Hampton Inn Norco-Corona-Eastvale

WORST EXPERIENCE EVER, If 0 was a star I would choose 0, I was a valued repeat customer but oh no not anymore, Stayed their 3 times in one week upgraded to large room with study room 334 great room I even requested that room, to get to the point a week has passed I see 2 charges on my statement equaling over 200.00 dollars from Hampton inn, I go directly into the hotel where I know most employees by name because im a H honers member and frequent guest, «used to stay here many times before they switched owners and the old manager ronak and Melissa had way better service, new assistant manager Octavio «is at front desk I greet him very kindly and respectfully as I believed that my once favorite hotel had made an honest error, I show him my Citibank phone app with the charges I incurred he then points his finger up at me barely acknowledging me to take a phone call, then he says say that again, I then show him my phone app again and he looks me up by last name In his computer never once even making eye contact his response is charges for smoking, first of all I don’t smoke, I was absolutely shocked, he then says it was a «different smoke» I have no idea what he meant by that, I asked him multiple times he could not explain to me his words in any way. I say can I speak to the head manager he says hes the only one on duty. he said I can dispute it with my bank and then took another phone call he was so dismissive and short with me I was very insalted actually., I walked out to my car almost in tears I called the hotel phone number only to get the reservation hotline I asked to get the hotels manger voice mail she tried 2 times and octavio wouldn’t pick up the phone. go figure. I will not be paying for this it is not fair what so ever. wont be giving them my business either. i even always fill out the online survey they email me with all 10“s score. wow thanks Hampton u lost a great customer

Made the turn into the parking lot and was a little nervous about the quality this hotel might bring during my stay. My reservations were put to rest upon walking through the the front door. Very spacious lobby with coffee and ice water ready ²⁴⁄₇.
Our room was very clean and it appeared the entire inside had recently been re-​done. New carpet, tile, paint, ect. The only draw back was the slight smell that comes with all this new apparel.
The morning’s complementary breakfast (served 7am to 10am) was the standard variety, but well laid out and plenty of room to sit without feeling crowded by all the morning zombies trying to get their coffee.
All in all very well done Hampton Inn. Only draw back is the initial assessment upon pulling in your parking area, and the slight smell, but your friendly staff, and interior accommodations will earn you four out of five stars. Would definitely stay here again. You are doing it right!

Best hotel in the area to me.
It has a modern look and comfortable.
It’s kind of in a weird location but doesn’t bother me.
Kind of noisy. I usually bring ear plugs anyways. Depends on who your neighbor is though.
Clean rooms.
Breakfast starts early enough on the weekends to eat. Buffet style.
Customer service is fine. They always help out.
Chemical sensitive friendly. Can ask for no chemicals or sprays and they know what you mean.

I panicked when I pulled up. I thought it was a Truck Stop area… Or Arkansas. I checked to see if I was at the right place; then I looked up Unilocal reviews. One made me panic again. I was short on time and needed to check in.
I got a friendly speedy check-​in and headed up to my room. I got friendly smiles and greetings from all of the Staff I walked pass; and it was not forced and fake. (Nice) I had such a bad day that started at 3:30am; so that was pleasant.
The carpets looked new in the halls and my room. My room was very clean. The caulking around the tub and shower was white and free of mold. But the bottom of my tub had an issue. Maybe bleach would help. And the drain was super slow. I’m standing in a pool of filth while I showered and had to wash my feet and ankles after I got out of the tub. I was too tired to pack, get dressed and change rooms. Oh, and the knob to the shower came off in my hand.
The TV wouldn’t come on with the remote. I had to turn it on manually. They have Direct TV with almost no channels. Wouldn’t turn off with the remote either.
The bed looked clean and comfy.
Breakfast: Coffee was good. Sausage tasted spoiled. Eggs were okay.
The entry faces the back. No fabulous views here. But it was relatively clean; friendly and close to places to eat and the freeway.

