Jersey Mike’s Subs

The food is much better than subway or jimmy johns. But I have to say, the past 2 times I’ve been here the line was somewhat long. Not out the door long, but there was probably about 8 – 10 people in front of me. That’s not the problem though. The problem is that the people who work here rush you to order and then make all the sandwiches at once. It’s really confusing when they are asking what you want on your sandwiches, when at the same time, they are asking the person in front of you or behind you what they want on theirs. She asked me what I wanted and as I was telling her, she put the same thing on both of my sandwiches even though I didn’t want the same thing on both. They are moving so fast the sandwiches are sloppily made and they soak them in vinegar so it’s soggy when I get home. Next time I will go to the location in Bolingbrook and see if that one is any better.

Sandwiches were fresh but bread was soggy after awhile. Place has some tables. Floors somewhat sticky and slippery in some spots. Service was okay. Owner appeared nice.

Always, always great service and a great sub! After a tired day of work I just wanted a quick meal so I stopped in for a tuna sub (Mike’s way). I was greeted by four college kids working, all of them friendly, asked how my day was, even made me laughed. The sub was put together quick and perfectly. I was in and out in less than five minutes. What a great group of workers you have there! Best tuna sub in all of Naperville!

Food is always fresh and service is friendly. Food tastes great and always leave feeling fulfilled.

Great place to get a great sub sandwich. I’ve never been disappointed in the service or food quality. Not sure how or why Subway is still open. Today I got the bacon ranch chicken cheesesteak and my son got the club supreme. Both are fantastic, as are all the sandwiches we’ve had from Jersey Mike’s. Only problem today is that I forgot to take a pic of the sandwiches before we scarfed them down.

I called a location closer to me on Ogden and asked if I could get some subs in box and they told me I had to do it 24 hours in advance and that they couldn’t help me because they didn’t have enough to make 4 giant subs and put them in box! So I called this location and they helped me! They were able to make the subs in a box. Very happy

Would be 5 if they weren’t profiling customers… I went with my boyfriend today and we ordered 2 Big Kahuna Cheese Steak WITH NO JALAPEÑOS to go. And since I am latin they didn’t care and put jalapeños in 1 of the sandwiches… of course… my boyfriend is white. so they assumed that the Latina has to have jalapeños in her sandwich

Has anyone ever walked into a Jersey Mike’s and NOT received great service? This place sure knows how to hire. And when I say «this place» let me clarify: I mean this «chain.» I’ve been to multiple locations and the quality, consistency and customer service are always on-​par.
To boot, the sizes of sandwiches are perfect. Don’t get me wrong, I love the taste/​quality of Jimmy John’s, but the ability to order smaller sandwiches is KEY at Jersey Mike’s. This is a prime location, but they’re always quick to prepare your order!

I ordered on the phone and it was ready to go by the time I got there. I was greeted by friendly staff. I got the regular size chipotle cheesesteak on wheat bread. It was good, nice and cheesy!

Always a favorite of mine! I love the service, everyone so happy and helpful\. Seems like a great environment for both guest and employee. Every visit which is weekly for me is accurate and quick. LOVE IT! Great quality food, taste, service, very clean. Definitely recommended!

This place is amazing. I’ve been there twice and both times I’ve been greeted by the manager and been engaged in friendly conversation while ordering. Its really clean in the dining area and the turkey, roast beef, and bacon sub is possibly the best sandwich I’ve ever eaten! I am hungry just writing this review!

I’ve always hated Jersey Mikes. I had really bad experiences with them when I lived in North Carolina (hard, old bread, nasty sour meat, cold chicken on my chicken parm sub…) and swore I’d never go back.
Today, my husband was craving a sub and naturally he wanted the Jersey Shore Favorite from Jersey Mikes. Ahh the things we do for love.
So I went, not willingly, but I was glad we did in the end. This specific location was pretty good and definitely changed my outlook on the Jersey Mikes franchise… at least the ones in Illinois.
The two young men that worked behind the counter were so nice and made small talk with us as we waited for our subs. I ordered the regular chicken parm sub on white for $ 6.75 and my husband ordered the Jersey Shore Favorite (he’s originally from the Jersey Shore so go figure). He swears up and down there’s not a place around that makes this sub like Jersey Mikes does. Not sure how much his sub was but between the two of us for the sandwiches, one chip, and two drinks our total came to $ 18.00. Meh.
We didn’t have to wait long for our food which was great. I was a little disappointed by the iced tea and raspberry iced tea because neither was sweetened and they tasted foul. The soda machine had a poor selection too… pepsi, diet pepsi, root beer, lemonade… bleh. I hate pepsi products. They need that awesome soda machine that all chains have nowadays with the different flavored syrups you can put in your sodas.
But anyways… My sub was just OK. There was about two inches of it that didnt have any chicken on it, so it was just a mouthful of cheese, bread, and marinara. Two inches is a lot if you think about it and I had only ordered a regular which isnt that big. I was also disappointed by the lack of marinara. It was dry. Why are you being stingey with the sauce, Mike? Hot marinara and cheese should be oozing out of that thing.
My husband’s sandwich was really, really good! The bread was soft and perfect, the meat and the ingredients were fresh, and they put the perfect amount of oil, vinegar, and seasoning. I definitely know what to order next time.
I know three stars doesn’t seem that great but originally I would have given Jersey Mikes zero stars if possible. They’ve come a long way. The customer service was amazing at this location, the store was clean and well organized, and the jersey shore fav was delish. BUT they still need some serious work on their chicken parm sub and soda machine.

