Central Park Urology

Update: 6÷21÷2016− I am still a loyal patient to Dr. Kaufman. I went to him and we discussed how we have exhausted all non invasive treatments for IC and he is now taking an invasive approach. He is the only physician that has stood by me and listened, is always available by email and is willing to take treatments to the next level! He is encouraging and makes me feel like I am a priority! His manager Nancy always greets my by first name which I love, it shows that she remembers the patients and we are not just a number! He’s the first physician I have taken the time to review because of his exemplary care!
I had been suffering from sever IC pain for over a year and had seen multiple urologist with no relief until Dr. Kaufman. On my first visit with him I could feel his knowledge and empathy towards the pain I was experiencing. He took his time and listened to all of my complaints and made me feel as if for the first time I was being heard. I’m also able to email him when I am having a flare and he is quick to respond and treat the episode. Dr. Kaufman was the first urologist to make a plan detailed to my needs and I finally feel hope towards managing this horrible disease. His staff is also very friendly and accommodating. His medical assistant Is professional and knowledgeable and always makes sure I am smiling before I leave the office. I am recommending him to any person that needs a urologist!

I have been a patient of Dr. Kaufman’s for over 10 years… there is no other Urologist that I would trust with my health. I have had a few procedures performed over the years and his professionalism and caring always comes out… being a Doctor has changed over the years and they are handling more people for less reimbursement sometimes resulting in less patient care… but Dr. Kaufman over the years still remains devoted to his patients and I would trust him totally.

Dr. Kaufman is a good doctor. However his front office called us in for a 9:45 AM appointment and then, when we arrived, said «Oh the appointment is actually 10:15. We just told you that so you could be here to update your information.» So we took a cab to be on time for that? An update of information that took all of 4 minutes? This also impacted the rest of the morning because of COURSE they were running late, and that subsequently impacted us getting to my husband’s next appointment. The last time we were here we also had an extensive wait time. It is profoundly frustrating because, as a practitioner, we have no complaints but the balance of the experience has been aggravating at best.

Dr. Kaufman is extremely considerate of his patients. Happily and quickly emails test results and answers to questions. It is a friendly medical experience for medical issues one would rather not have.

I had a very unpleasant time today at Dr. Kaufmann’s office. I’m a PhD student, and was referred by my primary doctor to Central Park Urology. I called a day before my appointment at 4:00 pm to find out how much I was going to have to pay. The receptionist said «I can’t give you that information, I’m going home now, but if you want that information come 30 minutes before your appointment.» My appointment was scheduled for 12:30 pm. In the referral print out, they state clearly that you must call and ask how much it will be. So I followed the instructions, and as far as I know, the office is open from 9:00 to 5:00pm. Ok, I hanged up the phone and figured: if I don’t need that information, I will get there by my scheduled time. I get there at 12:26PM. I come in and she asks: you are not Sandra, are you? I told you to come in at noon. Sorry lady, my appointment was at 12:30pm, my class ends at noon, and you told me «if you want to know how much you have to pay, come in earlier.» Well, I have a disease called interstitial cystitis and I’m in a lot of pain, so I figured «this doctor seems to be good, I will pay whatever it costs me.» I arrive, on time, and after being very disrespectful she says «sit down.» I wait for ten minutes and she tell me «i’m going to have to reschedule you.» I don’t get it. I’m there on time and she tells me the doctor is too busy for me? I ask for an explanation and things start to get tense. She takes me to an empty room, closes the door and starts asking me in a very disrespectful way, why didn’t I come at noon. I told her that, as I said on the phone, I had class until noon and that is why I as there at my scheduled time, 12:30pm. I get furious and tell her I need to talk to the doctor. She unlocks the door for me, I go back to the waiting room and two people gave me «thumbs up.» Another patient approached me and told me” she is an arrogant b$.&, don’t let her treat you like that.” While I do not think it was necessary to use that language, I understand now why she called her a b$@$-! Doctor walks out and a patient told me: that’s him! Talk to him! I approached him and ask: are you Dr. Kaufmman? and he says: yes, but I am busy now. I tell the woman, in Spanish, that she was wrong and she didn’t have to act like this, and she tells me, in Spanish, to get the fuck out of the office. Yes, just like that. Offensive and arrogant. I cannot believe that they have someone so unprofessional in that front desk. Do not recommend this office at all.

