SLT

the workout is good, but Brooklyn Bodyburn is better for megaformer and SLT isnt THAT much better than other NYC workouts. The poopy customer service outweighs any benefits of the workout itself. If I’m paying this much I should be receiving top notch customer service — not this elitist bull****. Other studios in this price range respond to emails right away, have showers, have nice front desk people, are accommodating, and give a **** about their customers. SLT treats people like cash cows and it’s just not worth it. There are better places (Brooklyn Bodyburn is harder and the instructors actually give corrections). Don’t support this obnoxious way of acting.

By far the most rewarding workout. Certain instructor specializes in different parts of the body. Every time I go, it feels as if I have ran miles when I have only been in the class for 50 minutes. Within 3 – 5 sessions, I can see results!!!

I have never had a bad experience at SLT. The classes target muscles you don’t think are possible to hit. Emily, Francesca, Cecily and Melanie are the best.

After much interest in trying out the megaformer, I decided to give an Intro to SLT class a try. If this is your first megaformer class, Amanda Rey’s class on Saturday afternoon is the class to start with. She is a master instructor at SLT and it shows! She said the class was a pretty standard SLT intro class and it was tough– but I loved it. They only odd part was she said that the check in desk person was taping the class (we were far too busy to notice) but I kind of always wondered why she was taping the class… Any way– a very highly recommended class if you are new to the megaformer and Amanda was a true inspiration! I’ll be back.

My sister is all about SLT and so I had to go and see for myself what all the hype is about. I easily created an online account and signed up for the $ 20 first timer class. (Minus one star for regular prices.)
The studio is located on the 10^th floor. As soon as the elevator doors open you are face to face with a single row of megaformers, a mirrored wall, pop music, and an instructor who is motivated and ready to kick your butt. If it’s your first time, I recommend arriving early not only to check in and get oriented to the studio, but if there’s a class in progress you can get a little preview of what you’re going to experience for the next 50 minutes.
… what you will experience is pilates on crack! If you’ve done pilates or a barre class some moves will be familiar. Where all the magic happens is in the slow, yet calorie-​burning, heart pumping, repetitive moves, and quick transitions that are designed to «Strengthen Lengthen and Tone». Although it wasn’t as intense as, let’s say Crossfit (which I have done before), SLT is still very challenging. With the help of resistance bands and springs, for 50 minutes your body will use your core (Instructor: «use your core!» Me (in my mind): «I have no core!») and muscles that you may not know even existed. Days after the class, I was feeling the pain all over. Hurt so good/​no pain no gain! Even sneezing hurt my ab muscles. I must admit, I’ve fallen off the workout carriage (see what I did there?), but SLT re-​ignited the fitness bug in my body. I wanted more and so have found a studio close to my home where I can continue to exercise using the megaformer. If your goal is to lose weight in addition to getting toned up, do SLT in addition to some form of cardio.
Thanks to Mark, the instructor, and my sister for inspiring me to get back on the workout carriage and getting me through my first megaformer class!

Great workout! I’ve been to a bunch of the NYC locations and always leave feeling very good. Sunina is my favorite from the 67^th st studio.

I took my fist class yesterday. I followed Jay over from Barry’s because his playlists are just so damn good… And I like his encouraging with a streak of snark motivation style.
Yes, it’s expensive… But classes are small with lots of personal attention and corrections. So as far as personal training goes it’s really cheap.
Their customer service pretty much consists of «go online». I agree with other pósters about the attitude at the desk. It’s unnecessary… but they have lots of gum so it softens the blow.
I’ve noticed their cancellation policy being the major complaint of all the one star postings. I work on a freelance client to client basis so understand how much it sucks to have income dissolve at the last minute. So while their policies are strict, they’re also clearly outlined on their website and in my opinion very fair.
It’s a great workout that makes me only want to feed my body good things to build more muscle, and pushes me to exhaustion. I leave feeling solid and calm.
Major complaint: no showers.

The greatest workout. Love the intensity, sweat and tears that this class gives!
My favorite instructors: Marie Martino and Rebecca Hajek

Unfortunately due to train delays, I missed the 9:30am at the 57^th Street Location. I tried this location and although wound up having to wait until the 11:30am class, they were super accommodating trying to get me in for the earlier 10:30, but also allowing me to run to the store and not have to carry my things while waiting. As a result, I still got my class and know I will be sore tomorrow
Space is a bit tight, but the great instructor made up for it.

