I’m with Kelly D, not sure why everyone else had bad experiences. Our food was better than I expected. The veggie burger wasn’t just a store bought patty. There was some thought into it, which I appreciated. The garlic fries were great and I loved the Jim Beam milkshake. On top of that, the ladies working were really nice and helpful. I think this place is a winner — especially for being a casino restaurant.
Kelly D.
Évaluation du lieu : 5 North Wales, PA
I’m not sure why there are so many negative reviews. Burgers were fantastic, house chipotle was amazing, and it’s the only decent place to eat in the casino. And the staff always super friendly! If I was ever back in the area I’d come here in a heartbeat!
Scott D.
Évaluation du lieu : 3 Niagara Falls, NY
The burgers and specialty fried were pretty good but not as expected for price paid. The staff seemed miserable no smiling and snarky attitude. The atmosphere and ambiance was nice and it was conveniently located inside casino.
Terri Lee S.
Évaluation du lieu : 1 Ipswich, MA
Out of desperation on Christmas day, with very limited choices, I tried a burger. The bread couldn’t be dryer nor could the meat. I hope I got the bottom of the barrel on the over cooked fries. Everyone there is very nice and plesant but the food was terrible.
Diana M.
Évaluation du lieu : 1 Buffalo, NY
Food was substandard, and greasy and not tasty. Service was negligible.
Tony C.
Évaluation du lieu : 3 Buffalo, NY
Ate here several times in the past. The food was always decent, juicy burgers and hot fries. I ate there this past Saturday night and was disappointed. I ordered a burger and order of fries. I ordered it medium but it was well done. The fries seemed old and reheated. The taste was still okay. If you want an average burger meal it is worth a stop in. The management here needs to crack down on quality issues if they want repeat customers.
Rene P.
Évaluation du lieu : 3 Buffalo, NY
Though my fried fish was flakey and light, it lacked the tarter sauce I requested. The fries were hot, freshly cooked and delicious. Wish they had water more easily accessible. It was served from behind the kitchen when you can get all the soda you want from a machine. Weird and didn’t work for me. Seems like a decent takeout place for those in a hurry. Friends chicken sandwich was nicely dressed. Will likely visit again.
Meredith M.
Évaluation du lieu : 2 New York, NY
Stopped here because we were hungry. Soda machine was broken. Burger was not cooked how I requested. Tables were dirty.
Nicole L.
Évaluation du lieu : 1 Orange, CA
First of all we waited over 45 mins for our food after we ordered. I went up to the counter to follow up multiple times and every time the staff was very rude. One time they said we will get to it when we do. Another time they said they could not give me an update it was not a part of her job description. After finally getting our order which they messed up on and we had to wait again for them to fix it. The food sucked. A McDonald’s salad is better then their salad. My husband had their 5 alarm burger and it was dry and over cooked. We also had the chicken wings and they tasted frozen and old. I will never be returning here and don’t recommend this place to anyone. Not worth the wait or money!
Sadie r.
Évaluation du lieu : 1 Midland, MI
… there are no words! the food was pretty horrible! my husbands burger was gross and my chicken fingers were hard and skinny, very hard to eat! the milkshakes were the grossest things I’ve ever had! we couldn’t drink more than a sip of it! be warned!
Sara R.
Évaluation du lieu : 2 Toledo, OH
We got into town late, about 10:00 p.m. or so, on July 13, 2014, and were looking for a quick place to eat before heading to bed to start our exploration in the morning. Overall, we got into the place about 20 minutes before they closed, which clearly upset the person taking our order, who had a horrible attitude as she rang us in because we weren’t ready the exact second that she was ready to take our order, and probably because she was cranky that we got there so late. So we get our burgers, and they are charred. Completely burnt on one side. I agree with everyone else, also, too much bun. Not clearly the quality that we have in burger places near our hometown, nor was it anything like Fuddruckers, although for two burgers, fries and drinks we were pushing a $ 25.00 bill. Overall, if you have no other choice, it’s okay, otherwise it was expensive, and not the best meal/service.
Melanie S.
Évaluation du lieu : 3 Luray, VA
the burger was pretty good. a little less bun would be better. fries were ok. overall it wasnt worth $ 13.50
Phil H.
Évaluation du lieu : 3 New York, NY
Not a bad place for a quick bite while taking a break from gambling. Freshly made burgers and tasty sweet potato fries. You place your order at the counter and they hand you a buzzer that will alert you when your food is done. There are combo options or you can build your own burger with an ok choice of toppings. Everything is made fresh and there are plenty of tables to sit at. Seemed clean enough to me even though some of the tables needed a wiping off. Part of the place even features a bar with video poker to goof around at while eating. The burgers were actually pretty decent and juicy, while the sweet potato fries were crispy and flavorful. The maple butter to dip in was kind of a waste and I didn’t use it. Reasonable prices overall so if you won any cash on the floor you won’t blow it all here.
Greg L.
Évaluation du lieu : 1 Niagara Falls, NY
This place is an absolute dump. Don’t come here. Couldn’t get a beer at the bar. Small selection menu. Food is greasy. Service was pathetic. Awful start to our vacation. Smokers and Walmart clientel.
Cindy W.
Évaluation du lieu : 4 Niagara Falls, NY
We stopped here for a bite to eat before a show at the Bear’s Den and were very happy with our meals. My Charlie’s the Butcher Roast Beef sandwich was great and my Husband enjoyed his burger! Nice to sit out in the«patio» area and people watch too! Will definitely go again.
Mike H.
Évaluation du lieu : 3 Burlington, Canada
Last night food was OK, service was slow and all the tables were filthy… time to kick the managers ass for letting your employees slack off. Prices are a bit on the high side too.
Kurt B.
Évaluation du lieu : 5 Federal Way, WA
I did not expect good because it was in a casino. I left very happy. I ordered the fish sandwich. It rocked. My girl friend ordered the fish dinner. It was great too. We are at the bar and played the video poker. The bar tender was real cool. It was fun. We ate and left happy.
Frank L.
Évaluation du lieu : 2 Vaughan, Canada
What can you say when you are just hungry. It only offers beef, chicken and veggie burgers at around $ 8.50. My chicken burger tastes like beef burger. It is not moist, a bit hard to chew. After taking your order, you can go and add extra ketchup, mustard and relish. The burger is thick and large. I think the only purpose is to fill up your stomach. The table is not clean with food left on top and it is so sticky. The drink costs $ 2.5 to $ 3.00 for a pop/tea/coffee and is the same cup and size for those free drinks available inside the casino. Can the restaurant at least give you a bigger cup?
Ralph M.
Évaluation du lieu : 3 Milton, FL
Tucked away next to the Bear’s Den venue. Not the best selection of toppings, nice big burger though.