Rusty Bucket

We gave this restaurant two tries and were disappointed both times. Last week six of us went and three people had dirty silverware. After informing our waiter, he came back with more dirty silverware. The manager was present but didn’t bother to come over. Our food was mediocre at best and came out of the kitchen at different times. We were extremely disappointed and will not return.

Cute place, but food and service were just mediocre. Had French onion soup and cheese was way too brown on top for me. Also had hamburger sliders with fries. Sliders had more bun than meat.

First time here, was really nice inside and good pricing for being located in the Marcado. We got the salmon salad, double bacon burger and buffalo sandwich. All the food was amazing and came out in a timely manor. Our derives was good, she was always on top of everything we needed.

This is probably one of my go to restaurant so far in Mercato! The ambiance it’s great and the drinks always come out perfect! You should definitely try the Buffalo pizza it’s to die for! Very delicious!!! Just don’t go before they’re about to close since they’re usually in a hurry to get out of there and our waitress took a while to ask if we were doing okay only downfall other than that it’s a great spot to hang out, and have drinks!

If you love greasy fried (not just fried, extra grease, on top of more grease) this is the place for you.
The best part of the meal was watching a rag being wiped on the floor and then being immediately wiped on a table… where people were just about to be seated.
Although we are not locals, I would never ever ever come back to this restaurant.
Unfortunately our server was so sincere and nice, it is not her fault for the mistakes of the entire restaurant. It is awful to see a quality service be ruined by the rest of the team.
I would hate to see what the kitchen looks like based off of the food quality and the bathroom cleanliness. Let me remind you of the rag that was used to clean a table after being used to clean a plentiful amount of the floor.
Bar food, whatever, but let’s remember quality cleanliness should compliment the service.

Great food and lots of variety. We have been to four different Rusty Buckets and all are at the same high level of service and food.

My Wife and I thought we’d give this place a try this evening… our big mistake. We walked into a nearly empty establishment and received a chilled welcome from the hostess, who seemed very disinterested in seating us. Once finally seated, we waited about 15 minutes without anyone even acknowledging our presence, much less taking an initial drink order. We left shortly thereafter in complete disgust, but not before blasting the manager. As locals, one would think that our business would be important. Obviously, I was wrong. Given the absolutley horrible service, one can only imagine how their food must be. If it was possible to give no stars to this place, I’d have done It. There are many more great places in Mercado to dine. Do yourself a favor and aviod this dump at all cost.

Decent food. French onion soup ok, burger good. Service fast and nice atmosphere. Lots of tv screens to keep Rob happy, while I played with my phone.

We had a new waitress, I cannot remember her name for the life of me, but she did make mention that we were her first customers on her own. She was super sweet & a very knowledgeable server. Both mine & my husband’s meals & drinks were amazing!!! I had the macaroni & cheese & it was delicious!!!

Our server Michele was outstanding. A perfect mix of knowledgeable & friendly. She is a homerun as was our lunch. We’ll be back!

Rusty bucket is a casual, reasonably priced restaurant in Mercato. I’ve been several times. They have daily drink specials (I prefer whiskey Wednesday.) I took some friends that were in town visiting and we sat on the outside patio. We had an awesome waiter who was funny and friendly and gave us complimentary dessert. Never had to wait for my next drink. I had chicken parm and it was awesome. Nice place to go for dinner before a movie at Silverspot.

The service good very nice sever. The food was so so. The place is not really clean. I never leave any negative post before. I can give only 3 stars for the food.

Drinks/​Atmosphere is great!!! Great prices too.
Food is either or depending on what you get. Chicken parm= YES. veggie pizza=it’s got a kick to it. Patty Melt= pretty good.
We had Andrew as a server. He’s the best.

I went here with my wife while on vacation in Naples. I ordered the wings and they were tiny, dried out and hard as leather. My wife had a black bean burger and soggy french fries. For what they are charging and for the poor quality of food, I’d go somewhere else for sure.

