Express

They have a great variety of colors and style combinations. I frequent the Men’s section often. The selection in the Men department seem to very stylish.
The customer service is excellent and very courteous. They help you find things and color combos you are looking for.
Not the quality of the cloths do not match the cost. Express is very expensive. The trick is to find the deals and sales.
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Express has been one of my favorite brands for a while, and every time I walk into one of their locations, I always find what I am looking for without hassle. Today I walked into this specific location at Times Square, and I just have to say it’s by far the worst experience I’ve encountered. The associates really need to review/​rethink the concept of «customer service». As a retail associate myself, I understand the urgency to assist customers with a satisfying and easy time shopping, but the associates at this location constantly re-​approach customers as if everyone is walking around to steal. Associate «A» politely asked me if I needed any help, I kindly declined and said, «I’m just browsing». Shortly later, within the same 5 minutes, I was re-​approached by the same associate, insisting that she help me. During this time I was already feeling annoyed, but continued my way to the fitting room with the pieces that I wanted to try on. After trying on, I came out with the articles of clothing that I did not want, and even hung them back on the hangers for them. Associate «B» then approached me in a tone that suggested that she see which pieces I have decided to purchase. Needless to say, they made me very uncomfortable to shop on my own. I work around the area. Hence why I shopped here, today. NEVER AGAIN. I would rather shop online than to encounter this «customer servicing» again.

My wife bought two jeans from here. After wearing it, wherever she leaned in the house, it left stains on the wall. Wondering about the quality of the jeans.

Dissapointed with the extremely misleading wording of their «buy one, get one» sales. Won’t be going back to an express any time soon.

This place is huge! And I am very impressed they are open til 1am! I was on vacay to NYC from Los Angeles, and being a woman I couldn’t resist a sale so I decided to stroll on in for their last day of their Labor Day sale. I bought 2 pairs of jeans in washes they don’t have in LA. I didn’t bother trying them on since I know my size, so I paid and left.
The next day, i decided I needed to exchange them for a smaller size (yay!) and when I went in, I couldn’t find the exact color. Or at least I thought I didn’t. Instead, the most helpful, sweet saleswoman helped me out and made me realize that it’s not the sku number but I needed to match the style and color number (durrr), which they did! So relieved that I got the same wash and style! Thanks express!

This is by far the best and biggest Express store I’ve been to. It’s three floors and huge! It opened today and I headed in to it on my way home from work. There are two levels of women’s clothing and three levels altogether. The sales associates were extremely friendly and my favorite part was that there was lot’s of space! Lot’s of space does equal more selection. I could definitely see myself spending a lot of time in here.
The only con I could think of with this store is that there were no markdowns. I think it must because this store just opened. I’m sure there will be marked down items after some time.