ExpertGYN

Are you claustrophobic? If you answered yes then turn right back around and leave. I can see why people gave this place bad reviews. IT is very tiny!!! I tripped on a chair leaving one of the exam rooms. The boy in the front was very sweet and he was playing some good music.
I actually liked this place because I got lucky and came to a 2pm appointment on a Friday. I waited for 30 mins but this place gets really packed. Depending on what time you get there you may or may not be screwed. I thought it was cute that there was a cloth separating us from the two exam rooms. There’s about 6 or 7 seats to take so I don’t recommend bringing someone with you.
:BATHROOM ALERT:
Very clean. They have condoms in a basket which is cool. The sink is adorable.
The doctor, PA and the Radiologist are wonder and very sweet. I am concerned because a condom wasn’t put on the probe that was inserted. Usually they do this before it is inserted for a pelvic exam. Needless to say it was cleaned with an alcohol wipe but something made me cringe, that why they get 4 stars.
Make sure you get the information to check out the results of your exams online. The other thing that gives them a lost star is that they are a huge HIPPA violation. There isn’t much privacy unless your in a room. The front as soon as you walk in anyone can hear. Anyone can hear you pee as well.
They don’t give you the wifi password. This is and will be my doctor forever. I didn’t need a referral and I have health1st.

I have to say, I was a bit nervous going into this place but needed an emergency appt because I switched insurance providers and my previous doctor doesn’t take my new insurance. Once I walked in, I was checked in immediately, waited ten minutes and was seen moments after I walked into the examine room. I agree the place is small but I could care less because I received great care and there was no fuss! I got exactly what I went in for… a doctor who could help me immediately. I’ll definitely be going back.

I’m really surprised by all the terrible reviews for this place — I just had my second visit here in as many years and it was great. I was seen within 15 min of my appointment, the entire staff was friendly and courteous, it was clean and I did not feel rushed through in any way.
Yes, the place is small, but I’m not sure I see the correlation between space and quality health care. If you need a spa experience to feel comfortable getting a PAP, this is not the place for you, but for a routine checkup this place is great.

Horrible experience. I was forced through several unnecessary tests so they can make as much money off of me as possible. Further, they then tried to extort me to release my results to me. I am disgusted by this scam of a facility.

Came here because I couldn’t get an appointment with my usual Doctor. Big mistake! Appointment via ZocDoc was for 11:30am, waited and waited, was finally seen at 12:45pm. They really shouldn’t schedule them in 15 minute blocks, because then it all gets backed up and patients are left waiting for too long.

I needed to refill my prescription. I was able to get a six month refill here without an exam, but even after making an appointment, I had to wait at least 90 minutes past my appointment time. This is a walk-​in clinic with very high turnover. It is not a place to go for long term care with a physician who knows you.

Literally ZERO STARS.
This is a mill. The more people they can see in a day the better. They are worried about quantity not the quality of care. BThey take walkins and appointments but treat them the same. In other words don’t waste your time making an appointment you’ll be waiting an hour or two no matter what.
The staff: SUPER RUDE
When asked if I’d be seen at my appointment time the women screwed up her face and said any doctors office you won’t be seen on time take a seat. She proceeded to put people in front of me…
Tiny place… One or 2 «doctors» (majority of the time you’ll just be seeing an NP or a PA)
They take blood publicly in a corner of the waiting room… Where they also process the urine samples…

Ok of course I’m here because of an emergency female issue. I called my personal GYN first but she was out and the receptionist recommended this place. WRONG MOVE! The wait wasn’t that long but the space is pretty cramped. Also, they’re either not fully equipped and/​or experienced because after swabbing me, they didn’t utilize a microscope to view anything. Maybe that’s not their thing but anywho I could’ve waited til next week to see my primary gyn. Then Jamie, the PA told me it’ll take 2 wks for the results. Personally I think they’re an insurance trap so if you don’t the bomb a insurance, don’t waste your time. In pretty sure I’m going to get a large bill. Oh and another thing, I’m trying to pay my copay and the chick is telling me I don’t have one. Honey, it’s not my regular yrly visit, so a copay is imminent. ??? I won’t be returning!!!

