit apprehensive dealing with a Best Western. I’m glad I was wrong. I was worried I’d get a musty smoke stained room with all the charm and décor of 1985. The room turned out to be very clean and modern. clean sheets, floors, bathroom, no smokey smell, free wi-​fi worked fine. The area is even very convenient. You’re right behind a denny’s and a couple blocks from Iots of fast food, breakfast spots, gas, groceries, banking and a mile and a half to downtown, easily an Über ride back if ya overindulge in the drinks. We didn’t use the pool, hot tub or the exercise room so I can’t comment but they have all that as well. I think we paid 135 bucks a night for valentines weekend, which I feel is reasonable for Napa. If ya need to find the best bang for your buck or just can’t shell out 350 a night elsewhere, give em a shot.

I booked our stay which was only for one night through
and have never stayed at a Best Western. I don’t think they have the highest ratings, so I was a bit concerned when I saw that this is where we would be staying. Wow, what a nice surprise!
We thoroughly enjoyed our stay here and the hotel was much nicer than expected. Everything looked brand new inside the hotel lobby and our room.
The beds were very comfortable and the room was very clean. We also really enjoyed the hot tub.
The location is great and in very close proximity to downtown. Directly across the street is a shopping center that has all the basic stuff you would need.
We were very satisfied all around and will absolutely stay here again when we are in town, looking for a basic place to stay the night.

Each December, we attend the Napa Holiday B&B Tour. Last year, we were able to book one night at one of the participating B&Bs. This year, so such luck. They all wanted a two-​night minimum.
Luckily this Best Western is only about 10 minutes from where we parked for the tour and although we arrived early to check-​in, one room was ready and they got housekeeping right on the other one. The staff we interacted with were very nice. It was nice to have the opportunity to get settled in before heading to the tour. Our room was just fine… nothing especially good or bad about it.
This Inn is also located across the street from a large shopping center that includes Target and In-​N-​Out. I mean, what else do you need?

Great location and price for touring the CA wine country.
For us, this hotel was in a great location in proximity to going wine tasting. We spent two days going to Napa, Sonoma, Yontville, Rutherford and St. Helena. We also wanted to save money on our room to have more for traveling and shopping. We paid $ 100.00 including tax using Priceline.
There is a shopping center across the street with fast food and chain restaurants, Target, etc. which is convenient. The room doors are exterior and the room a typical size for a motel. I thought for the size the furniture was nice and with plenty of drawers and counter space. We also found the room to be very clean (this is important to us). I would definitely recommend this motel/​hotel to anyone visiting the Sonoma/​Napa Valley wine tasting region for a great headquarters.

So, with a little trepidation, we made our reservations at this hotel because lets face it, you normally don’t think high quality with Best Westerns. Well, in this case, I was wrong! Although the hotel is located at the southern end of Napa and at the end of the more commercial areas around Napa, it’s actually a nice hotel. Rooms were really clean, nice workout gym, and everything was CLEAN! You’re really close to the main freeway and most of the wineries we wanted to go to were only 20 minutes away.
If you’re looking for some super expensive spa, with cucumbers on your eyes, you’re in the wrong place. But if you’d rather spend all that extra cash on good wine rather than over inflated hotel prices, this place fits the bill. I’ll be back for sure and save my money to buy more Caymus!
p. s. Free breakfast at Denny’s if you’re a rewards member with Best Western!

I often travel for work and choose best western for quick overnights. I love this location– clean, pool, spa, ample parking and a central location. The rooms are quiet despite the condo-​like layout with the pool in the center. 10% off Denny’s meal for hotel patrons, complimentary coffee, fruits, and granola bars in the lobby every AM.
What’s different about this location is the amazing, friendly staff. I checked out early and forgot my charger in my room. I contacted the staff there and they took the time out to mail my charger back to me. Outstanding service with the front desk team, the night auditor who fielded my call, and Bridget Cudd for mailing my charger back to me. Excellent communication among the staff. Well done! I definitely recommend this place to anyone going to Napa or the North Bay.
Thank you! For a franchise chain, they definitely have that personal touch!!!

I was doing a weekend in the Napa Valley and did not want to stay at one of the expensive boutique hotels. I found this one close to everything. The hotel grounds are a bit sketchy but the hotel room itself was very nice. I think they must have remodeled at some point. The bathroom was very clean and modern. I did end up with a room on the first floor though which seemed a bit unsafe. I would ask for a room on one of the upper floors if you can.
I did originally book two nights and pre-​paid for them. I canceled one of the nights and I had to ask several times to make sure they credited me for the one night.
I would say the hotel is a decent location. Close to downtown Napa but about 15 minutes from Yountville. If you want to be closer to Yountville, I would find a different hotel. Overall though it worked for me. If you do though plan on being in downtown Napa late at night, its very hard to get a cab. Either have a car or pre-​arrange a car service.

This is a decent place to stay that is close to Napa downtown. It’s not walking distance, but it won’t break the bank if you decide to cab it into downtown. But as I learned, why would you want to cab it into downtown Napa in the first place? It was pretty dead when I went and didn’t really have much to offer, although the Oxbow Market and Bounty Hunter restaurant was pretty cool.
My suggestion is to find a place to stay in Yountville. That’s where all the fancy restaurants as well as vineyards are located anyway.
Back to my review of the Best Western, the hotel was decently clean and the bathroom seemed to be recently remodeled. Price vs location was one of the only reasons we stayed here so if you’re on a budget, don’t hesitate.
3 stars.

Booked this hotel since it didn’t have a two night minimum and at the time we were thinking of just staying one night. Ended up staying two. Next time, I’ll pay the extra money and stay a bit more north on Highway 29…
May be I’m to blame, but we got to the hotel at like 3:15P and our room was not ready. Didn’t realize check in was at 4P and we had ressies in Yountville at 530 (we just drove back from Boggs to mountain bike). This made me think of all the times I forgot to put the «do not disturb» sign on my door and the cleaning people would knock at 8:30 when I wanted to sleep in. Couldn’t finish all the rooms by 3? They must have a small housekeeping staff. At any rate, 4P just seems like such a late check in time. Isn’t the standard 3P? I was a bit upset at first — may be more upset with myself, but I got over it.
We payed close to $ 200 a night for a queen room on the first floor (make sure to bring ear plugs because we can totally hear the upstairs neighbors) that had plastic cups instead of glasses
This place is OK, but I will definitely look at checking out other properties before coming back.