TYCO Printing

Cheaper than staples… Higher quality… Spiral bound… Matte, semi gloss, gloss, same day turnaround. We ran 1 test print 48 pages full bleed, cut, bound with in an hour. 20 books with 48 pages finished by end of day… Awesome.
They will also help set up bleed and crop marks with in Indesign. Very happy.
Final result 20% Cheeper than staples, with richer color and better customer service.

Excellent service. Josh was very helpful and went the extra mile to help me get my birth certificate form sent off. Great location in town too.

I printed some bookmarks and a program for a memorial service and the experience with Tyco was terrible. Tons of emails back and forth trying to figure out the correct dimensions and Illustrator settings, and in the end the print was still the wrong dimensions even though I had approved the digital print with cutlines, the cutlines where not followed so the end results all came out ¼″ too large :(Also the final cost was much more than I expected because the costs discussed in email did not include tax, but there was never any mention of that. I just assumed we were talking about the final cost. All in all a poor experience.

I was in from out of town and needed a quick change made to a name badge for an event. Art helped me out, and within minutes, I was on my way out the door with a perfect replica of the original name badge. Great customer service, and all of the employees I encountered were so courteous.

Much better experience than DocuPrintnow. Self-​service machines available which are really useful if you know your way around a computer and don’t want to deal with showing a clerk how you want your document printed.

My experience with TYCO Printing has been really stellar. I had contacted them about printing a few sets of envelopes for a larger wedding suite. It might have been a small-​ish job for some printers, but a total burden to produce personally, and TYCO accepted the job with grace, and made the process as easy as possible.
TYCO was professional and responsive in communication, and a great guide in project planning and timeliness for a specific delivery date. TYCO was incredibly helpful – even when it was discovered that there was an error on our end, TYCO said «no problem» and resolved the issue immediately. They are affordable, especially for the high-​caliber of quality of professionalism, and perhaps most importantly, they do great work. What more could you ask for?
It has been a real pleasure to work with TYCO, and I look forward to the next opportunity to collaborate.

Terrible prices and when taking passport pictures they still use Polaroid form which isn’t helpful if you want to see the photo before paying. Over all just a badly run establishment.

They did our wedding programs beautifully! Heavy card stock and for free they cut the vellum paper I provided into sashes for the final assembly. Super fast turnaround and a complete bargain. Thank you, TYCO, for being the easiest vendor we dealt with!

Ohhhh tyco, tyco, tyco.
We’ve had a our ups and downs over these past couple of years, but ultimately I’d say tyco is great at what they do, they know it, and they’re not going to cut prices any time soon because of this. They’re got a constant flow of students every semester as well as orders coming in left and right. Granted, they wouldn’t be in business if they weren’t doing a good job, but that doesn’t mean they can’t cut prices just a teensy bit.
Moving away from the prices, tyco is extremely reliable in dealing with all types of orders. I’ve had to place very large orders for specific departments here at Yale as well as smaller individual orders for personal use. They’re prompt and precise, and accommodating within reason.

Not very impressed. As others have said very expensive and poor service. The counter guy helping us vin or vinny was not very helpful. He seemed to be more worried about his $ 1000 shoes, than taking care of paying customers. What an arse!

I don’t have tons of experience with stationary stores, but I know good service when I encounter it. Tyco is good service. Fast. Professional. Good-​humored. Did I mention professional? They’re obviously good at what they do and they take pride in it — a good sign regardless the establishment.
Agreed that it’s sad to see Tyco’s reputation pulled down by a few low-​star reviews that seem to owe to misinformed reviewers (faxes, regardless of where you go, cost a pretty penny; Sholly G. apparently reviewing some mystery story on Chapel St. [Tyco is on Elm St.] that she «guesses» is owned by the same people as Tyco).
Tyco’s got my business going into the future.

TYCO is awful. THEY ARE EXTREMELY EXPENSIVE. They may have the most resources for printing in town, but they have terrible service and they’re all assholes. I called them a month ago for an estimate, and they never called back. I don’t care how busy they are, my project is just as important as the big-​buck payers around here. I also happen to know that they’re rather corrupt, offering things «on-​the-​house» to certain customers. When they finally did get back to me, they couldn’t find my order and didn’t have the proof on time they said they would. I had to go in person a few times to get what I needed. They didn’t even ask me about paper samples.
If you want printing done pleasantly, I personally recommend Allegra or DocuPrint. They’re more humble, but at least they have good service and are smart and convenient enough to do things over the phone. They also want to make absolutely sure they do things right. They’re also less expensive and timely. At TYCO, my project was $ 4.00 a piece whereas it was $ 2.48 at DocuPrint and Allegra. TYCO is pompous and the only reason why anyone goes to them is b/​c they have a monopoly and a busy-​location right in the heart of Yale. But I sincerely hope they go out of business, because they suck.

