Blue Duck Showroom

I agree with Michael Y. I also purchased a shearling coat directly from Blue Duck Shearling online. They were very willing to make alterations several times, and I got a GORGEOUS coat made just for me. Monica was fabulous to deal with, and I would HIGHLY recommend them. The quality of the coat is amazing, and the customer service is the best anywhere. This was a terrific experience, and I would definitely purchase from them again.

I saw Blue Duck was having a sale on their website so I recently bought a men’s «Two Cut Classic Coat» as a gift for my father. I was a little skeptical about buying a shearling coat online but I was not disappointed. Most of the reviews on Unilocal are about their customer service and buying their coat from a third party. I recommend avoiding the customer service and 3^rd parties and just use their website directly to avoid any problems like I did. I had no problems and was happy with my coat. 3 out of 5 stars.

I should have believed the numerous 1 star ratings!!! I ordered a coat from Saks Off Fifth and was virtually appalled at the POOR quality of the sheepskin; the fur trim was deplorable. I was certain the «fur» was synthetic… but wait… synthetic fur has a more luxurious feel and look than what was on this coat. No wonder it was price slashed on Saks Off Fifth; they were probably trying to get rid of their stock! I am surprised Saks would even consider stocking such a poor quality coat. Lesson learned: I will order from Saks not Saks Off Fifth and I will never order anything shearling online again!

I only interacted with Blue Duck by phone. I had already bought a coat at Nordstrom’s, but found one at Blue Duck that looked much nicer. From the get-​go, the woman on the phone was rather rude. When she eventually found out that I had already bought a coat form Nordstrom and liked hers better, she became a bit better behaved. I can kind of understand that customers must be annoying after a while, but then she should hire someone to deal with them if she doesn’t enjoy it. Also, she assured me that she has NEVER had an unhappy customer when I asked if many people bought the coats by phone, site unseen (I am in Boston and they have no showrooms here). I’m so glad I read these reviews on Unilocal,which in retrospect highlighted to me the oddities in my phone conversation with Blue Duck. No thanks, will find something on Newbury instead.

I think my shopping experience trumps all, even the professional shopper (although the story about the person who passed away is pretty sad, I am sorry for your loss.) Went there with the best of expectations for a 1x as I like coats large, had emailed them and they said to come to the store they have that size. Went, found one in an XL and indicated would pay to have it made longer. Guy makes a big thing of measuring and we come to a length that is 2 inches less than the coat I have on. (this is important later in the story!) Three weeks go by, still waiting for this wonderful coat, call they say come tomorrow (me thinks picking up coat right!) And I try the coat on and it is an XL not the 1X — guy apologizes must be the wrong coat come back tomorrow (this is the 3^rd time taking a lunch to go there) Come back for the I think pick up and have the coat but with no buttons (its a sizing for buttons he tells me I have come for) so I get fitted for the buttons, settle up and leave and on the way home realize that the coat is not 43.5 inches long — so I call the next day and have him measure it — sure enough it’s 42 inches. WHATTTT (remember it is cash only final sale) so now I freak and we «agree» to make it 44 inches for $ 300 more dollars. So now it is another 1 ½ weeks (oh did I mention winter is over by now) and the guy says he will have it shipped to me so I don’t have to come back again. I mention its pretty heavy and he OFFERS to have it delivered in a gift bag so I can carry it home. another week, still waiting I call the office and the woman says he’s off and away on vacation — I ask about the coat and am told to call tomorrow. FINALLY my coat is being sent to me — she will ship it — comes the next day in this 7nfoot box that would be impossible to carry home — there wasn’t even a bag inside to carry it with. no nice anything. The end — are you ready, THE BUTTONS ARE IN THE WRONG PLACE and have be corrected by my tailor. My husband suggested I charge back the $ 300 which they had accepted as a charge o AMEX but at this point I want nothing NOTHING to do with these people except to tell as many people as I can of these horrible people. And the last part of the story, my tailor said the coat is definitely not Spanish merino and is of poor quality. Thank G_​d the price was half of what I would have paid at Nordstroms or Bloomingdales. So folks, if it says Blue Duck run, run, run.

I ordered a sale coat from them. Returned it because the quality of the coat wasn’t up to standard. They advertise it to be Spanish Merino but I doubt it. The coat was thin and the fur inside felt synthetic and so short and I could see the leather through it. It was also not dyed evenly and had bare patches. I returned the coat the day after, UPS express with insurance they charged me a $ 70 restocking fee. They state on the website that SALE items can only be returned for store credit however because of the quality I would not want a coat from them. I have a Blue Duck Coat I bought over 20 years ago. I still wear it. The fur was soft and luxurious and its warmth is incomparable, but the quality now I wouldn’t buy it for any amount. Its not worth it.

NO STARS — Unilocal makes me select one star.
Today is the last day of Blue Duck’s Clearance Sale. There is also a noteworthy SNOW/​SLEETand RAIN STORM. The weather receive NO STARS, as well.
I’ve been looking forward to their sale all week. I bought a Blue Duck Shearling jacket at CENTURY 21 last fall, and thought I would treat myself to another one. I bundle up and travel over. I am the point person for three of my friends, to report on the remaining inventory and prices and whether or not it is worth their time to venture over.
I walk into an empty showroom around 11 AM, ahead of an inevitable lunch time rush, so I think. I see racks of jackets and coats clearly marked by size and a woman talking to a guy. She shouts to me, «What do you want?» Isn’t it obvious, I’m there for the sale.
I get closer to her and say «hi,» and she shrieks at me, again. «What size are you?» The contempt in her voice and attitude was palpable.
As I walked over to look at the coats, she bitched with a punitive tone of voice, «You should have come earlier in the week, this is what’s left.» She turned her head and started chatting to a gentleman about a payroll situation.
****Lesson my father taught, never purchase from a salesperson who exhibits contempt for you.****
There was a nice selection of coats there. The prices advertised start at $ 500., $ 750., and $ 950. I didn’t see the neon green $ 500. sticker on anything. This lady made me feel uncomfortable for shopping there. Did I mention I am a professional shopper? Awful, vile woman.
I telephoned my friends when I left, we are meeting this afternoon at CENTURY 21 downtown. FYI, all I said was, hi, and medium.