I absolutely adore Dr Kaufman. A long time ago I had recurring bladder infections and my gyno at the time told me I had some crazy disease for which I would have to take a lifetime of pills for. I went to Dr Kaufman and within 2 months i was healed and no disease. He knows what he is talking about and is not trying to perscribe you pills that you don’t know. He is looking to heal the problem quickly and with as little medication as possible. I can’t imagine ever going to another Uro doctor — he is just such a great Doc.

Dr. Kaufman is by far the most positive medical experience I’ve ever had. Would not hesitate to recommend. Exceedingly talented and a fantastic and just plain human bedside manner.

Dr. Kaufman is very professional, caring, and his staff is prompt and helpful. I am happy to recommend Dr. Kaufman.

Recently had first visit (the urologist I had been seeing for years relocated his practice and disconnected with Roosevelt). Very, very pleased: competence obvious and excellent professionalism and manner, with particularly clear respect for patient. He listens. I was taken on-​time (actually, a few minutes early… almost unheard of). I will continue to see him and would (and will) recommend Dr. Kaufman, without qualification.
ps: being able to communicate with him and his office by e mail a very big plus, except that it would be a similarly big plus if he had the access to the Roosevelt system that the physicians at 425 West 59^th Street have.
RBS

Great experience overall. Dr Kaufman is thorough, friendly and was a pleasure to be his patient!

I have seen Dr. K. for over 10years. He is professional, competent, and kind. He follows up quickly with results and always happy to accommodate to issues with insurance, pharmacies and referrals. I would recommend him to anyone. I wish my brothers lived to closer to NYC so he could help them as they age into their 70’s.

The bottom line: he is very professional and caring.
I read some review (maybe on Google) from a patient who said he was unprofessional/​in-​it-​for-​the-​money type, but I absolutely disagree. I was not rushed, condescended to, nor made to feel like an inconvenience the way I tend to feel with doctors. Rather he spoke to me as a friend and addressed all of my concerns completely and in layman’s terms.
I would definitely recommend Dr. Kaufman.

Dr. Kaufman is definitely one of the best doctors I’ve had the pleasure of working with in NYC. I first went to his office after being unsuccessfully treated for a UTI by CityMD and immediately appreciated his calming influence and firm belief that «we will get this resolved.» He is a very thorough and knowledgable doctor who is willing to listen to your symptoms and concerns. However, what I find most incredible about Dr. Kaufman is his dedication and accessibility to his patients. I have emailed him several times on the weekends and even when he was on vacation and received a response within 24 hours. He definitely makes you feel cared for. I cannot recommend him enough.

Dr. Kaufman is an exceptional physician, and one that I trust will continue to work with. He approached my specific situation with sincerity and professionalism I deeply appreciated. I would strongly recommend him to friends.
I also valued his eagerness to follow up with me. For someone with a busy schedule his staff was able to accommodate me. He is easily accessible via e-​mail and quick in his responses. Great experience!

Dr. Kaufman is an exceptional physician, and one that I trust will continue to provide me with excellent care. He approached my specific situation with sincerity, professionalism and a sense of humor I deeply appreciate. Strongly recommended.

Dr Kaufman & his staff are awesome ! They make you feel comfortable and are efficient in there resolve to questions … No one enjoys going to a doctor fact ! Dr kaufman had a professional attitude but when needed was light and made me laugh ! He is a great person and caring ! He responded back and forth to my e/​mails and my concerns. I hope I never see him again but by chance if I have an issue he would be the urologist I would recommend … JW…

