Babies R Us

This is probably the worst Babies R Us that I have ever been to. Where is all of the baby stuff? Large portions of the store appeared to be completely abandoned. They did have some good sales on baby clothes though…

Stopped in on the way back from the outlets and ran in to grab some things & exchange some things…
Woman at Customer Service was GREAT! Super Friendly & Personable…
Store was just like any other Babies, Bathroom was clean & Mothers room was clean as well.

As with most retail establishments, it’s really about the person you work with and the customer service they provide. When recently going to purchase a number of different items, spending several hundreds of dollars, it really makes a difference when you work with someone that helps you look for the best deal possible on your purchases.
I didn’t catch her name, but the woman that checked us out was great. She went out of her way to try and find us some additional coupons, which she certainly didn’t have to do, and we certainly weren’t expecting. This ended up saving us an additional $ 40 off the purchase which was pretty awesome.
As we were checking out, another associate was asking the woman why she didn’t take her lunch yet, and the woman looked at her very incredulously, responding that there were customers that needed help. If you can just keep hiring the ones that care about customers, and not worried about delaying lunch for an additional 10 minutes, then your business is going to be better off, and customers like me will keep going back. Nicely done.

Worst shopping experience, they really training for cashiers. Left without purchasing what I went in for… could not handle the slow inefficient staff.

This store is small compared to the one in Salem, NH, and that’s a good thing. To me anyway. I like to go in, get what I need, and get out. I have no desire to wander the aisles. The layout is pretty straight forward and there are always plenty of associates to guide you if you get lost.