Rainbow Cleaning Service

I needed cleaning as soon as possible, and they came the next day! Very pleasant person, on time, and did a good job. What more could you want!

Yikes, I wish I could rate this business in their merit but unfortunately they completely stood my roommate and I up for our move out clean. Most frustrating because we went out of our way to be here at 8 am for our 8 – 9 am window (we’ve both moved out, we literally slept on our floors) and as I write this no one has shown up. I’ve reached out via email, online chat, and voice mail. No answer or response and it’s after 9:30.

We had to move out of our apartment and needed a cleaning company to do a deep clean. I called last minute and they accommodated me right away. The apartment was a wreck and these women worked so hard. They went above and beyond and walking in when they had finished was like taking a deep breath. It was spotless. They are wonderful and we will be returning for ALL of our cleaning needs.

I used Rainbow for the first time last week and it was truly a great experience. I have used other services previously many to my dissatisfaction. They arrived a few minutes before the scheduled appointment time they were polite and got right to it. I paid for a 4 hour service so 2 people came for 2 hours but they said they would need an additional hour which I was a little skeptical about. But let me say it was well worth the money. The cleaned everything places I didn’t think they would get to like the oven and the refrigerator. All in all I found my new cleaning service. Top notch, highly satisfied I would highly recommend them.

Absolutely the BEST cleaning company!
I have a little son, so for me is very important to keep my house clean. I tryed «famous» services like «Handy» and become very disappointment with quality of cleaning.
But Rainbow Cleaning was so easy to schedule online. They remind you about scheduled cleaning.
Cleaning lady Galina was amazing. The job done perfect. It was so perfect that I have hired Rainbow Cleaning to clean my apartment weekly. Their rates are very reasonable and the quality of their work just the BEST
I highly recommend Rainbow Cleaning Services!
I am a very satistied customer.

As a busy Photographer who travels and work around never can make time and dedicate to clean, some times, my messy apartment. Was never trusting any one to do so for me as I store lots of equipment which is not cheep but obviously shelfs covers with dust after a while. When fIrst time I try the service was literally following the person and watching how it works, of course need to tell how to handle shelfs with equipment but it was good experience overall from first time. I was asked to leave review after first cleaning service was done, but I already had 4 cleaning services done for past two month and now can objectively rate the Service!
The work always was done in time, as well as the cleaning person was never late. I take Regular cleaning and last time hit the option to do laundry, probably now im too busy or lazy to even do laundry, shame on me, but if someone can do it for me why should I spend time for it)
Any way, I like the service overall, had no problem no issues so far! Thanks for well done job keep growing!

I had a great experience with Rainbow! We had a deep cleaning done and are really pleased with the results. The two girls were prompt, through and efficient. The apt felt so clean and fresh when they were finished. I highly recommend.

Amazing Service! Collins always does a fantastic job! He started cleaning my apartment and brought his to my office space because he is so great. Always on time. We schedule appointments via text which makes it easy and he is always quick to reply and work around my schedule. A very hard worker. Great service!

Rainbow Cleaners was flexible, prompt, and did an excellent job at cleaning our filthy apartment that previous tenants had left in terrible condition. They are great!

Started off with this company via Livingsocial. Their customer service is great! I got multiple reminder (text and email) regarding my appointments. My cleaner (Nataylia) came online for a Saturday morning service. After three hours of cleaning, she transformed my apartment from messy to super clean. I ended up texting the owner to find out more about the pricing for monthly cleaning and their offered me a discounted rate.
I have been using this company since the beginning of June and I have been receiving great service from them. Plan to continue with them for long term cleaning services.

So far really impressed. I’ve used Rainbow for 2 deep cleans as well as a regular clean. The cleaners were very thorough and didn’t need to be told what to do. (I tried Handy a few times — superb website but awful experience several times — people not showing up or showing 30mns late and cleaning very superficially).
Rainbow’s customer service is also very good and you can manage everything online.
Keep it up!

Almost immediately after I posted my first review/​emailed Rainbow about my dissatisfaction, I got a call from Andrew in their customer service department. He was extremely apologetic and offered to send out a different cleaner at my earliest convenience, free of charge. I rescheduled for two weeks out, and on the date of the new appointment, Galena showed up promptly and with a pleasant attitude. I left for work shortly after she arrived, and I was extremely pleased when I arrived home that evening.
The bed was made up perfectly, surfaces were dust-​free and polished, the bathroom and kitchen were as clean as I’ve seen them. I highly recommend requesting Galena if you make a booking with Rainbow, she knows what she’s doing.
Overall, I was impressed with the customer service and response I received from Rainbow after a disappointing start. I’d certainly give them another try in the future to see if this improved service continues.