Dr David Kaufman of Central Park Urology is a doctor I instinctively trust with prostate and urinary issues I have dealt with for a few years. I have had a couple doctors, and when my symptoms started to flare up, I immediately opted to make an appointment with Dr. Kaufman. Even though my insurance was no longer accepted there (I had switched providers), Dr. Kaufman allowed me to pay cash, because he recognized me as a former patient.
I consider Dr. Kaufman to be old fashioned in all the right ways. He prefers to take patients by referral, which makes it easier for him to place a proper diagnosis, in a climate in which people pick doctors increasingly via social media. Dr. Kaufman explains his diagnosis logically and has a way of guiding you through unpleasant tasks (needles, prostate examination) quickly so you barely notice. He is thorough and discerning, in my opinion. He is also very friendly; his office features pictures of him on camping and hiking expeditions, and he talks about his travels when I ask about them. I am happy to pay more to go to him than go through a doctor referred via my current healthcare plan. Highly recommended physician — and I come from a family of doctors, and I have had 4 – 5 urologists in the past.

I’ve had an excellent experience with Dr Kaufman and with Nancy, his stellar front-​of-​the-​office assistant, and Dana, his assistant in exams.
Dr Kaufman and Nancy have mostly dealt with me when I’ve been upset and in terrible pain. When I first saw him a month ago, Nancy was very kind to me, and she fit me in to the tight schedule. I found Dr Kaufman to be smart and to the point. He’s not warm-​fuzzy, but he’s nonetheless very caring and works hard to make uncomfortable examinations more comfortable. (For instance: I recently left his office thinking, «Huh, catheter – piece of cake.»)
When I had an emergency over the holiday weekend, he was reachable and fit me into the schedule.
I respect his knowledge and experience, and I feel like I have a solid ally in getting me back to normal health. It’s hard and often scary to find the right doctor, particularly a urologist. I did a lot of research on urologists, and I chose Dr Kaufman over the urologist my GYN referred me to. I think I made a wise choice.

I am a patient of Dr. Kaufman’s because of a condition called interstitial cystitis (IC) which, if you haven’t heard of it, don’t feel bad because no one else has either. Lots of doctors haven’t heard of it, in fact. For someone like me, the great news is that Dr. Kaufman has heard of it and he is fantastic at helping you understand what’s going on and working with you to come up with a plan that works for your particular case.
To make a long story short, interstitial cystitis is incredibly painful because it creates a situation where the acids in nearly every food that you eat burn the hell out of your bladder all day, every day. I came to Dr. Kaufman’s office in tears after months of incredible daily pain and after having gone to all sorts of doctors (urologists/​gynecologists included!) who told me I was making my pain up, that I should try pelvic exercises, and who put me on old lady bladder medications. I’d gotten fed up with the process and figured out that I might have IC by doing my own research and found, luckily, that Dr. Kaufman is one of the few IC specialists around and he was right here in NYC.
Dr. Kaufman was incredibly understanding in testing me to make sure I had IC, which I did, and giving me options about how to move forward. He’s easy to talk to, he listens to what I have to say and he understands that this condition sometimes makes me feel really defeated. If you’re looking for a great doctor for lady problems and ESPECIALLY IF YOU HAVE IC, go to Dr. Kaufman — he can help you when you feel like no one else can.
Also, don’t be scared by comments about the receptionist. She’s always been very nice to me. It’s a normal busy doctor’s office in New York and the phone rings a lot, but it’s a perfectly friendly atmosphere and I’ve never had anything but good experiences.

When dealing with your man bits, you want a competent doctor’s opinion and expertise. Dr. Kaufman gets one of my elusive 5 star ratings.
— The office, while small, had a great digital check-​in method and had a nice waterfall against the wall that was a nice touch.
— The receptionist, while a bit harsh with some people (I think it IS a NY thing), was completely lovely with me. I think it helps that I was nice to her to begin with. It’s amazing how that works.
— Dr. Kaufman’s investigation, analysis, and ability to break things down for me was greatly appreciated. To top it all off, he was incredibly friendly.
All in all, a great experience. Thanks!
**UPDATE** **Rating change from 5 stars to 3 stars**
After a billing debacle and some serious attitude from the receptionist, I’ve got to drop this down a few stars. I still stand by Dr. Kaufman’s work, but that lady at the front desk really made my life difficult.