I haven’t even tried their classes yet, but I’ve already experienced their customer service.
My friend gave me a gift certificate to try one of their classes, so I set one up for an early morning class. I accidentally missed it (which happens). Later that evening I emailed the SLT customer service reps and asked if I could please change it to another date. Their answer was that I COULD have dropped in to take another class that day if it was open but it’s too late… Wait, can you give someone a chance to even take your classes?!! These are group classes at $ 40/​person!!! It’s not personal training!!! You will still make plenty of money if you let one space be filled the next day that anyways wouldn’t have been filled!!! What is seriously the harm???
Anywhere that cares about their clients would let this pass, especially for someone’s first class. Based on the other reviews here, it looks like SLT only cares about squeezing the last dime out of loyal customers. In this case, potential new customers. Fail.

An amazing workout– my favorite in Nyc. BUT the management here is terrible– they couldn’t be snottier. They don’t respect their clients or care about their needs. But the teachers and the front desk people are great for the most part, and you’re going for the workout. Just be prepared to shell out big $$$$!

I have been a loyal client for the past 3 years and go every week as long as I am not traveling. I always receive an email 24 hours before a class so that I have an opportunity to cancel without being charged.
For the first time ever, I did not receive the email and was consequently charged. When I called to see if they would extend a courtesy for me, they looked into my account, verified the email was never sent, and was told they would refund me. Minutes later, I was sent an email denying the refund because the email is merely sent as a «courtesy» and since I was the one who signed up for the class (I sign up every 15^th of the month for the following month’s classes), they would not refund me. I replied asking them to reconsider since I have only ever missed one class ever in the 3 years I have been attending and sign up is one month prior. I received no response. I asked again in person while attending a class, and received the same answer.
I absolutely love the classes/​instructors and go religiously. I have been to every SLT studio in the city. I am appalled at the poor level of customer service, as my request is more than reasonable. Classes are not cheap and I have been very loyal. My favorite instructor in LA has provided referrals to other studios in the city that are apparently better, but I never tried any of them due to my loyalty to SLT. Why would I remain loyal when they do not respect it? Once my package is up, unfortunately I will not be returning.

I’ve gone to Brooklyn Bodyburn a few times so I have some knowledge of the intense workout on a reformer machine.
SLT showed up on my Instagram feed and after a little investigation I decided to sign up for a class. A class for a first timer costs $ 20 as opposed to the regular per class fee of $ 42 (madness)!!!
When I arrived the gentleman at the front desk was lovely. Very welcoming and gave me info about the class and facility.
The studio houses 10 reformer machines, a very small retail space, 2 restrooms (no showers) and I’m guessing a small storage room.
I arrived a bit early so I got so watch some of the moves from my instructor, Fran. Before class began she chatted with me and gave a abbreviated tutorial on her call outs.
The class was intense but not as much as I thought it would be. I’m definitely not a pro as I had to stop a few times as sweat dripped off of my face. I’ll definitely be back again but I don’t know how often because $ 42 per class is steep and I like to work out at least 3 days a week.
Let’s see how my body feels tomorrow…

I just took the worst class ever! The instructor Jay didn’t bother asking the class if it was anyone’s first time taking SLT. Gave little direction, cursed, was checking his phone throughout the workout, and didn’t stretch us out in the end.

Crazy intense. The first time I felt like I wanted to throw up. But if you want to feel like you have worked your body, this is it! All the instructors have their different styles and music preferences. You just have to try a few out to see who you work best with. There are no change rooms though, so come ready or change in the tiny washroom. You can buy water there for $ 1 so no need to carry your bottle along.