The cleaner was good at her job, and friendly, but my concern is more on the management end.
I’ll tell you my exact experience. I bought this on LivingSocial and called to schedule an appointment. It seems to be just a guy and a cell phone so you may have to leave a voicemail to actually schedule something. I was told it would be a week til someone could come — whatever, not the end of the world. I asked for a email confirmation which did not come, and left an unreturned voicemail the afternoon prior checking to see if anyone was actually coming.
She did actually show up promptly but if I didn’t have all the supplies already, I really don’t know what she would have done. The coupon says it comes with supplies, but I doubt she had any paper towels with her in her bag. I didn’t ask her, but I saw no sign she had any actual cleaning supplies at all. No communication between the owner and the customer regarding what actually comes with the price in terms of ‘supplies.’ If I did not have supplies I would have been in the uncomfortable situation of telling her I did not need her services, which I really don’t want to do.
The cleaning itself I had no issues with. Seemed fine.
Long story short: I understand that they are a small business and can’t have a million guys available to answer phone — totally understandable. But they need better communication with customers regarding what is provided and expected. I noticed that when you call the phone number and they can’t answer right away they have an automated text saying something like ‘Sorry we can’t answer right now.’ Why not have them send a confirmation via text? Or give you the slightest idea of what to expect?
But long story short: good value for the price on the LivingSocial deal, but poor communication.

Moving Out cleaning is one of the worst things to do especially if it means getting your full deposit back before actually moving out from an apartment. I called and ordered the cleaning service online and half an hour later they called me back to confirm all the details. I thought that the online booking calculator was amazing! The cleaning ladies arrived on time in the morning with their own cleaning supplies, we only provided them with a vacuum cleaner. I made a list of special things, such as cleaning the laundry area, door knobs (because of children) etc. After 4 hours of cleaning, the maids kindly asked me to check everything. I was surprised how our home looked brand new and our bathroom spotless. An expert job was done which also guaranteed my landlord’s full deposit back. I regularly schedule cleaning with Rainbow Cleaning Service for our new apartment in SoHo and I am completely satisfied!

I was happy that the service was so good because the last deal I got off Livingsocial never showed up so I was skeptical… But Erica showed up on time and did a great job!
I got a deep cleaning and she did a wonderful job on the inside of my oven and every where else of course. I will be using this service again in the future and have already referred it to a few friends!

I haven’t used many cleaning services in NYC as I’ve been worried about a bad experience and preferring to use a personal recommendation from friends. But I tried Rainbow, partly b/​c of the reviews and partly b/​c of the amazon voucher.
All went very well. Natalia was great, on time and did a very good job from what i can tell so far. I will be using her and Rainbow regularly!

Every time any of the cleaners have come to the house, I was very impressed with the attention to detail given. There were many times where I needed a cleaner last minute and Andriy (*the owner) obliged and was very happy to do so. I will most definitely be using Rainbow Cleaning Service for future house cleanings.

We only used the service once, but it was a very pleasant experience. Everything from the communication and scheduling to the cleaning service itself was top notch!
And the rates are super!
We’ll definitely be using Rainbow again next time we need a deep, thorough scrub down!

I have tried several cleaning services for an apartment that I rent out regularly. The previous cleaning services left allot to be desired. I had issues with reliability, professionalism, and quality of the cleaning. Rainbow is the first cleaning service that I decided to stick with.
They are really good at communicating via email or telephone at any hour. Every time I call I speak to the same person (Andrew) and he always tries to accommodate my needs, including evening cleanings, sending maids that I ask for, and sometimes when I am out of town I leave the key with Rainbow and they let themselves in and do an equally good job even when I am not around to inspect.
The cleaning staff is very friendly and does a great job in my studio. They always arrive on time, and they all speak english well. They follow instructions well, including folding towels, doing laundry, and leaving the place spotless.
I would definitely recommend them for their professionalism, and reliably great cleaning.

So here’s the deal: I have a tiny apartment, but while I do my best to keep it clean with Swiffer wipes, mopping and general tub scrubbing, every once in awhile I need a professional to help me out. Not only is service quick and easy to book– with an owner that is personable and obliging– but the girls who came were friendly and attentive, asking me about some problem areas, certain places they should focus more attention on, as a general customer preference. I appreciated that communication, rather than them coming in and doing whatever the hell they wanted without getting the client’s opinion. At the end of the day, our opinions matter, in terms of business.
They did a hearty floor scrubbing, because whatever kind of flooring I have, it seems to attract and hold on to dirt, no matter what I do. It looked way better than ever, and I don’t feel gross walking barefoot on my own floor anymore! The tubs, sinks, and toilet were shiny in my bathroom, which always makes me feel good, becoming clean in an already clean space.
lastly, big thing for me is being on time, and they were not only on time, but a tad early, which was a pleasant surprise for sure. And for those who work the standard 9 to 5, they do evening appointments which is a big help. Emails are prompt, they are open daily, and rates are extremely reasonable.
Overall a good experience. Will come back when I need another hearty cleaning. :)