Menards

Went in for artificial grass but it is out of season. Me and my mom kept looking around for something similar and there were two employees talking on their iPhones avoiding eye contact with us. Finally another guy came out carrying all these boxes etc. We felt bad asking David for help because he was clearly busy but we had been waiting for help for awhile! David put down everything he was doing and helped us find something similar to artificial grass. He was extremely kind and helpful! I hope he gets some recognition because he is clearly a hard worker :)

This is my «go to» hardware store. Good prices, nice selection of goods. Usually, you can find a person to help of you need to find something. Not always, but usually. They have nice sales, which is when you want to come by. Bought a French door here I am enamored with. Check out their candles, cheap but have at least as much smell as Yankee Candles! I have stopped shopping at Lowe’s and Home Depot. Go here!

Poor service again. As a contractor I went in and placed an order to be pulled for pick up the next morning at 6:00 am by one of my associates. Erin reassured me that it would be handled Tony and Mac where both there Well guess what? My order was not pulled. No one there at 6:00 am new anything about it just another reason contractors do not like to use big box stores. The lack of customer service to the construction industry. They want your order but don’t know how to service you!!!
Talked to the store manager and this has never happened the entire time he’s been a manager lol
I’ll know better next time !!!

Menards is always an adventure. Beyond the expected lighting fixtures, paint, toilets for purchase, etc. there is always a bevy of other weird stuff, and their selection is expanding!
Do you need a ‘murica bandana? Menards got it!
Hungry for a frozen Tombstone pizza? Menards got it!
Did your zombie garden gnome statue break and you need a replacement? MENARDS GOT IT!
I love this place. It has good mojo all around (unlike Home Depot, the epicenter of negative energy and husband/​wife arguments waiting to happen. What is up with that place?) Their bathrooms are clean and their hand soap smells like lilacs. Win, win win.
And the best part? Their holiday jingle… don’t get me started. More season’s greetings to you alllll from Menards! It is hands down the best part of the season.

We walked in to buy a dishwasher. I applied for a store card, was approved and headed to the dishwasher aisle. We were helped out by a friendly associate named Elise. She walked us through the options we had and looked up anything she didn’t know. Honest vs bs wins. Too bad they’re not commission based. She worked for it. We also got a water softener but that girl didn’t know much about it. I do appreciate their honesty instead of just feeding me lines like other stores do. So walked out with a dishwasher, water softener and a few odds and ends. Very happy customer!

Why go Menards? Well because you save big money. I like saving big money and if you do to go here. They usually have what I need for quick home repairs. When I was remodeling things at my place I shopped both here and Home Depot just because of selection on specific products. Shop around to find what type of décor you like but if you need something quick and easy this is the place.

As first time homeowners we have made many purchases at this Menard’s location. We always get great customer service and 80% of the time we can walk right up to a register to complete our purchase with no wait time. Every department we have been in has had someone helpful and friendly. Occasionally we have had to wait in the plumbing department or electrical for some assistance, but that is to be expected at busy times.
Our best experience is with Scott G in the Appliances and Cabinets section. He helped us with ordering cabinets for our remodel. He was always prompt, polite, and helpful to our situation. He helped us after our items came in when we had to order some extra finishing pieces and was able to expedite the order. We also changed our mind on a custom cabinet, and were able to return it, less restocking, with no problems. It was very hassle free. We were notified of our estimated delivery windows, and the online tracking system was very helpful with the automated emails. We have easily spent over $ 12,000 on our kitchen alone at this Menard’s and their return policies and friendly staff have made it a worthwhile investment. When we had a few minor imperfections in our cabinets, they contacted the manufacturer right away and we were easily able to get the situation remedied. After hearing horror stories, it feels great to post about a very positive experience.
Based on our fantastic experience, we would definitely recommend Menard’s over any other big box for ordering cabinetry. It’s a big investment in your home and you want helpful staff who will help you through out the whole process, without being pushy.

This is the closest Menards to me and seems to be one of the better laid out locations. It is huge and sometimes a little strange how the departments are laid out. I still prefer Home Depot and Lowe’s before here but there’s certain products you find here that the other two don’t carry. Their lumber department is usually better and only wish they had an outdoor yard like my old favorite location.
I have been very happy with the hardwood flooring I purchased here and ther pricing on sale items are incredible.
Their return department is unmatched, as you can actually look up on their kiosk old receipts you can’t find. This insures a credit to you card, not an in-​store credit.
They seem to fall short on staff availability and who are trained in the department. That’s were I think Home Depot tends to shine. It’s strange the multitude of items here. It’s worth a trip moseying around to find ways to fulfill your wish list.

The service stinks. They treat people like morons in some depts. Older lady in paint is awesome, but young one with glasses is disrespectful and lacks knowledge.
They are now selling food, which is stupid because they can barely support their hardware area.
Matt in plumbing is also very helpful, but it ends there. No smiles and act like they are doing you are favor helping you. Bought a deck kit, ended up bringing half back, because salesmen over sold me. Now, I have like $ 500 STORE CREDIT. Joke. Use Home DePot, or Lowes and if you have a question Overpriced Ace is the Place.

This Menards is pretty close to my home so this is usually where I end up when needing home repair etc.
I have no complaints. I’ve had keys made here, bought paint on several occasions, and get random items on occasion. The people always seem nice and helpful. You will have to search for a floor salesperson, but this is something I expect from large stores of any kind.
I also bought our flower from their garden area for this spring. They all were beautiful and inexpensive. I will be back next year for my flowers and plants!

