Applebee’s

My boyfriend took me here for a quick dinner for Mother’s Day and this was the worst experience I’ve ever had at this specific franchise.
Let me start off by saying, I’m a server, so I’m very patient and like to keep complaining to a minimum being that I know many things that happen aren’t the fault of the servers.
I got a hamburger with fries, specifically asked for no cheese. Burger came and it had cheese on it, the server was apologetic and took it back to be fixed right away. I wasn’t all that upset but my boyfriend was of course, because he had to start eating without his pregnant girlfriend.
My boyfriend ordered a $ 20 steak and shrimp meal that came with a side of string beans and mashed potatoes. His string beans were cold and he never even got the shrimp! We waited so long for our food that we forgot to say something to the server about it until the end.
Our server told us that a manager was going to come over for us but that never happened, but my burger did get comped and another $ 3 was taken off for the missing shrimp. The meal was just disappointing and has turned me off from eating here for a while. Our server was very sweet and I’m sure did all she could do. Our receipt had the correct menu items so I’m sure it was kitchens mistake.

Wow. I was expecting more, despite it being a chain restaurant. We came to Applebee’s because we had a $ 25 e-​giftcard to be used. We were sat at 5:45 on a Monday night. The host was quick and friendly and cleaned up a table we wanted right away. Our server came and took our drink and app orders. The drinks came quickly, but the apps were skimpy. Made our meal orders and that’s when it went downhill. So we’re drinking our beers and making conversation but realized it’s taking a long time. Look at the clock and it’s nearly 7pm! Our server comes over and asks us what our orders were… so we told him. My dad asks for the manager and she apologizes and says she will find out what happened. Comes back and says the food will be right out and will make it right. Finally another 15 mins goes by and we get our food. The chicken on my salad was way overdone and dry. My husband’s enchiladas were bland and the rice was stale. They finally brought out my dads steak, it was the wrong steak all together and was well done when he asked for medium rare. Not to mention the excessive fatty pieces on the steak. Luckily the entire meal and drinks were comped. We normally go to Chili’s in Poughkeepsie and it always has excellent service and food. Go there instead! Let’s just say we will not be returning.

I have come to this particular Applebees (Rte. 300) for years bc I enjoy the bar staff, waitresses & other regular customers.
The food service from the kitchen has gone from bad to worst! I am a vegetarian and often find bacon or other meat products in my meal. Most recently I had a huge piece of glass in my food.
I was informed that the female manager didn’t want to deal with it so the coward sent the male manager. He informed me that if I complained to corporate they would just ream him & offer me coupons, so why not just get it done now… so he offered me coupons.
Nice guy but no thanks I’m done giving my $$ to this shitty fast food place! BYE BYE ROTTEN APPLEBEES! !
P. S. I wouldn’t give it any stars but u have to give at least one…

Not great, everything taste the same left a bad aftertaste. I guess when you want quick and easy it can’t be good to

Haven’t been there in years. Decided to go twice recently. Service kept getting worse. Filthy placemats that are littered with previous guest food. Menus are covered in who knows what. Will never go again.

Started off fine. Went down hill. Had a cracked cup when the drinks were dropped off, waitress took the cup, walked by 6 times and forgot to bring a new drink. Ordered an appetizer, asked for ranch, got blue cheese. Ordered wings on the bone, got boneless. Sat down at 10:30pm, food didn’t come out til 11:25pm and they said they were backed up in the kitchen but the place wasn’t even a ¼ full. Sucks, I used to like Applebee’s. Still paid full price.

Not great but average. Food is mediocre and service was not great. I would suggest TGIF or chilis in the area

My family and I were recently transferred to Westpoint, NY and we decided to dine in at Applebee’s tonight. Things started off well and went downhill fast. Our son’s wings were forgotten, but later brought out and we had to wait over 15 mins for a bottle of water while our waitress chatted with a table that she must have known personally. We flagged her down several times, but she kept saying that she was still waiting for the bottled water. My steak came out medium rare even though it should have been well done and my baked potato was cold. The manager remade my food which I appreciate, but it wasn’t ready until after the rest of my family had finished and boxed their meals, which defeated the purpose of us having family night and eating together. Lastly, nothing was deducted from our tab for all the inconvenience! Really Applebee’s? We’ll be sure to dine elsewhere in the future and advise the new Soldiers who arrive to the unit to steer clear.