Decent. Food is good. Sub fare. The issue is the service. Seems that each person behind the counter has their duties and can do nothing else. The line gets long because of the inefficient way they handle the customers. Luckily they can rely on the franchise brand.

LOVE this place! I love that I am greeted as soon as I walk in the door. This place is ALWAYS busy whenever I go in, but I don’t mind waiting in line because the employees are so friendly when it is your turn to order. I am always asked how my day is/​has been.
Although I have never strayed from my turkey and provolone sandwich, all of the subs look so tasty, I may need to try something new next time!

Good subs. Quality meat. Made fresh. Clean shop.

Jersey Mike’s is my favorite sub sandwich place. Order your sandwich «Mike’s Way» and it’ll be seasoned with herbs, oil and balsamic vinagrette. I think it’s supposed to be a secret, but that’s what it appears to be made of. I wouldn’t have a sandwich here without it, it’s just too good to pass up.
My favorite is the turkey and provolone. The «regular» is still very large, and depending on how hungry you are you could probably save half of it for later. But I never do, it’s just that good!
They also have «mini» subs, which are definitely a satisfying portion.
Tried the cheese steak today and it was really good! If you like delicious, oozing cheese, you gotta try it! I ordered mine without onions, and the peppers gave it enough extra added flavor. If you like spicy, like giardinera, you’d probably like the chipotle cheesesteack instead. I felt like mine was missing something when it comes to spice. But I don’t think a cheese steak is supposed to be spicy — never had a «real» Philly cheesesteak!
Prices are on-​par with Jimmy John’s and Which Wich. You can easily get a meal here for less than $ 10.
Service is a little strange. They are friendly and cool, but I’m not sure if they’re supposed to be friendly/​smartassy as mandated by management or what. I wasn’t in line yet, and the girl asked me what I wanted. I said I was still deciding. She said, «okay I’ll be here til 6.» Her tone was joking, but when I ordered my sandwich without onions she yelled, «NUMBER 17! EXTRA EXTRA ONIONS!» It caught me offguard, but I could tell she was joking. It’s a little annoying when I just want to get away from people at work on my lunchbreak — who are also annoying. I’m not going to take away a star for this though, I think it’s part of their «thing.» Although the store in Plainfield isn’t like this at all, they are just normal, friendly kids.

Watch out Subway Jersey Mike’s is here to stay…
The sub was great plenty of meat and fresh veggies, I was a happy camper if I could have done my happy dance in the line I would have but I didn’t want to embarrass my friends!
I can get the foot long and have that for a couple of days the price is so worth the sub that you get!
No this isn’t your 5 dollar foot long but what you get is so much better!
I have only been to this location once but I have a friend that works in the area and I always ask them to bring me one when they will be coming my way!
I was also so pleased to find out that there is one closer to me now… Oh yes this is a real sub and I am more than a fan of this place!

Holy CRUD! Talk about UNMET expectations! Sheesh! All the build up for … This? Man-​o-​mighty. I do not get it. This place FAILED– big time. Why?
First of all, 10 $ for a sub, a large drink and chips? HELLO! Have you met your competitors? Subway? Quiznos? Jimmy Johns? They (ALL OF THEM) knock your socks off in pricing and taste.
I am not cheap, (I just spent 120 $ on a pillow next door) however, for 10 $ for a SUB SANDWICH– it BETTER be good. Either that or I am in my second home– NYC. WRONG. Nope, just a crappy sub out in the hinterland burbs.
The bread had some flavor, which is good, because that was the ONLY thing with taste on this lunch item.
The roast beef, supposedly cooked in the store, was akin to eating paper. No texture, no taste.
The provolone cheese? No taste; I double checked to make sure it was present and accounted for.
Lettuce– no crisp, no nothing.
Tomatoes might has well have been left off. They sure looked pretty, but were mysteriously lacking in flavor.
Olives were nowhere to be found on the offerings section, so yeah– they could not help. The calories I wasted on the dab of mayonnaise might as well have been spent eating something else. It also failed to contribute!
Either this place was having an off day or the flavor fairy needs to reconsider the mix. ‘Cause it sucked!
I see that people are cheering the Philly cheese steak sub. My thought– if you cannot do a cold one right, no thanks, not heading back to try the hot. I will grab one next time I am in Philly and save myself the disappointment.
The staff? They earned the star. Friendly and helpful. Good to see, cause something has to carry the crowd.

I’m actually between 3 and 4 stars here. The first time I had it, I REALLY liked it. but it got old, quick. There aren’t a whole lot of options or toppings here, and I LOVE my toppings on my sandys. I should honestly be a sandy expert at this point.
I don’t really like the fact that they want you to get it ‘Mike’s Way’ so bad, because, I didn’t really like ‘Mike’s Way’ a whole lot. I tried it. and ehh it was pretty average. So, without the ability to change up your toppings, you don’t get much option, and then, I get sick of it. you know what I am saying?
As someone who is pretty health-​conscious. I refuse to try the Philly stuff because it sounds like I will feel like a 400 lber when I’m done eating it. Maybe that’s where I am losing out? Perhaps.
Anyway– it’s not bad. but I can only eat it here and there.

I got an ok Jersey Mike’s Famous Philly sub here — it was $ 6.95 for the regular size. The place is new, clean, and comfortable and workstaff is friendly. This philly was a bit tangier than expected from the peppers, but good and fresh. No cheese as on other classic philly beefs, and it was very light on the onions. The size for $ 6.95 made it a relatively pricier sub. Overall, and ok place, but I would much prefer Potbelly’s for subs.