Operation Samahan Clinic

This is the worst clinic that we have ever visited so far. Poor work ethics and the staff are not so polite and courteous. Waiting time is horrible and they don’t even care for their patients wellbeing.

By far the worst clinic I’ve been to, I made an appointment with them and when I called to to double check they told me a different time and when I got there they wouldn’t attend me because I was late. I told the lady what happened and she didn’t care, I told her that it was unfair and she just started talking to her coworkers in some other language. So rude and unprofessional

If i could give 0 stars i most definitely would! This place has extremely poor worth ethics. I feel that they mistreat patients who come in just because most of them get medi-​cal. Twice did my daughter get the wrong dosage given twice did they send us home with wrong instructions and twice did we end up in the emergency room with my little girl because of them. I would say 98% of these people have attitude problems and could care less about the need of their patients. Even the operator on the phone who set appointments are extremely rude and put you on hold without at least telling you. Oh and ps if you’re willing to wait 3 hours before being seen at this not so busy clinic who just make poor excuses to see u later than your actual appointment, than go for it.

Worst place in the world! I am always in the waiting room for over an hour even if I have an appointment. Forget the walk in policy, they make you wait and then you see a snotty male nurse who tells you that the doctor can see you tomorrow! The office is old and run down the doctors are not helpful the staff is incompetent this is no way to run a business. I filed a complaint and no surprise they made it seem like I was the one causing the problem. Stay away if you want to get help find somewhere else if you value your health and your sanity.

Writing this review from the waiting room pretty furious. Here to have my pcp sign a disability form, very simple and straightforward. Had a 10:45 am appointment, it is now after 1pm. Was treated very rudely, shuffled out of the office back into the waiting room. Even though I had a scheduled appointment, the doctor told me he needed to see other patients after I had been in there no more than a couple minutes. As soon as I leave today, I’m changing my health plan and finding a new pcp. These people don’t care at all.

I really like the way they take care of me when they pull out my tooth. Dr. Mary Ann was very good with her Assistant Lanie. I recommend anybody to go this place and you’ll be treated as a family.

Went to the dental side, the staff was so lazy and unprofessional. The dental assistant must have been brand new cuz the dentist had to show him what to do half the time. The dentist herself was retarded. I usually love going to the dentist but I was so nervous and worried during this visit i had a panic attack :’(i went in for a procedure called an open and medicate, which is basically removing the nerve in a tooth to relieve the pain until a root canal can be done. Before the procedure i asked her if there was anyway i didn’t have to reclined all the way back as I’m 9 months pregnant and its super uncomfortable to be flat on my back. She told me that she couldn’t do the procedure then. I was like, excuse me? Finally she said if i could be reclined for small amounts of time and i agreed. But after she did the procedure this dumb bitch put me in more pain than before i came in! Luckily, my bf is a registered dental assistant and talked to the dentist at his work who offered to redo the procedure for me, and when he started working on me he was confused as to what the dentist at operation samahan had even done. She didn’t take out ANY root, which explained why i was in so much pain! Needless to say i never went back. It sucks being poor because this is where medi-​cal sends us but I’m going to la maestra from now on.

All I have to say is keep your receipts. I went to the one in Mira Mesa and was waiting there for over an hour. Well I got tired of waiting and decided to leave. The problem was I had already paid for the visit up front. The receptionist at the desk said they would credit my card. Well they never did and now I can’t find the receipt. I am out $ 35.00 and I never even saw the doctor that day! UPDATE I don’t know why I keep going back to this place they keep screwing up. A bunch of idiots work there that’s for sure! They were suppose to call in my sons prescription. He had a really bad cough that wasn’t going away. Well I get to the pharmacy and the girl behind the counter tells me they have nothing under his name. REALLY??? Why am I not surprised. I am so done with these people!!!

For a medical center, this place is the opposite of one. Its very dirty and it does not seem like they ever clean the place.
Mind you, I have been here a total of five times…
You check-​in, and if you made an appointment, it will take forever to see a doctor. First a medical assistant writes your vitals and symptoms you describe on you medical record, and then after that, you wait HOURS until you see a doctor. I came before most of the people in the waiting area, and they kept saying that they’ll see me soon. What BS.
Last time I saw a doctor here I was having severe stomach pains, she came in and just read the symptoms on my chart looked at me and said I have heartburn and wrote a prescription and sent me off. Later, I found out I did not have heartburn, but a severe reaction to something I ate.
Before that, I came here because I had a mixture of seasonal allergies plus flu symptoms, and I usually get sick like that every year, but I lost my insurance so I came here. Other doctors would prescribe me a decongestant/​antihistamine and antibiotics, but for some reason the SAME doctor I saw prescribed me heartburn medication instead. My stomach was not bothering me at all, it was my congestion!
Now because of those two experiences, I would rather give ZERO stars, but one star is the lowest I could give.
NOW the other star is for the other two doctors I saw on two other visits. They were probably the best doctors there who actually cared and spent as much time with me and my well-​being. These doctors were very nice and when I came back with for a check up, they remembered me.
Now you ask, «Why don’t you get an appointment with those doctors and ignore that crappy doctor?» Well, the GOOD doctors at this clinic are always booked for a week or two in advance. The only immediate availability they had was with that CRAPPY doctor. Shocker. –_​_​_​–

«Take your shirt and pants off please»… Hold up, what kinda clinic ya’ll running here??? Haha jk… Its a little small clinic that can be missed if you don’t see the BIG sign on the side of the building… If its your first time, they make yah fill out like 189 189 898 398 pages. NOT! I’d say about 4 – 5 pages with your info, and a little questionnaire… don’t worry, it shouldn’t take more than 5 – 7 mins. Turn it in and wait for your name to be called… Here’s the thing… it took me about ½ hour for my name to be called, so as we were waiting one of the filipino staff members asked if I was ever called, I said NO… and I swear they called me in like 2mins. later… Must’ve been the filipino connection. haha… They bring me into a room where I’d sit for like 5mins. and wait for a doctor… A doctor arrived and I told her what was wrong… She checked me by stuffing a popsicle stick in my throat and askin me to cough… she listened to my lungs… I have perfect lungs she said… and gave me a prescription… The funny thing is she checked Female under my gender… =(