Petco

STAY AWAY FROM ANY CHAIN STORES THAT SELLS PETS!!! I have bought two ferrets from this store and they both had ear mites and bacterial infections. My seven month old ferret got a prolapsed rectum from being so sick and the vet told us that he most likely came like that from the store. The 2 month old that we bought also had some sort of bacteria in his intestines that was preventing him from gaining weight, he was all bones when we got him. I will never again buy a pet or shop for pet supplies at Petco or other chain store. I have read articles from PETA that say to stay away from such stores because the breeders that they deal with, have their animals in horrible conditions, this has proved it. PLEASE PLEASE CONSIDER ADOPTION AND BUY PET SUPPLIES ONLINE WAY CHEAPER TOO, STAY AWAY FROM THIS PLACE.
OVERALL I SPENT $ 400 IN VET BILLS!!!

I took my little dog to be groomed here recently. They gave her a really good haircut and she looks adorable. However, she ended up getting a severe infection right on her butt. It’s really red and she keeps jumping up as if she is being stung by something. She’s really uncomfortable and has to be put on antibiotics now. She’s never had this happen before so the groomers must not clean their clippers very well. She can’t even go to the bathroom normally. So now I not only had to pay for a groom, I now have to pay for hefty vet bills too. I will never ever use their grooming services ever again :(Seeing my sweet little dog in such pain is heartbreaking!

Like this location. Everyone is very knowledgeabe and friendly. I often ask questions and always get resolutions on the spot. This store is huge and they have many brands. also always is clean. They have sales frequently. Grooming salon is nice too. and pet training services is impeccable, My dog start today to take training and he learning so fast, nice instructor. My favorite place in the area.

VETCO KILLED MY PUPPY — Brought my newly adopted 8 week old puppy in for his first set of shots Wednesday night. The customer service was fine, and the whole process seemed like it went well. We never let him play in grass, with other puppies, and everything was going just fine, until the next morning. He got his shots at about 8pm, we didn’t feed him until two hours later like we were suppose to. He ate, we took him out, and went to sleep.
Thursday morning he barely ate anything, and didn’t want to play. No worries, just a side effect clearly noted and should be gone within 24 hours, also did not want to eat Thursday, and barely drank anything.
Now it is Friday, and he hasn’t eaten since Thursday, he was clearly dehydrated and malnourished, so we took him to the ER (Chicago Veterinary Emergency & Specialty Center — feel free to read my review of that experience) they said nothing was wrong and he will start eating soon, so we took him back home and he finally nibbled on a few things.
Not it is Saturday, it got to a point where we were feeding him through a syringe and was not getting any better.
By Sunday morning he couldn’t hold any food or water. So we took him back to the same ER, and our vet told us that they could try and save him for a few thousand dollars, and he may pull through. We didn’t have thousands of dollars to spend on something that might work. So unfortunately we had to let him go.
Finally after we were done grieving, and with no answers decided to look into what caused the problem. It turns out Vetco weighted my 3lb puppy in at 8lbs, and gave him over double the dosage of shots, including shots an 8 week old puppy should not be receiving. If you care about your puppy, I would not take them here. Next time I’m going to find a real place that I like that has knowledgeable caring vets.

I live a block form this store, but now choose to drive 3 miles out of my way for my pet care products. Under stocked, under staffed and poorly managed. Only thing consistent about this store is disappointment.

Just for the record, I don’t own any pets but I visited this location yesterday with my Mom, we went to take my Parent’s Dog to see Santa. Pets can get their picture taken with Santa for a $ 10 donation in which you get a frame for your picture… while they’re taking the picture, you can most certainly snap more on your cell phone as I did.
I don’t know if these dog adoption people have anything to do with Petco, but they certainly reflect badly on this place. The women by the entrance with three dogs up for adoption were cold, and just plain rude… cute dogs, unfriendly ugly women. Adopting a dog is a wonderful thing… If I was looking to do so, these women would have me running for the nearest dog shelter, or the Anti Cruelty Society. In addition, there were these old ladies sitting at a table with two cocker spaniels with some donation bucket… Uh, no thanks! Give you money??? Hell to the NO! Not only did I not know why they were sitting there but how about a tip of advice… don’t get a bunch of cranky old hags to ask for donations, how about some nice individuals who make you want to open your wallet and give.
Tis the season for giving! But… not at this place.
Later on yesterday we ran into Petsmart because they happen to be lower in prices, and it was the complete opposite of this cold place.