I am not one to complain, but I am infuriated by the experience I had with SLT this morning. To start, I want to say that I both respect and understand a cancellation fee. I alternate 5 days a week between Barry’s Bootcamp and Soul Cycle. I understand that many work out classes these days charge you for not showing up to class, or for canceling within a certain period of time. In fact its the main reason that I sign up for these classes. Without that, I won’t go. But today SLT, and their very rude customer service, really angered mel. I will never go back again. Here is my story:
I signed up over a week ago for the Monday 6:30PM class and was wait listed. The night before I received an email at 7:45 reminding me I was on the wait-​list. Thanks, I knew that. So I didn’t read on. I went to bed at 11 as I always do (I work form 8AM to 6PM and go to bed around 11 every night). I checked my email for the last time at 10:30. No emails from SLT.
I woke up the next morning and on my walk to work I saw that I received an email from SLT after midnight, at 12:07 AM, saying that I got in off of the wait-​list. It said to call if I don’t want to be enrolled. So, I emailed SLT saying I couldn’t attend class. They told me that the cut off time for the 6:30PM class was 6:30AM. I don’t know about you, but I am not usually up and checking emails between midnight and 6 AM, and I felt that it was extremely unfair to charge me for the class, simply because I wasn’t awake. Side Note* I have been doing SLT for a few months now. I moved back to Long Island for two months while I waited for my new apartment to be ready and stopped going for a bit, but before that I just started getting into SLT and was going multiple times a week.
Anyway, at 8 AM I had notified the SLT employee that I couldn’t attend the class, giving SLT 8 hours or so to find someone to take my spot. I know that SLT tends to have an extensive wait-​list, and that they would not have lost any money on my «cancellation.» I told them that I would appreciate it if I was not charged.
The woman put me in touch with her manager, Rachel. I explained my story to her, that I was not up checking emails between midnight and 6AM, and she told me that they could not credit me for the class because of their policy, and the fact that at 7:45 they sent me the email that reminded me I was on the wait-​list and that they have a 12 hour cancellation policy and because 12:07 AM is within their window, there was nothing she could for me.
I told Rachel that while I did receive that email at 7:45 and then again around 10:30 that I didn’t see anything saying I got into the class. Therefore, I assumed that I wouldn’t be getting in to the class and left my wait list as is. Please tell me the last time you waited up until 1 AM to find out if you got into an exercise class. Or, the last time you were automatically enrolled into a class past midnight.
I explained to Rachel that this is really not a way to treat people who pay 40 dollars to take their class. I would have hoped that they would have cared enough to make their clients happy and lose the 40 dollars that day, in hopes to make more money in the future. But clearly SLT does not care much about having a relationship with their customers, or feel any obligation to keeping them. And more than that, Rachel didn’t even respond to my email.
When issues like this has happened with Barry’s or Soul Cycle, their customer service is ALWAYS more than accommodating and now I refuse to give SLT any more money than I already have. Not to mention, its not NEARLY as good of a workout as Barry’s.

I’m always so pumped on my way to SLT… and then we do the warm up. Five minutes in and I’m cursing myself for coming and wondering how I’m going to survive the class. But inevitably I do, pushing myself harder than I ever would at a gym or any other sort of workout for that matter, and miraculously the 50 minutes is up and I leave on shaky legs knowing I’ve survived another session and am that much fitter for it. Honestly this is the hardest exercise class I’ve ever taken but also the most rewarding. The first class I took was so tough I said I’d never come back. But I couldn’t be defeated so I did try again… and now I’m hooked.
It can be overwhelming at first, but the instructors are all very helpful at getting you set up and explaining exercises and technique when you’re new. If it’s your first (or second or third) time they’ll cut you some slack if you need to take a break. But if they can tell you can do it, they will push you — which is great because I’m lazy.
On to practical matters — the studio is small and the elevator opens straight into class so don’t be alarmed when you’re thrown in there. But don’t worry, the people in the previous class will be too focussed on surviving their own session to notice you, and if you need any directions the people on the desk are always friendly. There’s hand towels and grippy mats to use for free, and water for $ 1. They also sell grippy socks which I recommend as they help a lot with any possible slipping on the megaformer. There’s no showers, only two restrooms with complimentary deodorant, face wash, wipes and other basics.
If you survive one session I guarantee you’ll be back!

SLT… I think my original review of SLT midtown says it all… But here goes again. Strenthen Lengthen Tone aka Sadistically Limitless Torture leading to Supremely Lovingly Taut… :)
SLT is 50 minutes on the megaformer which looks like a pilates reformer on steroids or some form of Chinese water torture. The class is fast paced and 50 minutes of toning, moving, and ugh, am I sore the next day. I’ve been taking SLT for about 1 ½ years (1x a week) and it has definitely led to an improved core. I think its one of the most amazing workouts, and my only gripe is that the 10 person class = SO hard to get in.
Favorites are Layla, Jay C, Allie. Other boos… are the lack of showers, but if you belong to Equinox or 24 hour Fitness, both gyms are on either side of this studio.

Incredible! The BEST workout around! Sore for days this place addictive! Totally hooked!

I tried my first reformer class @ SLT!
I didn’t expect to be such a tough class (even though I am a crazy bootcamper!) and I loved it!
Jay C was amazing instructor and kicked my ass!
I will be back for sure!
Reserving the class was very easy & simple! Great location, too!