This is a weekend go to… the people who work here are great (if you can find them) and the store has almost anything you need for working around the house (except name brands).
Always easy to park, and quick lines to check out.

I was looking for a new kitchen light fixture. To be honest, I’m a novice at ‘remodels’ so I totally should have measured everything and had a better idea before I just went looking for a light.
But I didn’t.
So I’m not even kidding, I think I was in here 5 times in one day. Two or three of those times to return what we had just bought. They have a lovely light display (it was my favorite of the three chain stores I shopped). They have a beautiful Tiffany glass light that I fell in love with, even though it was at the top end of my budget. They even have these fix-​it kits if the light you want won’t cover the poorly painted hole from the previous light fixture. But alas, after much hard work, the light would NOT fit into the screw holes in my ceiling (I don’t really understand it all; I was being helped with the whole electrical part of the process!)
All I do know is that they were very accommodating when I had to return everything, with a tear in my eye. Some day maybe I’ll be able to return for the light but until then I had a positive experience trying to make my stained-​glass dreams come true.

This place is… strange. It’s like a hardware store with a cheap grocery store and a cheap toy store all got together and jumbled themselves up under a huge roof. Honestly, I can’t see the benefit. Also, it really annoyed me that they had a «Stationary» section in the store… OF COURSE IT WASN’T MOVING!!!

Menards has great values. In a lot of respects they have a larger selection than the other big hardware stores. You can find the real cheap tools if you’re looking for something on a budget, but they also have good quality tools like Bosch. They have a better selection of plywood and lumber also. When I’m looking for something (tools, hardware, materials, etc.), I typically check Menards first and then the other stores. This particular store has decent service, but I haven’t found it to be outstanding.

The negative reviews here border on the comical. Special arrangements with manufacturers, people waiting for employees to magically know they need help, returning special orders… Gee, the kitchen folks are all busy? Just what would you have them do, drop the current customers and help you? I sat there for a good hour ordering a kitchen full of cabinets. Maybe they were helping me.
I have shopped here since it opened and have spent well in excess of $ 20,000 on all manner of items including cabinets, doors, roofing, lumber, patio furniture, etc. I have found the staff to be helpful, patient, and always polite. I can’t say the same for Lowes and Home Depot.
I recently special ordered a pair of doors that didn’t come with the expected molding details. Menards took them back with no issues and ordered new ones. My return experience here is not usually as fast as Lowes, but is never as slow as Home Depot.
Perhaps most important, Menards is the ONLY big box store that still maintains a full lumber yard in addition to everything else DIY-​related.
Like ALL stores these days, you need to know what you want, know the terms of the purchase, and sometimes push a little to get your money’s worth when problems occur. Menards is no different.
Given that Menards, Home Depot and Lowes are all within about 2 minutes of each other, it is revealing that I shop here about 80% of the time.
PS– Why is Unilocal filtering out 2 positive reviews of this place?

Problem with this store is that have the worst service of any hardware store I have ever been in, I stood in the Patio Furniture section for nearly a ½ with not 1 associate ever acknowledging me, finally I searched one down who can give me a price and tell me if what I wanted was in stock, the whole process of making a purchase took nearly 90 minutes and by the time I was finished they has rented out both of their trucks (this giant store only has 2 trucks available for rent), so I had to drive over to Home Depot while my wife guarded our purchase and rented one of their «5» available trucks, The whole rental process took less than 5 minutes.
I got a good deal on the furniture but I will be reluctant to ever go back to this store.

Word of caution before buying anything of significance at Menard’s; their customer service and return policy is a nightmare. Do not expect assistance with any problem from Menards beyond an Installed Customer Complaint form (yes, a paper form!).
I bought a $ 450 shower door that was not even close to the advertised look. Menards website–
, Mine —
The glass pattern is not even close and I couldn’t believe they were giving me such a hard time returning it. I bought it, hate it and want to return it. Home Depot or Lowes would take care of it in a second but not Menards.
I have been accustomed to Lowes customer service where you can return product and be on your way in 5 minutes and was shocked by the lack of support from Menard’s. Please spread the word before making a major purchase.

This store sells everything! And for a limited time (this week only, but they do this every so often), you get 11% mail-​in rebate on everything you buy. They carry not only home improvement stuff, but also household goods, clothing, pet supplies, car accessories, and food. It’s weird to see Spam while I make my way through this store. Everything is well organized and clean.
Menards have really great deals every week (like 3 florescent light bulbs for $ 0.49). They also cut keys if you need a spare. The employees are friendly and helpful.

You might not expect a home improvement place to cater to animals, but they had a decent selection of pet treatments, shampoos and treats. They also carry dog food in bulk and I was able to find my beloved Diamond brand that came with 5lbs more and was $ 5 less than Iams.

I must say, great combination of price, selection, and customer service!
This has become my new favorite one-​stop shop– and I never walk in without being greeted by a friendly face and immediately helped if needed. Low everyday prices and some real steals when they have sales and specials. Love the selection of flooring, cleaning supplies, lighting, and kitchen and bath.
The gardening department is my favorite! Always well stocked and maintained– however the location off 30 seems to usually be a bit more healthy and have slightly more variety.