Budget Rent A Car System, Inc

So… how do you have a rental car company, without a SINGLE car available. Not the «All the cars you see here are reserved for other customers» — this place doesn’t have ONE car in the parking lot, except for the employee sitting at his desk inside Sears.

Started out alright. Agent had me waiting over 50 min for return though. Still waiting…

Just rented an intermediate suv to haul a bunch of stuff home to Orange County last weekend. When i got there (its inside the Sears Service Center @ Newpark Mall) i was helped out by PIYUSH NEGI. He was such a helpful dude & had great customer service. PIYUSH walked me through the parking lot of what they had available & opened up all the cars & even folded down the back seats (as far as they would go down) so i could visualize if my stuff would fit (Thanks PIYUSH) Turns out the size of car that i reserved was going to be too small to haul all my stuff (i needed something that had seats that folded flat.) So he took me back inside & was able to hook me up with an upgrade to a sweet minivan for a minimal update fee. I was able to fit all my stuff & drive to OC with better gas mileage in the minivan than the suv i booked so the minimal upgrade fee balanced out with the gas i saved (which he kindly explained when i was trying to make my decision to upgrade or not. THANKS SO MUCH PIYUSH. SOMEONE NEEDS TO GET THAT DUDE A RAISE DUE TO HIS IMPECCABLE CUSTOMER SERVICE

I rented an Avis car from here.
My pick up was fairly easy, however the car I got had some scratches and stains, which I reported and the guy working there told me that he actually hadn’t checked the car yet… Fortunately, he said he was going to be checking my car when I returned it, so he’ll keep in mind that those scratches/​stains weren’t from me. When I dropped off my car, I was in a rush, because I was dropping it off before work, but the guy wasn’t at the desk, even though it was within the hours of the office opening. Fortunately, once he got there, the transaction was quick and easy.
I wouldn’t mind coming back here again, probably just need to make sure I have extra time for pick-​up/​return :P
Side note: I got a really new Toyota Corolla, which I realllly enjoyed since I could connect my iPod, which I was super excited about since I can’t do that in my personal car… So I was happy :)

This is the best rental cars– They all have a nice selection of cars– We rent a Kia Soul, which is cheaper price for rent and the guy who is working at Avis Sears is very nice and ready to help our needs– The Kia was very clean and looks nice, NO dents NO dirt inside, very neat– We used it for a week until our real car is done!!!–
THUMBS UP FOR AVIS-​BUDGET RENTAL CARS:))– Next time we just rent from them:))–

Inside Sears at NewPark Mall within the autocenter is where Avis and Budget Car rental center is located! Had no idea there was a branch there. It’s just a small booth next to the tire section in Sears. Their hours are ok:
Sun 10:00 AM — 2:00 PM
Mon — Fri 8:00 AM — 6:00 PM
Sat 8:00 AM — 2:00 PM
No way was I letting my dad take our 98 Camry for our day trip so decided to rent a car from this location. It’s great because you can get the car or return the car and take the bus home. There is a bus stop which stops at Sear (Ac Transit 242) so that’s why we choose this location to rent from. The girl who was working there came at 8:00 on Friday and took her about 10 minutes to get set-​up then she helped us and answere all 10 000 questions that my dad had. They are pretty straight forward with things. It’s easy to be in and out. Just reserved online and picked up the car and paid at the store. Would recommend this place. The car was decent (camry) and in neat condition. Avis is also the same booth. So, you can rent from either and it’s the same car you might be getting. Book early if you can because rates go up drastically during weekends and holidays.