Pret A Manger

LOVE LOVE LOVE !
Environment is fast and clean.
Food is fresh and taste good and simple.
Coffee I love it ! Fresh all the time cause they sold out fast.
Customer service super good & always with smiles. :)
There was one time, the customer could not find her wallet.
Without a word the manager offer her coffee and sandwich for free.
This have solve the long lines waiting.
Also because I keep coming there they sometimes offer free coffee or free cup cakes.
Nice place to chat, read or have a lunch at.

Great, healthy food. A little pricey but a great place to grab a snack on the go.

Me and my husband were in city early morning for some work and while walking past by this place my husband mentioned that they had good breakfast and within next 5 minutes we were inside the store grabbing our hot breakfast wrap and avocado chicken sandwich. Didnt have to wait in line to put our order and then wait. We just grabbed our breakfast went to the counter to pay.
For some reason they don’t have napkins accessible to the customers where they put sugar/​straws etc. When I was looking for napkins the staff asked me what I was looking for and told me I can ask some at the counter. It was very helpful — I didnt even have to go and ask anyone… they just saw I needed something and thus were ready to help.

I used to have a love affair with my Pret a Manger at 50^th and 8^th — I’d tie my dogs up outside, grab an organic coffee, often a free cup, and once they even gave me a free lobster salad! Always friendly customer service and a delight to patronize.
I’ve been going to the Penn Station Pret on my commute, and I am very disappointed after my visit this morning. When I would take my own cup to the 8^th Ave location, they would charge me for a small, even though it was a large, and I assumed this was my «personal cup discount.» This morning, I was told by the employee at Penn that not only do they NOT give a personal cup discount, they don’t like us using our own cups as customers.
Either she was misinformed or this is actually a Pret a Manger policy. If the former, this location needs to get it together. If the latter, the whole company needs to get it together. Saving paper cups that are going straight to a land-​fill should be encouraged amongst customers. I can’t imagine why Pret isn’t doing this (if the employee was correct) and if that’s the case, their stock is falling in my book.

To the girl working here 6.45 am on Tuesday Sept 15 — you are the best. I was running late for an Amtrak train, and in desperate need of caffeine. She was completely sweet and got me out of there, with a soy cappuccino, in literally one minute. Thank you!

I’ll keep this short. There’s not much to say about yet another Pret a Manger in the city. This one is adequate, which is all I can say of a lot of these 7^th ave lunch places. I’ll pro/​con it up to make things easy.
Pros:
+Food is relatively healthy
+You’ve got a decent selection of sandwiches, salads and «power bowl» type options — not many vegetarian options but I can vouch for the falafel salad — surprisingly good (I wasn’t expecting much). Though I did not look for a bird feather in mine, so I might’ve just had some animal protein in my veg salad after all. They eat pigeon in some countries, right?
+Friendly staff
+Calories, grams saturated fat and grams sugar are posted next to the description of each item — good for sticking to healthy diet (though relative calorie counts do not necessarily equal health, just so y’all know)
Cons:
–Overpriced for the what you’re getting. That’s my biggest gripe with Pret. The salad packages are deceivingly big. In reality, you’re really not getting much bang for your buck. I thought I was saving by getting a pre-​packaged salad here instead of making my own at Fresh & Co across the street, but these salads are simply not worth 10 bucks.
–While the ingredients are purported to be fresh, I’ve steered clean of the chicken avocado salad on several occasions after spying a few avocados that were more brown than green
–This might be nitpicky, but some of the salad container tops aren’t secured. Oh wait, mid-​review revelation. MAYBE THAT’S WHY THE INGREDIENTS DON’T LOOK SO FRESH? In any case, that just seems unsanitary to me. 7^th ave in Midtown is not a clean place… so I prefer my food toxin-​free to make up for the air I’m breathing in constantly
All in all, adequate.

I’ve been a customer for 5 years.
At least ¾ times a day.
Well, today one of the employees here, a guy called Erik,
wanted to charge me for a salad dressing although I was buyng a small chicken salad (which is supposed to come with a dressing).
I explained that nothing like that hasn’t ever happened in 5 years, and he said: «well, if those kids never charge you for that it’s their problem, not mine.»
We were all speechless.
Well manners please

This chain is usually fresh and efficient on weekdays, but there is slower turnover on weekends, and the products sometimes sit for many hours on the shelf. Advise going during weekday lunch for best freshness and skipping other times.

This is a great, healthy place to pick up a quick meal from. I love the selection of healthy snacks and meals on offer and the staff is super friendly. I always try to stop by this location when I’m in the area.