I’m not sure if it was bed bugs or fleas but I got bit and I noticed the morning I woke up then I guess they got in my luggage I got home and they spread around my bed because I kept getting bit so I had to throw out all my sheets!

I came here for a SAT boot camp and the place is nice. Very friendly staff. I did notice the floor had sticky stuff that was not cleaned up when I was lounging during break, though.
Let me tell you, the AC works REALLY good. It was so cool in the meeting room, I was shivering while taking notes.
As far as a guest to the Hampton Inn, I have no experience with its hospitality and service, but the Hampton Inn served as a pleasant venue.

Very nice, clean, and modern Hilton-​branded hotel. I stayed for one night on May 23, 2015. I was very impressed with the room and common areas. All were very nice, clean and tastefully decorated.
I reserved online and checked in onsite with Emily, the Front Desk Receptionist. She was very professional and genuinely personable. She seemed to put customers first which is not easy to find these days. I look forward to staying again.

Stayed here again amazing service ! Hbo in the rooms. Good free breakfast! Microwave and fridge in room. Huge king size bed so comfortable always clean ! Never have ever stayed with so many amazing qualities !!!

Wondercon ’14. Beautiful room. We needed to check in late and there was no problems or hassles. Bed was one of most comfortable beds I’ve stayed in.
We had a little refrigerator & microwave. The only bad thing was that the entrance was small and kinda hidden, almost missed it. & there were houses facing our window.
Over all, I will stay here again.

Everything you need for a comfortable night spent away from home. Staff is friendly and helpful and rooms are clean! Norco is not a place you’d come to for a vacation but this location is central to a lot of freeways.
Not many amenities within walking distance but there are a few restaurants, bars and services.

Location is next to apartments and homes. Place is very small but this didn’t matter, horrible service was! Customer service here isn’t worth your money.
We called in asking for an extra pillow and blanket, we were told they were washing, it would be about 30 mins. Well we called again after 30 minutes and were told they were still washing and had no time frame. Well they never showed up nor called us. A call would of been nice with an update. We waited till we fell asleep. My kids needed that extra blanket, this morning when we complained, all they said was sorry?! Nothing more nothing less.
Worse customer service ever!!!

We checked in and everything was great. The room was farther away from the elevator than we would have liked because my mom has a disability and shouldn’t be walking very long distances, but it was late and we were tired. At 6am on Saturday morning, construction started and didn’t stop for for nearly 4 hours. We had driven for 8 hours the day before and wanted to get a good night’s sleep, but weren’t able to. We asked to move rooms for the next night and they were accommodating. We were gone for the entire day and by the time we got back we decided not to move. We told the front desk we didn’t want to move at that point and they said we had to. I found that very strange but was tired and didn’t want to argue. We had to pack up everything and move all the way across the hotel. We thought we would get a good night’s sleep in this room, but unfortunately, once again that wasn’t the case. The refrigerator made noise all night long. It would kick on and sound like something was vibrating throughout the walls. At first we didn’t know what it was, but then at 5am, we figured it out. I think it kicked on every 30 – 60 min. We said something to the front desk again about that and they just said sorry. No offer of compensation or reimbursement for two nights of noisiness. Very disappointed in the hotel.

Very clean Inn. Very helpful and customer service oriented staff. We had a handicapped room for my Mom who is in a wheelchair. My only negatives about this Inn: Handicapped bathroom had no fold down/​seat at all in the tub for a disabled person. I don’t know how people without use of their legs can use this! The breakfast was free but even so the scrambled eggs and fruit were inedible. Other than that this is a nice Inn for the money! We will stay here again :)

