Savarna Threading & Beauty Studio

I’ve been coming here for years and I ONLY let one lady do it (ask for Sheila). When I let others they just mess up my eyebrows. I understand some of the bad experience from others, but if you go to Sheila she’s great. Just tell her the do’s and don’t and she’ll do it. She’s so good she left for vacation for two month I did not let anyone do my eyebrows, they looked like bushes but I didn’t care I waited until Sheila came lol

The first time I went here was a positive experience. I felt like the lady took her time and did a good job. However, that was not the case when I went again recently. I asked for a full face, and she instead did my neck in literally about two minutes and then spent about 30 seconds on the rest of my face. $ 25 dollars later and I couldn’t even tell that I had been.

They do a great job with threading eyebrows. However, I hate that every time I go there, they always try to promote their skin care products by pointing out something about my skin. Your skin could look perfect and they’ll still try to point out something about it to make you buy their products. Overall, they do threading well, but if you have bad skin, just be ready to have an expensive skin care product shoved in your face until they convince you to buy it.

What an AWFUL experience. I’m used to threaders being extremely detailed and taking their time fixing my uneven eyebrows. I am first asked if I am a member (which I’m not) and then brought to a chair. After spending 30 seconds on one eyebrow she moved to the next. She asked if I would be interested in their products and after saying no thank you, she was very rough and quickly ended. She then told me to look at them and meet me up front without applying alcohol or handing me a mirror. One eyebrow is almost gone and the other still looks like I need to have them done. Do not go here!!!

I went today with my mom, the lady was very rude and never offered cotton with alcohol after she was done and didn’t even cleaned the eyebrow hair from her face as she was doing it! When they were done we proceeded to pay and told her i had a grupon she immediately said u need an appointment for that, she didnt mention how to make or where to contact for an appointment but rudely said u can call grupon and cancel the grupon since u dont have an appointment, im sure she wasnt happy that she didnt get any tip after how rude she was, wont ever be coming back for their business!

Great service and amazing products ! Try the new launch skin tonic it’s magical. I have tried several products and never seen any results but I love there skin care super natural and effective.

This is a pretty decent place to go. They do a good job. Yeah it’s a little painful but did you think it was going to feel good having multiple hairs pulled out at one time? Haha. They offer a membership for 1 year for $ 30 and you get your eyebrows done for 8 $ instead of 10 $ and you also get 10% off any beauty product purchase. I got the brow shadow I’m pretty sure it’s going to last me until I’m in my 80’s haha.
They’re a little pushy with wanting you to buy more or different products like brow and lash growth oil. I highly doubt some oil will make your hair grow. Whatever. They do a good job. Convenient location. Prices are decent and the décor is cool.
I’ll be back twice a month to get mine done. Def won’t wait 2 months between threading again. Ouch!

The Norfolk/​Chesapeake locations are hands down the worst! Norfolk has the rudest staff doing mediocre work. Chesapeake have no clue what they are doing and not to be too nasty but they need to work on their body odor. Yuck! Talked to owner about it. Nothing changed because all she cares about is money. If you want good service go to the one in Hampton. Not only are they friendly, but they do a good job. They don’t leave a bunch of hair on your face and they ask you if you want rose water instead of just assuming you want alcohol after they are finished.
The membership is not worth it! Do not pay it, you will regret it. I didn’t renew this year and I will never renew.

Horrible. She completely messed up my eye brows and then wanted me to buy products from her. Never again. It was really busy when I went so I felt rushed in the chair, I sat down for no longer than a minute and she was done. Did the same thing to my friend that was with me.

Disaster!!! I have been getting my brows threaded in FL for almost 10 years. We moved to Norfolk and Savarna completely ruined the shape of my brows. I tried three different people including the VP of the company. All bad. They were unable to follow the shape that I already had and didn’t know how to finish/​trim with scissors. If anyone knows of an amazing threading place, please let me know.

DON’T GO HERE! Went here and their customer service is one of the worst I’ve seen in Norfolk. They intimidate their customers to get extra service even though they don’t need it just to get some extra money. They also push their customers to buy their product constantly even though the customers already said no three times.

I do not know who did my eyebrows but they were atrocious. I will not be back. I have visited the Hampton location many times. I recommend it. Please see my hampton review for details.

To thread or to wax? That is the question.
I used to be an avid eyebrow waxer, but I’ve been on my thread game for about 7 months now. The Savarna in MacArthur is the only place that I’ve gotten my brows threaded and I’ve been pleased with the outcome each time. I will definitely never return to waxing. Threading gives me a nice natural arch and keeps my eyebrows full and pretty!
I’ve had about 3 different women thread me and I’ve never had a problem with any of them. I do have to say that there is a big difference in the pace of their threading though. One lady had me out of there in 5 minutes (amaze!), while another had me for about 15 minutes. I guess the time frame just depends on their experience. I’ve never caught any of the women’s names, but I would suggest finding one you like and sticking with them.
It took me about 5 months, but I would 100% recommend investing in the membership. I forget how much it is to initially purchase ($ 30?), but it’s so worth it in my opinion. With a membership eyebrow threading is $ 8, compared to $ 12. As some of the other reviewers mentioned, they can be a little pushy, but I noticed that after I purchased a membership card I didn’t really get any of the «naggy» sales pitches.
I like this place, but it’s nothing life changing. They do a good job and I always leave feeling better about my brows, so I’ll continue to come unless I happen to stumble across a place I can’t imagine not visiting!