After waiting for an hour in a cramped waiting room with just enough seats for each of the other patients I wasn’t even seen by the doctor. Clearly they overbook appointments and have zero regard for the patient it’s a total factory. Given that this was my first time I would’ve expected to be seen by a dr or at least notified that only only the PA does the Pap. After the quick 5 minute exam I was then shuffled to the hall to wait another 10 minutes for my blood work. This was done IN THE HALLWAY by a woman who didn’t say a word to me. Not even a hello. The only positive part of the experience was the friendly PA who also apologized for the wait.

This place apparently over-​book, so waiting time is always ridiculously long (I’d waited for more than 2hours one time).
Dr. Gupta is a good doctor, but it’s very hard to book with her (There are 2 or 3 more doctors besides Dr. Gupta). I used to be there to see Dr. Miller, but she always took offs in the last minutes so it was very hard for me to see her for followups. So I was super frustrated when I had to explain same things every time I see other doctors for the followups.
I will never go back because I don’t have time to be wasted anymore.

I wish I could give this clinic less that one star. Stay away from this place. It is horrible and VERY unprofessional and not trustworthy. Their price list is total scam– you’ll get a bill for 4 – 5 times more than what’s listed, and they will conveniently ignore your insurance.
I came in for my annual check-​up, I signed up for an appointment through ZocDoc to be seen by doctor Gupta, and was seen by a patient assistant Jamie instead. She just basically took cells for PAP test. Didn’t even touch me: no pelvic exam of any sorts, didn’t even glance at me cervix even though I told her I had a problem there– very unprofessional. I agreed to do STD testing just for good measure– those things are generally covered by insurance, and they have appointment, PAP+STD testing listed for $ 350 on the website, so I figured, even if something is not covered, it won’t be any crazy number. Was I wrong…
The nurse took blood for tests right in the filthy corridor, where EVERYBODY was walking and watching, and she did not even wear gloves. She poked my vein, blood was dripping all over the place, literally, and I got a huge bruise that didn’t go away for 2 weeks. But turned out this wasn’t even the worst part. A month later I got a bill from the lab for $ 1,300!!! And it said that the patient could not be identified as insured! I suspect I’ll be getting another bill for doctor’s appointment too. For another few hundred dollars?
They couldn’t be more unprofessional even if they tried. Screwed up on every level– from receptionist, to the nurse and PA. Now I have to deal with all this mess, and I’m not even sure that my check-​up was thorough enough, and wonder where else they screwed up. For $ 1,300+.
I feel like good reviews on this clinic are either fake or people don’t know what a good doctor does during a check-​up. Horrible. Just horrible. Never use them. And the person in charge of this clinic, you might want to be more selective when it comes to people you hire, because not a single one of them I encountered did their job properly. You might not care about your patients, but your reputation must be worth something, and with all those one star reviews you are not going to be in business very long.
Update:
After wasting a lot of my time on the phone with the clinic, the lab, insurance company, I still have a balance of almost $ 500 to pay! I see that the claim the clinic sent to my insurance company is $ 495 (for that PA, who didn’t even look at me and the nurse without gloves, who doesn’t know how take blood). Total claims from the clinic and the lab are $ 1,740 for what should be $ 350. Seriously, never go there, as they will screw you, and you won’t even get proper care.

Waste of time! Don’t go unless it’s an emergency… and even if it is… be prepared to wait. I didn’t realize there was a Unilocal page for this or I would have checked before.
I booked a 6:20pm appointment on ZocDoc. I got there at 6:15pm. At 6:40pm I asked how much longer. The receptionist said she didn’t know and had no idea. I had to keep probing her for an estimate and asked how many people were ahead of me. There were three! I told them to forget it and walked out. What’s the point of having appointments?
Also the office seems so disorganized. Didn’t seem professional at all. It basically was like someone decided to open a medical office in their apartment as a side gig.

This has been the WORSE experience you can imagine. I was given wrong results, and they did not even do the correct lab exams that had to be done. I do not like giving bad reviews, but this office has to treat patients more as people and not as a number. They clearly are not putting their head and heart in the patients!
Updating that this office had the audacity to send me a bill. They got a pregnancy exam WRONG, which I then had to check (in 2 minutes) at home and get the correct answer. They also did exams that were not useful (I confirmed with my current OB).
I am honestly considering about reporting this clinic. Do not go!

