Conroys

I ordered flowers and chocolates for my wonderful ladies bday, but only the flowers showed up. I received an email receipt for the total of both flowers AND chocolates. After calling to see what the deal was (3 days after placing the initial order and one day after my girls bday) the young lady said over the phone, «oh, we ran out of chocolates, we should have called you to let you know». Now, my girls bday has passed with no opportunity to be offered and alternative gift, or shop elsewhere. The young lady apologized and said they would refund the price of the chocolates, which is ok I guess and appreciated, but it’s the principle of this the matter, inconsideration that they felt it was ok to only deliver part of the order with no notification or consideration of someone’s special day. I wouldn’t consider using this location again.

CBS, NBC or a law firm should do a salt on this place. Order on-​line on camera to a address, then watch, no delivery, no way to track it, no everything. I hope the owner kept all the buyer addresses, this should be a class action lawsuit. All ex-​employees deposed. Pretty cruel, but I’m sure the owner is in Vegas right now after all the collections. $ 100.00 at 1,000 orders over the weekend.

Thank you Conroy’s team on Jamboree! You guys always go above and beyond! I highly recommend them! I sent my fiancé flowers to kick start Valentines Day weekend and the Conroy team made everything perfect! Thanks again!

So last week I ordered some flowers for a friend online. The order was sent to this Conroy’s location. The next day I just happened to check my checking account and I found that Conroy’s had charged my account twice. I called the number on my email confirmation and told the operator what happened and they said someone would get back to me. I didn’t hear anything for a couple of hours so I called back and spoke with they manager who was polite and helpful. She informed me that the owner had to reverse the charges and he would do that right away. Well it has been a week, still haven’t received my refund and I am not a happy camper. Although the manager is helpful and courteous, the owner does not seem to care about customer service whatsoever. My next step will be to file a complaint with the Better Business Bureau so I can get my $ 65 dollars back.
My advice to those ordering flowers online: Make sure you know where you are ordering from and check Unilocal first! =(((

Please ! Please do yourself a favor and do not order flowers from here they are fucking horrible ! Ordered flowers THREE days before on delivery instructions put that it had to be delivered BEFORE 3 since thats the time my mom gets off and can you believe they didnt even make a note of that it was horrible it was my mothers 50^th birthday and they messed that surprise up for her. Im so dissapointed i cannot believe they did this to me. DO NOT BUY FLOWERS FROM HERE ! then in top of that a stupid bitch said she was the manager when she wasnt to avoid getting in trouble by her manager pathetic ass people

The absolute worst experience ever in purchasing flowers, not sure why I got reroute to this store in the first place when I was making my purchase on line. All I can say is the Natalie is the absolute worst person I’ve ever dealt with professionally, laughing and giggling in 2 separate occasions when asking her questions about delivery, and when I asked her what it was that seemed so funny, her response was «it doesn’t concern you»! I couldn’t believe it! I asked to speak to her manager and again she replied that she was acting manager on shift, if I had any complaints she would be the one addressing the issues. Wow, and to top it all off when I confronted her about her bad attitude she simply stated that I was obviously having a bad day and taking it out in her, next time I’m thinking about spending $ 140 on flowers, I’ll think twice about where I purchase them from especially when they arrived 2 hours later than Natalie had originally stated they would be there, not a single phone call or email as she said she would do, thank you Natalie for ruining my Fiancées bday
gift!

If you want your recipient to receive the flowers that you’re overpaying for anyways, BUYER BE WARNED. This shop is seriously questionable. After not delivering flowers to me for my birthday from a relative they left a message on my phone saying they delivered them the following weekday. When I called back a few minutes later to confirm where exactly they’d left the arrangement the gal couldn’t even find the order! They said my name and the senders name were never in their system!
I am not one to write a poor review on a business, but this one is warranted. I have never been so disappointed by a local business and its management.

I have to give one star but would like it to be none!!! I ordered for Mother’s Day with a delivery the day before. I called my mom on Mother’s Day and there has been no delivery for her! I called the shop and they said sorry we don’t do a delivery to that city… you would think when you place an order online it wouldn’t have accepted it!!! NO PHONE CALL to tell me they can’t do it. NOTHING! Just screwed up my Mother’s Day for my mom. Thanks alot!

I walked in to get some roses for my girlfriend because she was having a bad day and this place was close. FIRST no prices on their price board. I wanted pink and orange roses. Out of pink only 3 orange. Okay let’s make a dozen out of what they do have. Ragtag week old roses. Takes forever to wrap them up as if she’s never done it before. Your total is 60 $. NOPE. We can take a few out if that’s over your budget? Not over my budget but that’s ridiculous for what it was even after the employee agreed they weren’t fresh or what I wanted. Scammers.

By far the worst florist (if you can even call them that) in the Newport Beach area. DO NOT USE ONLINE ORDERING WITH CONROYS. The flowers you order and what is delivered is completely different is is complete embarrassing to the person you are sending them to.
I called to complain about what was delivered to my co-​worker CONROYS said they would send a new arrangement on their behalf. So I had them send a new arrangement and asked the manager to email me a picture of the arrangement before it went out (never happened, manager was aware they never sent me the picture and could care less) when the delivery guy delivered the flowers he asked for the ones that were sent the day before BACK. I have never heard of them asking for flowers back because they messed up .
This location needs to find new designers and a manager .
Spend the extra few bucks and use the next florist so your new disappointed and embarrassed about what is being delivered.