I wasn’t going to say anything when you constantly push products on people that don’t need/​want it even after the first couple times it was declined. I wasn’t going to say anything when one lady was too rough and the string kept breaking. I wasn’t going to say anything when you promote facials but you don’t even offer the service at this location (c’mon now. People religiously go to one location for a reason… Convenience) But this is where I drew the line. You guys were ok. Ok to even mention it to friends and co-​workers. Now… You just lost soo many potential clients because I’m not recommending you guys whatsoever.
I drove 20 mins to this place. Was in 20 mins before 9. I already called and they said they closed at 9. Guess what? They closed the cash drawers early so they couldn’t see me! So why would you tell me you close at 9?! I have a membership here. After this I am NOT renewing my membership. And if she’s there when I come back… Someone is soo not getting tipped. I’m a server. So I know how to tip. Bad customer service. Especially when I told you I drove 20 mins to there because you said you closed at 9… All you could say was come back tomorrow. Well there’s your tip. It’s going towards gas to come back because I really need my brows done. Although after this I might just say eff the membership. I’m not giving you guys anymore of my money or business. I’m going to research for another place.

Yet another place I really want to love, I live in the heart of Norfolk so the Lynnhaven store is just not an option for me most of the time.
I’m on my 3^rd year of membership and after I promised myself I would not purchase another membership I caved and did it and now regret it.
The way they push you to buy their other products and services is downright rude. The last time I was there the lady said «You only want your brows? Are you sure we do full face, you have too much hair «. I would have laughed if I wasn’t so insulted. BTW I’m not some hairy freak I just don’t feel the need to get my entire face threaded simply because I don’t need it!
I still stand by seeing Susan at this location, I’m not sure when she works but I will find out every time. It sucks that this can’t just be a drop in place anymore but life is hard enough and I don’t need the lady threading my eyebrows to sling insults at me so she can make a buck.

I used to frequent this location after work or just when I was at this mall for regularly scheduled LUSH purchases but after long waits time and time again, I stopped. I guess it would make more sense to make an appointment since it is always so busy but I’m forgetful. There always seems to be someone popping from behind bushes exclaiming they have an appointment. After waiting for upwards of 40+ minutes, I would like to have confirmation from an aesthetician that this is indeed true. The traffic through the salon also serves as an indicator of how my brows will turn out. If it busy they may look almost the same way as when I came in. If it is slower, they will dedicate more time to rid me of my unsightly facial hair.
As many others have said, they are really pushy about products. I find that to be very true about this location but I never have that problem over at Lynnhaven. I take all of the above factors as a sign to stick with Lynnhaven, as they are way more consistent.

I’ve been a member of Savarna for 2 years now and lived in the Hampton Roads area for 3. I’ve been threading since I was a teen because of my extremely sensitive skin and mild acne. I would easily recommend this place to anyone who wants clean brows or a full face threading BUT the few things I dislike about going to the salon (Mac Arthur and Lynnhaven) are their sales tactics.
One particular esthetician feels the need to constantly try to sell their overpriced products every time she’s in the salon (I avoid going there if she’s working). I’ve tired 3 products after a lengthy and unnecessary conversation, only 1 really worked. The rose wash was about $ 27 which i found to be a great product but its only $ 6 by Burt’s Bees.
Overall threading at Savarna is hassle free and a great options for those that can’t wax but I would avoid their products and «aroma therapy facials».
YES THREADING HURTS!!! (when did ripping hair out of the follicle not hurt?)

I’m still fairly new to threading, but I no longer have the option to have my eyebrows waxed. My first time here I was pretty nervous, so I made sure to discuss how it works and what I wanted with the lady who was going to tear out my brow hairs. She gestured to the pictures of different eye and eyebrows shapes on the wall and told me how she thought mine should be shaped based on my eye shape. Next she explained that I had to hold my eyelid shut with one hand and pull the eyebrow up with the other hand. It wasn’t terrible, but not as quick and easy as waxing.
Since this experience, I have been back probably four times and my brows are always decent. Some of the women are more skilled than others and I’m still figuring out who I will frequent.
A few things to keep in mind:
–always explain what you want (thick brows what kind of arch. or whatever)
–there is a bit of a language barrier with some of the women
–it will likely make your eyes water
–they will try to sell their membership and products, but if you intend on becoming a regular it is totally worth it
All in all I think Savarna is just fine. My brows are shaped nicely and never too thin, which was always a problem for me when getting them waxed.

Wow, people, want to give me a heads up on how much this hurts next time — the lady doing it sure as hell didn’t.
Walked in at abut 11am on Friday. I usually get my eyebrows waxed, but figured I would try this out. First the person standing at the front desk ignores me, then the second lady said something to me that I couldn’t understand, apparently she asked me to sign in. I followed her back to her threading area and she asked me to sit down, did not ask if this was my first time, did not ask me anything, she just went to town.
Besides being majorly painful, it seemed like it would never end. She asked me to hold my fingers on my eyelid and above my brow, I guess to hold my brow taut while she’s sawing away at it, but she kept bumping into my hand and forcefully moving it around. When she was done she handed me a mirror and scooted me (literally with her hand on my back) to the register.
After that horrid experience (which I am already blocking out), she tried to sell me a face mask and a membership. At least I think that’s what she said, the language barrier was intense. I declined.
When I got back to the office I checked her work more thoroughly it looks sloppy, uneven brows and random missed hairs. Not going back.

In the past year, I’ve visited 8 – 9 times. Every visit I’ve been really happy with how my eyebrows are shaped. They are never over threaded and I always leave happy. So why did they lose a star? Every time I go for a service the person helping me tries to push beauty products or a membership. I don’t come in enough to purchase a membership and I’m not interested in their skin care line. I just want my eyebrows done– I don’t want to feel pressured into buying something I don’t want.
Overall though, they’re great.