Debsan the Decorating Store

This is the place to go for paint, wallpaper, shades, and floor coverings. No one knows more about these products. They are happy to tell you what works for your house. But more importantly they tell you what doesn’t work. They offer great service, are always on schedule. We have used them for every type of product they sell. They sell highend and very cost effective products. I get better quality at the same or better pricing than big box stores.

I have been a customer of Debsan for many years and am most appreciative of their stellar customer service. Valerie knows just about everything when it comes to wallpaper, window treatments and whatever you need to decorate your home. Whenever I have ordered items, there has always been great follow-​up and Steve, their installer does a terrific job. When it comes to selecting a new paint color or trying to match an existing color, Matt and Nick will work with you until you find exactly what is needed. I try to avoid the big box stores as much as possible, and it’s nice to know that there’s someplace local that can take care of all of my decorating needs. Thanks Debsan!

As the owner of a kitchen and bath design studio and project manager for many whole-​house renovations, I am delighted to recommend Debsan to my clients for their paint, carpet, flooring, window treatments, wallpaper, upholstery and fabrics! It makes the process easier when we are able to partner with another local business who we know and trust. Their Rent-​a-​Quart program is terrific! We are able to test any Benjamin Moore color on the walls before we need to ‘commit’. The staff is personable and attentive. They will go to my client’s homes and make recommendations on-​site. Their window installer and carpet installer are fantastic, and the carpet pads they routinely spec feel great underfoot!

Stay away!
As a new homeowner in Wellesley, I was really excited to support a local business instead of one of the big box stores. Big mistake!
Here are the reasons I encourage you to stay away from Debsan:
Extremely slow: I placed an order for carpet (just 2 stair runners) in March. It was finally installed in June. That’s 12 weeks of waiting. Based on my experience with a variety of other vendors, this is not the norm.
Horrible communication: I worked with Catherine. In mid-​April, when I had received zero communication on when the carpet would be installed, I reached out for an update. She could not provide a solid date when the install would be done. I reached out again in early June, again for an update. Zero proactive updates from Debsan throughout this entire process.
Inconvenient: I was informed on a Thursday that their installer would «maybe» come on Saturday, but that I couldn’t be told anything definitive until Friday.
Though I think the finished product looks good, you can get the same carpet at other stores — and they can offer a much better customer experience.

Good carpet choices with reasonable pricing but I would stay away unless you have your own installer. We used one of theirs and when the installation sucked they fed us the «he’s an independent contractor» BS and told we’re on our own. Not cool at all.

This place is great. Very helpful-​and friendly employees. I have used them many times and will continue to do so.

I ordered flooring from Debsan and had a great experience. Matt was very knowledgeable in helping to explain the pros and cons of the different flooring options. Most notably, I needed an additional order of flooring within two days of putting the order in. Usually it takes at least a week but Matt was able to arrange for a staff member to go to the warehouse to pick it up so I could have it in time for my contractor to install — he actually had it for me the next day! Great customer service.

Knowledgeable, friendly and very helpful are just a few of the many positive ways to describe the Debsan staff.
Ben Greenberg, the owner, is particularly innovative with color and color combinations. He has helped me several times over the years with choosing color for the walls and fabrics, and each time I was very pleased with the results.
Debsan is your store if you’re looking to connect and be heard when voicing your design needs.

I have had really good experiences here both personally and as a designer. I like that it’s a family business, and the people are friendly and down to earth. Also the rent a quart program is really great for those who want to try out paint colors without a big commitment!

It was a little hard to get help with looking through wallpapers on a Saturday when they were busy, but when a staff member was finally available she was very helpful.
I didn’t end up purchasing wallpaper from them.
I wish they still did the mini samples of Benjamin Moore Paint. Last time I did a rent a quart the paint was very old and chunky. However, I had a very good experience buying paint by the gallon there. They are very helpful and knowledgeable about the product. I had planned on buying Aura, but they actually recommended I go with the Regal, which was less expensive.
Unfortunately they aren’t open Sundays.