Our waitress Brianna was amazing, very attentive and really displayed a high expert level of customer service. The only reason I would ever return is to have this server take care of us again. The bartenders are very nasty and gives the worst attitude. Alisha was the name of the bartender who was very nasty. Bartender would let things fall off the bar and continue to use it as if it never fell on the floor. I was very disgusted the busboy wasn’t up to par with his cleanliness as her picked up what fell on the floor and placed it right back up on the bar. I feel so bad that our waitress has to be in this kind of environment. Very disgusting and ill mannered bartenders.
Raige P.
Évaluation du lieu : 1 Gowanus, NY
This is the worst experience I have ever had at an Applebee’s or any restaurant. Yes it was busy because of the Mermaid Parade but they seemed to have as many servers as customers. The«bouncer» almost didn’t let my boyfriend in because he was wearing a life jacket and bathing suit, even though there were women in bikinis and some basically topless. He himself said«I’m more lenient with women.» Okay… It was 20 minutes before someone acknowledged that we were at a table. Then in another 15 minute time period, a hostess, a manager, and a random server(in that order) all started to take our order and then said they were sending someone else. Why? When the random server was cut off by another waitress arguing that it was her table(we are wondering why she didn’t realize that 30 min ago) he left and we finally got service. Though there were several minutes where the two of them argued about whether or not our drink order had already been placed or if it need to be taken. Add 15 more Minutes and the drinks still haven’t come. Even though the final server swore that the hostess had put in the order originally. My friend got bored and ordered shots, which mysteriously came immediately. I don’t even know what the food tasted like because when it finally came we were too hungry, annoyed, and baffled to care.
Irena R.
Évaluation du lieu : 1 Gravesend, Brooklyn, NY
If they had negotiable stars, I’d give it. Horrible horrible horrible service! Waited 15 minutes to order. When she brought us the drinks the soda was extremely watered down, the color was practically white. Appetizer came 15 min later and we were waiting for 10 min for forks and plates. I was so aggravated at that point, I asked to speak with the manager. I explained what happened and kindly said we were leaving and to cancel the rest of the food. Never coming here again.
薇
Évaluation du lieu : 1 New York, NY
This is the worst restaurant I have ever been! Their service is very bad! I don’t wanna tip them! The food, omg, so terrible!
Gomar H.
Évaluation du lieu : 1 Brooklyn, NY
ZERO stars. Bad service. Ordered online to go for 5pm, but went in at 4pm and was told to come back later as they cant change the order time on the system. Really?! I was ready to go home, so my time was wasted. Ok, As for the food: BAD. Had a grilled salmon, it was overcooked, no taste, and had no sauce. Also, had a sirloin which tasted like 10 year old freezer food which was just microwaved. The fries were supposed to be BBQ, but were plain. The onion soup was powder mixed with water. Anyway, would not go in or order from an Applebee’s ever again.
Caty C.
Évaluation du lieu : 1 East Elmhurst, NY
I’m giving this one star because I can’t give it zero. My sister needs a service animar(dog) due to panic attacks. Her dog is well trained and very calm, she also have a stroller to her dog.(Of course we also have the service dog sertification, ID and a letter from the doctor) The waitress was ok with the service dog but the manager came to our table to tell us we gotta leave because they don’t allow dogs even if they are service dogs. It was a little raining and he told us we could seat outside. Of course we left and went to other place. I used to like Applebee’s a lot but I’ll never ever eat in Applebee’s again and I’ll make sure our friends and family know how they treat us.
Joann J.
Évaluation du lieu : 1 Brooklyn, NY
Do not spend your hard earned money here. The food is terrible and the service sucks. Me and my husband visited this Applebee’s on 6÷6÷2016. My husband got sick. I would not recommend this location for a dog. I want my money back. Please replace the cook immediately. Do not eat here…
Vera Z.
Évaluation du lieu : 1 Brooklyn, NY
Food is overly salty or spicy or just tastes very off for the price for the food, there is no good in-between. Terrible cole slaw. They need to hire better cooks. The staff is hit or miss. Yesterday came in for a breakfast that was overly salted and greasy which then prompted an upset stomach for the rest of the day. NEVER again. DONOT eat here, save your money! Go next door to Grimaldi’s Pizza instead. Went to their Emmons Avenue location as well last July, also the same experience. The dessert is terrible as well.
Xenia M.
Évaluation du lieu : 3 Brooklyn, NY
This Applebee’s didn’t have much of a selection on their menu. It seemed more condensed than other locations. This location has a nice rooftop deck for seating, and also a nice patio for seating on the lower level as well. I enjoyed my beer burger, which was nice and juicy! However, I received a poor excuse for«garlic fries» which was an additional up charge. But hey, it’s Applebee’s so I guess I got what I paid for…
Tim V.
Évaluation du lieu : 1 Brooklyn, NY
We came here for lunch with our family on Saturday at 12pm. The place was half-empty, so we got seated almost immediately. 15 minutes goes by, not a single waiter came to our table, so we wait. Another 10 minutes goes by, nothing changes. So we all got up and left. This was by far the worst Applebee’s experience ever.
Mel L.
