Is the pizza the best I’ve ever had? No, but it’s better than some I’ve had at bowling alleys. The place was packed, but everything was clean. The staff was sparse, but they were very kind and attentive when available. Games were fun and plentiful for the 3, 5 and 9 yos I took with me. If the line is too long to cash in your tickets, just go next door to the Dollar Tree and pick up similar stuff there for a few bucks. Check for coupons online, including the rewards calendars. Don’t expect 5 star dining. Do expect food and fun comparable to what you’d find at a state fair, only with better prices.
Michael F.
Évaluation du lieu : 1 Wallingford, CT
My kids been asking to go here for ever there is a reason they had to close some of their locations. This one should have been first on the list of close downs. This place was under staffed and half of the games where out of services. Trying to get help from a staff member is a lost cause. No one in site except for the table busing person which throw out my pizza twice. The first time i thought ok it was a mistake the manager made us a new one which we wrapped for when we would leave. we went to feed or tickets into the ticket machine which only one out of four was operating. So we had to wait in line for that which was the same with the token vending machine only one worked and it only took a credit card. So when you wanted some tokens you had to wait in line for a half hr. Just image standing inline for a half hr to get tokens and food with three children 8 and under. You finally go sit down kids super excited. They eat a little before they run off to play. Then you run out of tokens back in line you go for another half hr while your kids don’t understand the hold up. 20 mins later your kids want some more food and your food is gone. This wouldn’t be the last time we found our stuff gone. The next time they didn’t only throw out our four full drinks, pizza they throw out our children’s pictures. If you want to enjoy time with your children and make memories this is not the place to go!!! STAYAWAY!!!
Veronica M.
Évaluation du lieu : 5 New Britain, CT
Based on the poor reviews I came across here on Unilocal I was really hesitant to book a party here, but my daughter had insisted all year long that she wanted a Chuck E. Cheese Party for her 6th birthday so I obliged. Boy, am I glad I did! The ease of reservation was a snap, little to no prep on my part for the party(I picked up some balloons down the road just before the party because what’s a birthday party without balloons?), and showed up to an awesome host who took care of EVERYTHING! I was actually able to enjoy my daughter’s birthday party WITH her instead of ensuring that everyone had food, drinks, tokens, etc… the host was on top of all of that and I’m immensely grateful. My daughter and I agreed that this was her best birthday party yet and even my son now wants his party here for his 10th birthday — we just had that much fun. Granted we did this on a weekday and it wasn’t packed like the weekend might be, but that’s a given. Any popular venue will be packed on weekends thus making it much less appealing to those who prefer lighter crowds(like me). Additionally, all the staff was awesome. I felt like these people actually liked working in this atmosphere(of kids) and each of them was extremely kind with their«clientele»(the children). I’ll be back there much sooner than I anticipated & look forward to it!
Sonja J.
Évaluation du lieu : 5 Bloomfield, CT
Chucky Cheese really is the place where«a kid(and an adult) can be a kid», lol! In fact, I can’t tell who had more fun: my 5 year old grandson or me! We both had a great time here and really enjoyed all the different games they have t o offer there. My grandson especially liked all of the car racing games more then anything else. By the time he got done playing with one, it was onto the next, then the next. We both had a really fun time competing with each other in some of the car races, most of which he won.(It kind of majes you question which of us should have the drivers license in the first place: him or me, lol!) I also liked the fact that it wasn’t to crowded when we went which is actually a nice treat for a change. I’ve been here many times in the past with a couple of my grandkids. But it just is not the same type or experience when it’s to crowded with so many other kids all competing with yours to play on the same things at the same time. A word of advice though: weekdays, especially early to mid morning obviously are less crowded then weekends. However that is not always the case. Sometimes the birthday parties throughout the week can get pretty crowded and hectic at times, especially when there are sometimes 20 kids or more at just one party. But generally speaking, I do prefer weekdays, especially Mondays or even Tuesdays to weekends. In reading some of the other Unilocal reviews posted here, I don’t really relate with other customer’s negative experiences written here. But that is just me. When we went in, we had a great time here but I guess each person is still entitlrd to their own point of view. From my own personal experience here I think they are great fun and entertainment for the whole family!
Steven I.
Évaluation du lieu : 1 Wethersfield, CT
I can’t believe this lace allows teenagers in the play games while children under 10 are there playing. Also 1 teenager grabbed food from the salad bar and then threw some back all with his hand. I alerted the manager and she said ok and did not even approach the teenager or replace the food at the salad bar. This place is gross completely nasty!
James K.
Évaluation du lieu : 1 South Glastonbury, CT
Kids party… Yikes. Dead-eyed, life-hating servers, an odd wait for the kids food after the adult food was brought out… Be afraid, be very afraid…
Tatianna P.
Évaluation du lieu : 2 Hartford, CT
If you like the smell of baby vomit and greasy food this is your place. Loud screaming kids all over the place… definitely for you. Pizza… mediocre… we went for a birthday party… I would never take my kid here… If you can avoid this place.
Maureen L.
Évaluation du lieu : 2 Middletown, CT
I should start by saying I’m not a big fan of any Chuck E. Cheese’s, so it’s little surprise that I gave this location only two stars. I was there with my 6 year old for a birthday party over the weekend. I get the impression that you get a lot of «bang for your buck» if you are hosting a birthday party here. And to be fair, both the pizza and the cake were good(although the birthday family may have provided the cake themselves?). The regular food lines were really long — I waited in line ten minutes to buy a bottled water and then just gave up before reaching the front of the line. One nice thing — in addition to the hand sanitizer everywhere, they have good security features in place that *should* prevent someone from leaving with an unattended child.
Katarzyna A.
Évaluation du lieu : 1 Rocky Hill, CT
I haven’t stepped foot into a Chuck E Cheese since my nieces & nephews were young so immediately I was confused about how things worked. Wonder why there is an attendant there to stamp your hand but can’t be bothered to explain how things work(ie: tokens/tickets/ticket machines, etc). The same goes for the concession stand. I ordered 2 «slices» of pizza and instead received 1 personal sized pizza. If the girl had explained that they didn’t have slices, I would’ve ordered 2. After lunch, my daughter wanted to play with the basketball machine. There were 2 but one was being hogged by a middle-aged«gentleman» for 45 minutes and as a result, the other had a line a mile long. When I approached the manager to ask her to speak to the man, she refused. Interesting, last I heard, Chuck E. Cheese was for children, not their parents trying to win as many tickets as they can for their kids. Later, another dad had one foot on a game machine for 10 minutes«saving» it for his kid. Seriously? An employee walked by several times and said nothing. I don’t think this was an isolated incident unfortunately, my husband had similar experiences a couple months ago when he took our daughter to a birthday party. Oh, and one last thing. I witnessed an 8-ish year old boy grab several items from the salad bar bare-handed after handling tokens and playing on the germy equipment/games. Gross. Don’t think we’ll be going back there anytime soon.