I wish I could rate lower than 1 star. I ordered their signature fish and chips… It was completely soaked through with grease. The fish was cold and our waiter was noooowhere to be found. No refills. No service!
Avoid the flashy ambience and go somewhere else. Trust me, ypur wallet and stomach will thank you later.

We arrived just as they opened and were sat immediately outside. Great table with a view of all the people coming and going. Then here comes our server Amanda. Oh, Amanda, Amanda, Amanda.
I don’t like 2 hour lunches, so I told her to put our order in all at once. Here comes my French onion soup, no food, no food, no food. Dying of thirst the other waitress that now has 3 tables refills our drinks and shakes her head when I flag her down and explain who our waitress is. Amanda still only has us.
When the food comes I wanted to ask if the stroganoff noodles were homemade, but she did her magic act and just disappeared. She has no other tables. So where does she scurry off too?
Drinks empty, plates ½ gone here she comes. I ask for a box, the bill, and a sweet tea to go because I am so freaking thirsty. Here she comes with a box, no bill, no sweet tea. She gives me the boxes and stands there as I put the food in then proceeds to start clearing the table. I then tell her we need to go, and I want the check, she can get to the plates later. I just want OUT of this place, I’ve been here almost an hour and ½ when I placed my order right after she brought the drinks.
The food was nothing to write home about. I had to add lots of salt and pepper to my stroganoff. The rack of ribs were good but can get them for $ 14.95 anywhere.
If the other servers know how bad Amanda is then management sure as hell knows. Especially when they only give her one table at a time. You don’t put someone this dingy on the floor. I’ve never had a broad this dumb wait on me at Hooters!!!

So, what you see is what you get here – don’t expect fine dining. Expect a lot of fatty foods on the menu with not enough chicken or other «lean» offerings.
Where I will give them credit – and five stars – is their effort to «make things right» with the customer when mistakes are made. Out of about ten visits, two have had mistakes, and the management quickly sets things right without us having to complain.

The Rusty Bucket is a nice getaway from some of the fancy shmancyness of the Mercato. For the days that you want some down home comfort food and have a drink, or a non-​alcoholic drink at lunch (for work people who may read this :)), this is a great place to unwind with a group of people.
I’ve been here on several locations, and have always managed to order their black and blue iced tea. It’s blackberry and blueberry muddled into the iced tea. I love getting something fresh; something more than a synthetic fruit tea.
My second visit to this place was my birthday lunch. I remember ordering their daily special that day which was a bolognese and others ordering an italian torpedo sandwich, and meatloaf. Besides enjoying the food, what I do remember is good customer service. The alternative to the embarrassment of waitstaff singing a mediocre happy birthday, I had the discreet pleasure of receiving a Happy Birthday card signed by all the staff. I’m a sucker for unexpected customer service experiences like that. You don’t have to be Capital Grille to write a card like that.
As a sidenote to customer service, they understand their business lunch crowd and get you out of there at a reasonable time.
When you get a chance, try their beef stroganoff on their daily special list. Don’t expect anything light. You’re going to dive your fork into big pieces of beef, and thick flat noodles with a dollop of sour cream. It’s pure decadence that’s making me salivate as I type.
Overall, the food is not extravagant, but it makes for a nice casual environment when you want some normal good American food and great customer service.

The location is nice and food was satisfactory. Nothing really out of this world. The meatloaf was flavorful but the carrots that came with it were undercooked. The Mac n cheese had potential but was too covered in bread crumbs in my opinion. The siracha chicken wings were tasty and meaty. The downfall was the service. The waitress took awhile and what should have been a quick one hour meal turned into two hours.

Rusty Bucket is my new FAVORITE spot in Mercato! I make it a point to eat here at LEAST once a week and going through the whole menu. Service, food and atmosphere are all excellent!
A few of my favs:
* BBQ Chopped Chicken Salad
* Sticky Bun Bread Pudding
* Fish & Chips
* Blue Plate Specials
Rusty Bucket, in a whole, is amazing and you need to go! You’re welcome in advance.