The gracious staff and tasteful food allows f a great experience. I ordered a 4 cheese Mac and cheese where the chef magnificently blended four cheese flavors along with their fresh from the farm chicken. The atmosphere is on par with 5 star restaurants such as chillies. However the one thing missing that chilies has is a place to charge my hybrid while I eat. So since they obviously hate the environment and wish to see us all die from global warming one star.

The food was good and the service was a bit lacking. They seem to rely on the table computer. It’s nice but I like the old fashion way of table service.

Very good service and good food. The steaks and burgers are really good. Just your typical chain restaurant.

Had the two for twenty meal. I had the three cheese chicken penne pasta. My wife had the sirloin steak with mash potatoes and vegetables. It was not bad for the price and the steak was cooked just right. The appetizers are pretty good and reasonably priced. It’s your usual place for American Bar cuisine.

Ordered the lime chicken shrimp with rice. Everything but the chicken was cold. Manager came and removed the dish from the tab. Drinks and appetizers were outstanding

Decent menu and price. Food was quite good but steak wasn’t that impressive… Good place to hangout

This is a good family restaurant. Everyone is usually happy with their food. Service is pretty good.

Hubby and I had the 3 for $ 20. The salads were huge and fresh. The quesadilla burger was delicious and the chicken breast and shrimp was tasty and moist. I really like the new automatic server call and bill pay system. Be careful though as a automatic 20% tip is added to the bill unless you lower or raise it.

Sitting at the bar. Drinks are priced reasonably & food is good for a chain. But… My wife’s salad was served on a still hot plate! Yuk! Give me a break. Even a chain can do better than that. Very disappointing.
Now they switched the rib platters. I don’t think I’ll be back.

Though I’ve lived in the town of Newburgh for about a year, I hadn’t tried the Applebee’s in town. Dropped in 2 hours before closing, and there were several tables dining as well as one large party, but the atmosphere was quiet which served us fine.
Laura C. was our server and she was great and friendly. She knew when to stop by our table and kept an eye out for us to make sure we had everything we wanted throughout our meal. She told us about the Perfect Margaritas and we each had those (since they were out of mint for mojitos), and they were GOOD. They were served in martini glasses, but the bartender gives you the entire shaker with strainer, and so with each order we were able to refill our glasses twice. The bartender knew her proportions and they tasted awesome. A bit stronger than mixed drinks from the other late night spots, which we like since we enjoy tequila.
We ordered the pick-​three-​trio appetizers to start and were happily surprised by the chicken wonton tacos. Very crispy shells and refreshing mix of fresh veggies and marinated chicken. The beer pretzels and cheese dip was good, and the wings were decent.
I got the fish and chips, and the haddock was fried PERFECTLY. It was a large filet, but was cooked nicely through and still flaky and juicy. The runner said they had just made the batter fresh, and it was delicious. My date had the honey pepper chicken and shrimp and enjoyed it. A little on the salty side, but went well with the margaritas.
Overall a very fun evening. We would definitely consider Applebee’s for late night drinks and food again in the near future.

The service was GOOD. BUT the food was only SOSO. I ordered the *NEW Grilled Wild Caught Salmon $ 12.79* and it was way OVERCOOKED. I did not even try to finish the entire plate. I’ve had salmon cooked just the way I liked it elsewhere. I also ordered the *White Peach Sangria* and it was also SOSO. The Sangria was HUGE but the taste was not as good as I had expected. Yet again, I did not finish the drink.
Wish I had gone some place else for a late night dinner.

Wife and I have come to this place frequently for date nights and I have to say I’ve seen service get worse here in the past year. They seem to be losing all their good waiters to a rival down the road so service seems to be spotty at best these days.
Typical Applebees but at one point this location used to have a top notch staff.