Presentation: smallest, most oddly located Hampton I’ve ever stayed in. Residences on one side, some kind of construction company yard on the other… But manages to still look like a Hampton!
Representation: the reason I always stay at Hampton’s… Most pleasant and cordial people in the biz. Desk Clerk Michelle was especially helpful… Called me 20 minutes after I checked in to make sure I was happy with the room, and wanted to know if I needed anything. Where do they find these choice people?
Selection: As always, starts with cookies at the front desk! Guest Laundry, pool, exercise facility, well-​maintained ice and vending machines on every floor, their nice little «Suite Shop», USA Today every morning, Everything I’ve come to expect: great rooms, very clean, coffee maker, microwave, mini-​fridge in every room. Total package 32″ TV. Free wifi! Great continental breakfast and to-​go bagged lunch!
Price: reasonable
Pros: Predictably great… location and access to where I need to be.
Cons: not a scenic spot.
Comments: stay here!
An update: something I’ve never seen before (never looked): charging dock for portable devices in your room? How cool is that!

I love to stay at Hampton Inns because the pricing is reasonable, each room comes with a mini fridge and microwave, a coffee make and free continental breakfast. These hotels are far nicer than other hotels in their price range, and I appreciate the reliability that Hilton offers in your experience. This location is no different.
The entrance of this hotel is a little backwards — literally. When you pull into the parking lot you first come up on the back of the hotel. You have to drive past the building to get to the entrance. The parking lot is small, but once inside it’s the same look and feel as all the other Hampton Inn’s I’ve stayed at. Check in is always quick and easy, they always have my keys ready and waiting for me. If you check in between about 5−9pm you’ll be welcomed with free fresh baked cookies.
These hotels generally have a snack area where you can buy chips, cookies, candy or often even wine or beer at all hours. They have a small fitness room, which is a must for me. The rooms here are decent size, and at Hampton Inns, the sheets AND Bedspreads are always freshly cleaned for every new guest — don’t have to worry about someone else’s cooties.
This location is near tons of shopping and restaurants (right down the street from my old home). The staff was pleasant and the breakfast was good. I’ll stay here again.

Friendly. Good food for breakfast. Comfy rooms. Friendly staff.

I was pleasantly surprised with the Hampton in Norco. Facilities were clean, rooms were spacious and staff was friendly.
We were up here as a group and I believe there was about 10 families spending the night. We got kind of a late check in due to other commitments and when we arrived, all of our reservations were at the front desk waiting for us. Big plus because we had approximately 30 hungry people who didn’t want to spend a lot of time waiting to get to our rooms and clean up.
As I indicated, the rooms were good sized for a family of 3. Room offered two queen beds, flat screen TV, microwave and refrigerator. All were a nice convenience after being out in the sun all day long. The beds were comfortable enough however the pillows were a little to larger. Almost felt like I was on one of those incline beds where I raise it in order to help myself out of bed.
The hotel has free wi-​fi, breakfast (not so good), parking, pool and fitness center (no…did not use that).
The woman who check us in was super cool and not rattled a bit when 30 of us stormed the place. She took it all in stride and was quick to get us on our way.
Free breakfast is served between 6 – 10 am and while it is a decent hot breakfast to fill a void, the selection isn’t all that great. Other places provide better options but with the price, I’m not going to complain all that much.
Unlike other hotels, you’re kind of afraid to walk on the carpeted floors because they look like they’ve rarely been cleaned. This place is not like that as everything was spotless.
All in all, a nice stay at a good value.

Attended an event, was very happy with the service of managment and staff.
Looking forward to staying over night in the near future.

Decided to spend the night at this hotel & we weren’t disappointed at all. The room is spacious with flat screen tv, a/​c, microwave, a small refrigerator & a pretty legit size bathroom! :)
The bed is so clean & comfortable to sleep in! We also have a complimentary breakfast, a small fitness room & a fair 5″ pool.
The only thing is you have to pay $ 7 for parking. which I find it not cool. since you’re checking in and you’re a customer. there should be a complimentary.
Two stars for FREE-​WI FI !!!

Hold montly meetings & had a major event at this location. Can’t say enough about the staff.