Tyco did what I wanted, when I wanted, for the right price. I needed three color copies of a letter on stationary at 6:05pm.
Once again, the chains were unable to meet my needs. FedEx Office on Whitney could only do white copies. The place across the street had just closed, and wasn’t interested in helping in this situation. Tyco is open late, they were able to offer expertise, and is very capable to do a variety of big or small jobs. They will definitely get more of my business.

The staff is friendly and helpful. They have awesome turn-​around times on a variety of jobs, even at peak times. I got an academic poster back in under an hour, two days before a conference at Yale. It was a standard sized poster, and I only paid $ 17. Sure, the poster could’ve been cheaper online, but only if you pretend shipping doesn’t exist. Once you factor in shipping, Tyco has almost all of the online print-​shops beat. The same was true for the save-​the-​date postcards for my upcoming wedding. Sure, that major online «low-​cost» diy printshop was cheaper for the cards, but shipping almost doubled the price. Tyco? slightly higher price for the printing, but no shipping, so a much better deal in the end. Plus we got to see the proof as it would print out, not on our computer screens. Their copying rates are comparable to other places in New Haven.
I’m just sad to see a five-​year-​old review regarding fax services bringing down the rating on this awesome local business.

We had our wedding invitations and stationary printed here (not through the invitation service — we designed them and gave them the PDF, which they printed right onto paper we supplied). They helped us determine which kind of printing, which style of cutting, and which type of ink would go best with our paper. I visited several other copy/​print shops, and at each other one I was expected to know exactly what I wanted. TYCO employees know their copying, and they were willing to share their expertise.
As they were working on our invitations, one staff member accidentally cut our inserts incorrectly and they were unusable. She called immediately to apologize and ask what we wanted to do. They managed to find paper that nearly matched what we had brought them. There was no charge for the ones that had to be reprinted and the price of rest of our order was significantly reduced. They finished the job within the original time frame they had given us, and our copy person apologized sincerely in person. Our invitations looked lovely. No one could possibly have guessed that the paper and envelopes were not a 100% perfect match.
They screwed up, but they were more than fair in remedying the situation, and we ended up with great invitations. I will definitely return for future printing needs.

Vinny the owner is friendly and knowledgeable. They work fast and efficiently

I do not recommend this place at all. The only reason it gets 2 stars is because it’s the only stationary store in downtown New Haven, and they can order you custom invitations if you have the time.
I guess this place is owned by the same people who own Tyco. The store is on the basement level on Chapel St. They have invitations, notepads, some photo albums, address books, wrapping paper, pens, etc. There is very little stock, and they don’t seemed too concerned about it at all. When you walk in, the staff doesn’t even look up (or get off the phone) until you actively seek them out and request help. Things such as photo albums and address books are overpriced.
Worst of all, in my opinion, is that they do not accept returns and will only give you a store credit. Obviously I had to return something there. I tried to call them to find out abou their return policy, but no one answered the phone in the middle of the business day (after 10 tries). I left a message and no one called me back. It’s pretty hard to spend a store credit in a store with such limited stock. Besides, I don’t really want to go back there considering the bad service and lack of general care of the store. Oh well. Guess I’ll go back for more $ 10 notepads.
If you have a car, go to PS Fine Stationers in Branford. That’s where I ended up getting my invites and it was much better (although the staff there seemed to be eternally on the phone as well).

If you want quality and customized service, this is the place to go over chain printers. They offer great deals for businesses that need printing services, and will even sell you a few sheets of specialty paper for small projects; great for a few copies of your resume instead of buying a pack of 100 sheets at Staples! As far as faxing, Kinkos charged me around $ 8 for the same faxing services. That’s just how much it costs to fax if you don’t have your own.

The staff is very friendly and efficient, but nothing can explain why faxing three pages within the continental U.S. should cost $ 8. I’m all for patronizing neighorhood stores, but this is too much. My only solace is that shops like this will soon be obsolete… I should’ve faxed the stuff from an online faxing service.