Can someone call the new Pret in Penn Station by the LIRR and explain to them your other stores have olive oil and it’s kept at the counter? When I asked, the employee I spoke to there looked very unsure of himself in expression, while assuring me that there was no olive oil, in words. Please get some olive oil over to Penn Station, and let all the employees know where it is, and that it comes with salad. Thanks!

First time coming here and it will be the last. Picked up a sandwich and salad for work and got sick from eating it.

They don’t have many vegan choices… Recently I’ve noticed that my go to sammy there is decaying in quality and the portions are off, pretty much just bread… Where is the avo, where is the arugula??? 10 bucks a baguette with air on it. I feel duped.

This is my go to sandwich place anytime. My favorites include the tomato brie baguette and the falafel wrap. I love the maple cake and fudge brownies and binge on them even more, if I weren’t so concern about ill-​fitting clothes. The brownies used ti come in half sizes. I miss that!

I fell in love with Pret when I was in London a few years back. Not so much now.
The place is a clean, bright, well organized space with a modern, cheerful décor. The prices are «moderate» but what are you getting? A thin, cold sandwich and a drink? There are heartier options. This makes pricing not so moderate, but it is a comfortable refueling spot.**
I’m a foodie, but I’ll eat almost anything. But I must tell Unilocalers that the egg salad here is just plain vile and downright medicinal. The bread, too. The problem is company-​wide, not just this store. I’ve had a few sandwiches here, tuna, salmon, chicken salad and egg salad and I find them all vile with a certain strong chemical aftertaste.
Really lovely and friendly help, (some are very nice looking). Clean organized, bright space!
**I went in the other day just to chill a bit and I think it was more hot and humid inside than outside. MISERY alert!

Great healthy sandwiches, I like the fact they use whole grain and the ingredients are always fresh!

Great place to grab a sandwich, wrap, or salad (all of which are pre-​made but good) on the way to Penn Station.

They seemed to add more vegetarian options since I last been here. I have a weakness for baguette bread. but its a nicer one in the area, a bit more spacious and better seating. I’d probably agree with saying the price point is probably a couple dollars for what you get though.

Pret A Manger is undoubtedly overpriced for what it is, but the refrigerated sandwiches are not bad at all, and you have your calorie counts posted if you’re concerned about health. It’s clean and warm and safe, but essentially it’s a prettier version of Au Bön Pain. As chains go, it’s a reliable one.
Tip: There’s free WiFi for customers (you can catch it from the Indian place down the street, too, once you’re «IN»:).

I was having a falafel salad for lunch and found a BIRD’S FEATHER mixed right in with the lettuce. SO DISGUSTING! I will never go to another Pret-​A-​Manger in my life!

I have to give Pret 5 stars. Clearly I love it there because I go at least twice a week and I never get tired of it. That’s saying something, isn’t it?
What I love about Pret is the innovativeness of the sandwiches. Note: if you don’t like cilantro, you better watch out at Pret because they loooove it (as do I! so I’m in luck). Most sandwiches have some sort of quite flavorful dressing on them, which I think sets them apart from your regular turkey club with mustard and mayo.
There are two styles of cold sandwiches: the ones on sandwich bread and the ones on baguettes. I go for the baguette when I’m extra hungry. The ones on sandwich bread are a little skimpy, but they are good if you have something else to snack on that afternoon and don’t want to overdo it in the bread department that day. They even offer half sandwiches, which are not that cheap, but which are ideal if you just need a little something, not a whole lunch. I think the idea is to pair one of those halfsies with a soup or to eat just the halfsie if you are a stick-​thin model, but I am not prone to either of those options.
There are also wraps and now they have hot «toasties» as well. The wraps are typically the lowest calorie option (each sandwich is marked with the calorie content) and the toasties are the highest, but naturally, the toasties are really frickin’ yummy.
My one and only beef with Pret is the drinks. They recently added iced tea to their repertoire, which is excellent, except in their usual fashion of doing things a bit differently, the black tea they offer has rooibos in it. Some of us find rooibos to be nasty, so that’s a bummer. But the iced green tea is good. The soda selection is very minimal.
Oh, one more thing. They now offer steel-​cut oatmeal for breakfast, which is obviously the best kind of oatmeal and nearly impossible to screw up, so I assume that is a plus, but I have never tried theirs.
One MORE thing. I read an article recently about how their corporate culture is to really push their employees to be super duper nice. And it really shows. You will never EVER encounter a surly Pret worker. There are always numerous cashiers and they are speedy so you never have to wait to pay. I love the way they joke around with each other and the customers. Today, one lady called out, «down here! Come to the VIP line! Step right up! The VIP line is open!» That made me smile. It’s the little things, ya know? She might have been having a totally crap day, but she brightened mine just a little bit and that makes paying $ 7 for a sandwich that didn’t really fill me up totally worth it.