Évaluation du lieu : 1 Brooklyn, NY
Never coming here again… Had to give it one star, deserves no stars. So first off no baked potatoes. Then when i was gonna leave manager convinced me to stayz got lil red potatoes instead since she said they taste like baked, more like friedz then i order my steak medieum, got it rare, well done, rare again finally medium. Asked 3 times for refills on my soda, got the check & no refill. Also told they don’t normally put cherrys in soda but if u goto the one near target on flatbush they do w/no problems. Waitress was Priscilla, never going back, ill stick to Wahlburgers…
CF N.
Évaluation du lieu : 1 Brooklyn, NY
Gross food! Everything is microwaved! Fries were cold in seconds(probably because they were microwaved). Cheese in my piadini wrap was hard! Cheese on kids mac and cheese was hard. Ugh never again… Gets worse each time my kids insist on coming. Saving my money for a real restaurant next time.
C M.
Évaluation du lieu : 1 Brooklyn, NY
Sad to say this was the worst burger I’ve ever had. Service was not great and food was cold and under cooked and tasted like pure oil. Really bad unfortunately. Won’t be coming back.
Boy M.
Évaluation du lieu : 3 Ditmas Park, Brooklyn, NY
Service was good quick to get seated but my tilapia fish was burnt very nasty and the shape of a gun I guess a piece was missing but the veggies and potato were good
Gatangalie S.
Évaluation du lieu : 4 Forest Hills, NY
This was a last minute plan and I’m disappointed in myself for underestimating this place on New Year’s Eve! A group of four of us came here for a quick bite before heading out to see the fireworks in Coney Island. The wait was about 45 minutes and that was manageable considering folks were running late. Apparently on New Year’s Eve, they have specials on drinks such as Bahama mama’s, Long Island Ice tea, and mojitos were $ 5 each. As well as house wine for $ 3. Just something to think about for future New Year’s Eve outings. For appetizers, we had mozzarella sticks, spinach artichoke, and chicken taco. As for dessert we had their brownies with ice cream, which was super unhealthy but rather delicious. Very affordable! Good company! Close to the train station.
Carolyn F.
Évaluation du lieu : 4 Coney Island, NY
Disgusting and rude. Served rotten food after a long wait & then treated terribly by the manager, who was rude & completely unprofessional. STAYAWAY from Applebees Coney Island. ***Update– GM for this Applebees reached out to me and invited us back for another dinner. He was so nice and our food was great. Thank you Oneal & Vanessa, it was above and beyond!
Erinn R.
Évaluation du lieu : 1 Brooklyn, NY
After tonight’s service will not be coming back. Ordered a mac n cheese with honey sauce in it which wasn’t fulfilled. Entrees came out not even 5 minutes after we got our appetizers. I ordered my steak medium rare, it came out medium to well done with most of it being well done. I alerted this to our server and as most of the table was well into the meal I asked that could we get the steak taken off the bill instead of waiting for a new one to be prepared. The manager then comes over and was very condescending as if it was my problem, not apologetic at all. They ended up only taking 5 dollars off the bill for the untouched steak. Don’t waste your time
Mike G.
Évaluation du lieu : 4 Brooklyn, NY
you know what happens when you spend time at Coney Island! you get hungry:-) the smell of food is everywhere. this location is very nice and clean modern décor with beautiful chandlers hanging with 2 floors and a bar in the middle. you might have a 10 – 15 minute wait being that this is the cleanest and nicest restaurant in that area but well worth it. Been disappointed with Applebee’s before so naturally I was expecting the same. I was surprised! in 2014 they changed their menu 3 times and finally got it right. happy hour from 6PM to midnight and the price is right paying for appetizers half price and drinks where from $ 5 and up. will definitely be going to applebee’s a happy man indeed lol
João P.
Évaluation du lieu : 2 Campos Novos - SC
A comida é ótima mas demoram demais para trazer as bebidas, esqueceram os talheres, muito desorganizado.
Mardory V.
Évaluation du lieu : 3 Manhattan, NY
I am quite pleased with the outcome of my visit to this chain restaurant(especially after my last snafu at another chain). The staff was accomodating and pleasant. The food was actually flavorful and decent. It is nice to see that they have made a conscious effort to update their portion size and quality control. We all had burgers which came with fries as sides but they do have some sort of special deal for 2 people to share. This deal isn’t so useful though, if 2 people cant decide on similar options. I stuck to the mango lemonade although some of my dining company had Long island ice teas and sang their praises. Service is fast and efficient despite the area and season. Despite there being a line to get in, the wait was less than 15 minutes if that. Our waitress was nice and eager to please. Bathrooms are basic but cover all the bases and are clean. The fish tank is pretty cool and a nice touch.
Alex M.
Évaluation du lieu : 4 Brooklyn, NY
Love the fact that this location is right by my house. 15 minute walk or 3 minute drive with pretty easy parking other than the summer. My favorite dish over here is the cajun chicken and shrimp from the 2 for $ 26 menu! they have a few new appetizers like the beer battered pretzel bread and some sweet potato fries with various dippings(my wife loves this one) Its def worth checking out. They also have a huge fishtank that is from one of the Bravo or Travel channel shows that is picture worthy. Service is not all that thats why it gets the 4 and not the 5 start but its def good enough and the effort and training is there. Come check out coney island this summer! support it, love it and be a part of this amazing community.