This location is not the best. We stood at the front for 8 minutes staring at the servers until someone acknowledged us and gave us a table. It took forever for our order to be taken because our waitress was always MIA. After what felt like forever, we received our meal. However, my crepes were not stuffed with cream cheese like they were supposed to be so it had to be sent back to be remade. My scrambled eggs were cold too as if they had been sitting for awhile. My husband was half way finished with his omelette before my crepes came out. Later on, the manager came out to ask how we were doing and we told him terrible. He apologized and said the lack of good service was due to the busy rush in the restaurant. This was a Tuesday night and there were only four other tables occupied in the restaurant…
La'Toria B.
Évaluation du lieu : 3 Charlotte, NC
Been here a million times. It’s not as clean as I would like but my order came out great. My husband’s order however had several errors. No manager visited our table to apologize either.
Patrick O.
Évaluation du lieu : 1 Denver, CO
Everything on the web said it was open 24 hours, like virtually all other IHOPs, but this one closes 12 – 6:30am or so. I walked here 25 minutes from the hotel and found it closed. A huge miss given that it’s otherwise the closest thing for late night food: not being open 24 even makes nearby hotels less attractive. Not good. Fix the online presence for starters: it’s not that hard.
William B.
Évaluation du lieu : 1 Newport News, VA
cant believe this happened. went in at 2:15PM… PM(afternoon) the place was pretty much empty. Decided to order breakfast… BIGMISTAKE. I can only guess the waitress could have given a crap, seeing i was eating alone. Took over 15 minutes to get my food. Thougt that seemed rather long. but hey. Well food gets to the table… EVERYTHING… I mean EVERYTHING on the plate is barely warm… pancakes…warm(barely)…eggs…no where near hot… sausage…not cold… possibly warm… ham…warm…hash browns… room temperature. i asked for a glass of ice with the meal… get my milk colder… well the glass had aboyt ½″ of water in the bottom… I know exactly what went on… this pos waitress was so dam lazy… she filled the glass with ice… poured the milk in a glass and let them sit until the meal was done… then, of course she was so busy BSing instead of doing her job… my meal probably sat on the counter for another 10. HENSE… my cold meal.
Lisa H.
Évaluation du lieu : 1 Gloucester Point, VA
Dirty and broken at your own risk. There is s always flies in the place and the booths are broken. one waiter said the booth i sat in was broken by a homeless man sleeping on it.
Tiffany R.
Évaluation du lieu : 5 Newport News, VA
What a difference in service between this one and the Yorktown IHOP. We only waited 15 minutes for our food and our waitress Mrs. Annette was prompt with our drink refills. The wait staff in Yorktown should come here for training
Dennis R.
Évaluation du lieu : 4 Newport News, VA
To accommodate the travels of friends and company, I have had the opportunity to eat at IHOP, three times in the last eight days. Twice here. Once at the Gordonsville VA storefront. Nothing specific. More of a matter of location, timing and convenience. Our food, on both occasions, was served hot and freshly prepared. Our servers were attentive, and helpful. The location was as clean as a constantly busy restaurant could be. I freely admit it. I am a IHOP-A-Holic. For good old sloppy American comfort food, IHOP is my go to place. I have reasonable expectations here. I know this is not haute cuisine. But it is not McAwful’s either. Your mileage may vary. Mine rarely does.
Elizabeth V.
Évaluation du lieu : 2 Newport News, VA
The only reason I’m giving this place 2 stars is because of the gingerbread hot chocolate that is amazing. We ordered our food immediately and give that the restaurant was 90% empty — ITTOOKFOREVER for us to get our food. To make matters worse — they got the order wrong and honestly my food was luke warm at best. Very disappointed since I normally have positive experiences at IHOP restaurants.
Shawn U.
Évaluation du lieu : 1 Newport News, VA
This has got to be the worste establishment run by incompetent people ive ever met. I do not think I have had even a reasonable time or meal there yet. The staff are rude, the food is cold, and the servers are horrible. But hey I believe in second chances so I went in today for a late breackfast. After getting seated I read two articles in the paper 25min later I got up and left and when I confronted the hostes. She said nothing. Never will I go here again not even for free. Thanks for nothing Ihop
Steve k.
Évaluation du lieu : 4 Newport News, VA
I have not been much on IHOP in the past, but I think this one does a really good job of the several in the area. Food quality has been good to very good and the service has also been very attentive so overall if you want breakfast or lunch this is a good stop.
Xerxes N.
Évaluation du lieu : 3 Virginia Beach, VA
So I cringed when my business associate suggested this place for lunch today. I don’t know him well so I didn’t give him the«I only go local» story. We sat down and our waitress gave us the $ 4.99 special pitch — eggs, bacon or sausage, hash browns and pancakes. Craving pancakes at noon? Yep! So that’s what I ordered. Surprising…I actually enjoyed this meal. Nothing felt like a chain during this visit until we were leaving. I had totally forgot some crazy ass people hang out IHOP. I almost want to be a fly on the wall for a day to watch the madness and with a $ 4.99 special I may just go for the ride again when someone chooses IHOP again!