I wanted a simple rose wrapped up and they had NO water tubes. What kind of florist doesn’t have tons of water tubes in stock? And the real icing on the cake — the woman who was «helping» me had a total attitude. I had been going to that Conroys for years, but never again — will take my business to a small mom n pop on 17^th Street in Costa Mesa — «Every Bloomin’ Thing».

These people are crooks THIEFS !!! Stay clear from them you order something that you see on line and NOWHERE ON LINE DOES IT SAY PREMIUM OR EXCLUSIVE, they didn’t attach the number of roses it shows on the picture and the arrangement looks like a 2 year old put it together.

I ordered flowers to be delivered today at 10:00 am by 1:00pm. I specified this in the instructions and called to follow up. Mort who is the owner of the Newport store never said he was not the store to handle my request being that the order was placed online. He assured me there would not be a problem. 1:00 pm came and no flowers. I called the Seal Beach store and was helped by Tanya who was awesome, and very apologetic. The flower arrived by 2:30pm my recipient was gone and will not be returning. Today was her last day being that she’s retiring. A co-​worker signed for the flowers and vowed to deliver they to her house. I can’t seem to find a corporate number. I called olé helpful Mort and he would only offer the reversal of the delivery charge $ 13.00. This was my first time using Conroys and never again.

I will NEVER use Conroys again. I hate giving a bad review unless it’s warranted. I called early am to get a simple bouquet delivered ACROSS THE STREET from Conroys for a girl that will be leaving us. Not only was it a loooooong time consuming process on the phone, when I called back I was talking to someone who seemed like she was 12. I had to respell everything to this girl –how do you get B-​U-​T-​O from V-​O-​G-​U-​E? Especially when you say «V» as in Victor seventeen times?!! What unit number?” 23. «98?» … I had specifically asked that they be delivered by 2 because the recipient leaves at 2. It’s 1:50 and the flowers aren’t here.
I see now why they have 2 stars. Whomever gave them 2 was being nice.

I went for a birthday emergency lol
Expensive for flowers, a dozen of roses is 60 $.
When it comes to greeting cards there is literally no variety
I just ended up buying something.
The balloons are expensive too
I just cross checked the price with another store, turns out conroy is selling them for 5 times more price. Rip off!
No doubt the staff was friendly, but it’s crazy expensive, so not worth, I simply DONT recommend this place.

I went there today to get a bouquet of flowers for my girlfriend. the gentleman at the front was very courteous smiling, and was helpful. He helped me pick a bouquet of various flowers for her based on my suggestions. He then turned them over to a nice young lady who wrapped them with exceptional care and creativeness. She even asked me what color ribbon i wanted to tie the bouquet with; A very nice touch.
I really appreciate everything
–mike

Three Stars for Conroy’s Flowers.
I found Conroy’s Flowers on my handy-​dandy Unilocal app while driving around in Newport Beach. I needed to find a nice boquet of flowers for a friend who just had surgery. I found Conroy’s Flowers. Although they are located on the corner of the shopping mall strip, I had a hard time finding them as they are tucked away in the corner.
I walked into the store and I wasn’t acknowledged or greeted for literally 5+ minutes. I’m a low-​maintenance kind of guy, so I was initially OK with that. But, I was in a rush and I needed to get in and out.
After learning that they ran out of sun flowers and most tropical flowers, I opted to purchase a pre-​made arrangement. I walked into the fridge and there were literally 10 – 15 different arrangements of al types and price ranges. I found a nice bouquet with red torch ginger, orchids, roses, and it did the job! $ 65 for the bouquet and $ 4 for a card, I was on my way.
I can’t come down hard at the below-​par service becauase it appeared that one employee was training a new employee. Check out took forever, but I get it…
Flower Quality: B+
Service Grade: B–
Worth the Money Grade: B–
Overall Impression: B–

Terrible selection. Terrible service. The lady was completely uninterested in helping me, so I picked out an arrangement out of the cooler and she just put the vase in a box for me. I guess I’m supposed to drive around with a vase full of roses. Also giving some one a vase doesn’t feel as romantic as giving someone a nicely wrapped bouquet. I will definitely not be returning. I wish I had checked the Unilocal reviews.

Ordered flowers for my wife yesterday and the order was totally different flowers. The worse part is she loathes pink and the flowers were of course pink. I felt really bad since I know her color preferences and she might think little thought was put into picking something out. Our son helped pick them out which put a little more meaning into them. After voicing this in an email I immediately heard back from the store owner (Mort) apologizing for the mix up and promising the correct arrangement the next day. Like promised the correct arrangement was delivered first thing this morning and they are perfect !
I was a little disappointed that the driver wouldn’t give my wife the new flowers until he received the old ones. This brought my wife into the entire transaction and happened in front of staff & company owners (possible future customers). Maybe just a discreet apology inside a card and leave the corrected order next time? Let the customer keep the mistaken flowers and pick the vase up a few days later.
Thank you for the quick response and action in handling my order. The arrangement looks perfect and she’s happy —

Sunday Special: Buy one flower (stem), Get one FREE.
(well, the catch is that the flower has to be under $ 5…)
The flowers include: daisies, carnations, hybrid lilies, sunflowers, etc.
MAKE YOUR OWN BOUQUET: As I handpicked flowers, the girl working helped me arrange them with fitting colors. She was very patient and helpful.
After picking the flowers, you get free greens & baby’s breath to add to the bouquet, with a ribbon and voila! A handmade bouquet! :)
For gifts and other arrangements:
* There is a refrigerated section with pre-​made bouquets, prices ranging from $ 24.00~ over $ 90.
* Lots of teddy bears, and other stuffed animals
* Balloons!
* Cards