Pizza Hut

Usually I find this place OK to order from. But today was unacceptable I ordered my pizza and they messed up my order. Then I called them and explained the situation to the manager. About how they messed up my order and all the manager said was «i’m sorry but we were very busy today because of the football games and helping the customers inside» that should not and will not be a valid excuse just because I decided to do drive-​through carry out. First off, they should have got my order right. Secondly, they should be treating me just like the other customers whether or not I decided to eat in or carry out. But from this instance I don’t feel like that was the case. I feel that the people that were there inside seem to be more important to the manager then the person (s) in the drive-​through. This place is un professional.

The best service I received while staying in Nashville TN. Hot, Fresh served with a smile. Highly recommend.

I’ve been a customer for 3 yrs now tonight I tried to use their website multiple problems I called the store twice each time they refused to take my order saying I had to go on line even after explaining the issues with their website even talked to the asst. manager to no avail I think I’ll have to use another place for my pizza it’s a shame restaurants continue to give bad service or bad customer service..

Said giving them extra time was the reason I had to wait… hummmm does that make any sense to anyone ELSE??? I ordered at 430 and them I would be there at 515… I was there exactly on time… its 522 and I am still waiting… drove around the building a couple of times already!!!
Well at 530 they brought me my pizza that I ordered plus For FREE Cheesy Bread and a 2 liter of Pepsi… that was above and beyond. I appreciate it.

I love this Pizza Hut. I never go to any other. One of my best friends lives right across the street in the Knolls Apartments. It’s our tradition that whenever I visit, we get pizza from Pizza Hut. It’s a really convenient location, right by the gas station, Kroger, and more, so we always just pick it up there. The staff is very friendly. They greet us by name whenever we come in. They’re fast and punctual and always get our food to us ASAP. I’ve never eaten in the restaurant, but the seating looks nice too. There’s also a lunch buffet open around noonish, but I’ve never been there early enough to catch it. I’ve heard it’s a good deal though.