This place is AWFUL! I’m not one to judge appearances, but the nurse practitioner was actually slovenly. She leaned against the wall, chewed gum, and wore dirty-​looking clothes all the while listlessly observed me trying to tell her a very big issue I’m having with my health. The doctor seemed better, but after I left, I realized that she really answered NONE of my questions, made me feel like I was being a crazy, and also didn’t even refill my perscriptions. And oh, did I mention that though this was my annual, they charged me??? I was too dumb/​intimidated to realize it at the time.
Then, the nurse sat me down for bloodtests in front of a box of old used syringes and hoses (gross). Ignores me for a full fifteen minutes while she helps the receptionist find a file and generally as no bedside manner whatsover.
Cut to weeks later, I have to call for my test results. They can’t find the one that really worries me, then the receptionist is like, «No, you’re fine.»
Well, here I am a month later and NOT FINE. Who reviews these people on ZocDoc? Who gives these people diplomas?
AVOID AVOID AVOID FOR YOUR OWN HEALTH AND SANITY AVOID

Horrible experience would be an understatement. I came here about 3 months ago and had a miserable start with checking in. I was dealing with a very rude receptionist who introduced herself as Jasel. she was on her phone the whole time avoiding the fact that i didnt even have a chair to sit down since the office is so TINY and only fits 4 chairs in the waiting area. While waiting I was forced to listen to the so called «manager» disclose private patient info over the phone in the next room. She had 0 respect for patient privacy. After an hour of waiting I requested the ignorant receptionist to get the manager to speak to me. This women by the name of Bp came out didnt bother saying hello and decided to sit down and try to convince me to wait longer while advertizing the package deals they offer for NON insurance covered patients like myself, i told her i wasnt in the position to accept the offer but she sat there insisting i consider it. Finally got called in by an assistant to who seemed annoyed and irritated by her job. TALK ABOUT AN UNPLEASENT GYN VISITI Just recently forced to come back due to an emergency yet i was still treated poorly and unprofessionaly. STAY AWAY FROM THIS NIGHTMARE! THE MAIN DR IN CHARGE ALSO HAS A PRACTICE IN QUEENS WHICH MIGHT BE EVEN WORSE SINCE ITS FILTHY AND SMELLY

I also made an appointment on here through ZocDoc. I wasn’t seen by the doctor that I intended to see, but the Physicians Assistant did a great job!
I was overall very happy with the care that I received. The PA was extremely accommodating, knowledgeable and really took the time to answer my many questions. They had everything you could possibly need in a gynecologists office including an ultrasound machine. All of the staff were very friendly.
Honestly I wish I would have known about this place sooner, I would just have walked in. The only downside is the office itself. As another user commented, this place is super small! The exam room itself is literally the size of a small closet lol! New York City is super expensive and I get people have to maximize their space but seriously I started to feel claustrophobic. It literally only fit the table and a super small space on the side to walk. It definitely was a funny conversation starter with my close friends the next week. Only in NYC!

Made an appointment with one of the doctors here via ZocDoc. Had no clue this was a «walk-​in clinic» of sorts (not just a regular ObGyn seeing patients). Well, the doctor I made an appointment with wasn’t the doctor who turned up for my appointment. And I wasn’t even told when I arrived for my appointment. All of a sudden a different doctor just shows up with no explanation? My appointment was supposed to be with Dr. Miller but I never saw her for even a second the entire time I was there… Not even walking around the practice/​waiting room/​etc.
On top of that, this clinic appears to be a converted private residence. As far as I can tell, it seems like an apartment in a high-​rise apartment complex, and the exam room is so tiny it feels like it must be a converted closet.
Oh, and now I have a bill for roughly $ 200 because they did extra scans (definitely wouldn’t have done it if I’d known the cost considering I’d only had one semi-​weird light cycle) during my appointment that my insurance apparently didn’t fully cover — wasn’t told I was being charged extra for this at the time. On their website this is listed for nearly $ 50 less than what I was charged — for just the portion my insurance didn’t cover (not even counting the insurance’s share)?
This place may seem convenient but overall I found the location and the bait-​and-​switch on the doctors very unprofessional, and it’s not worth the hassle nor the medical bills that have resulted from the trip there.

I usually wait several weeks for an appointment with my Gyn. Besides, I also end up taking a day off from work or leaving early. ExpertGYN was so convenient; I went during lunch! Loved the ambiance and the staff was super friendly. They made an experience i never look forward to into a very relaxed and comfortable one. What a great idea! I have told several of my friends and they plan to go for contraception needs and their regular check up. Hours are great and convenient to all. Try it, I know you won’t be disappointed.