Brought my dog in there to get groomed and nails cut. The grooming was cool but they messed up my dogs nails and they are now cracking. Poor thing is limping and might have an infection. Some of the nails even look like they were not trimmed. Horrible waste of money. It seems like they don’t know what they are doing. $ 10 is cheap for nails to be trimmed but not worth it for the price at this store. They will Freddy Kruger your dogs paws. Also, the staff there is horrible. It’s like no one works at the store. Every time I go in there I need to ask the cashier to call someone on the intercom. Are they all hiding in the break room? It a waste of time in my busy schedule. This store needs all around improvement. Where are the managers to stop this behavior. Where is the store owner?

VERY RUDE STAFF! I was in there with my daughter looking at hamsters. We asked the man if we could see one of them. His reply «ONLY if you are serious in buying» ARE YOU KIDDING ME!!! Why would a 50yr old woman & her daughter ask to see a hamster IF we weren’t buying one? Do I look like I am in the damn store to just «play»? Go else where please

I was greeted when I walked in and was asked if I needed help finding anything. Very friendly/​helpful staff, if I ask them to check in the back for something not on the shelf, they do it. They won’t give you the bs line“if it’s not on the shelf then we’re out.” Huge variety of food, toys and supplies for many animals. I have been coming here for years and I’ll be back again.

2 Stars for grooming. That’s how many stars I’m posting as this is the primary reason for our visit to Petco. 3 Stars for dog accessories that I wouldn’t have found if we didn’t schedule here.
I let my Shih Tzu’s hair grow out to help keep her warm during the recent winter months. I bathe and brush her regularly but I’m lackadaisical. When I was finally ready to take my dog to her regular groomer in Schaumburg, an aquaintance in my boyfriend’s neighborhood who has a Shih Tzu referred me to his groomer at Petco.
Because I’ve seen her work done on his dog many times before, I thought I’d give her a try. While my doggy now looks more adorable, it may have been a mistake.
I think her backside was shaved too closely. She may have suffered from razor burns; so, I put a dab of Vaseline to help with the irritation.
The very next day, she seemed lethargic, glassy eyed and vomiting. I called her Vet in Hoffman Estates. Her Dr referred us to the VCA in Franklin Park. My once healthy Shih Tzu now had an elevated temperature and possible gastrointestinal problems. I was instructed to feed her Dr’s Prescription Formula bland, wet food and ½ tab of Benedryl for 2 days.
Both Veterinarians called to check on her progress the following day. A couple days later, I felt a lump on her throat. It could be nothing. She has appointment with her regular Vet on Sat to have a look. I’m wondering if it was an ingrown hair as I’ve discovered that it popped like a pimple this morning and has become a scab that I’m leaving alone for her Dr to see.
Petco sells Paws here! Anyone who has read my review about the Corner Barkery knows what this is. I love it because I can come here for those now!
Great selection of clothes and other accessories I’ve never seen at PetSmart or Pet Supply Plus. Sherpa bags that look more like a tote, pet slings and bicycle baskets.
The layout of this place is kind of funky. I think it’s circular. As long as the dog stuff is first and kept to the right, I won’t get dizzy.
With everything they have, including an abundance of food and treats sold, I’m shocked and disappointed they don’t have her favorite treats here! Hopefully, they were just sold out.

This location is terrible. The sign outside says open at 8am. If you go there even at 9am, the inconsiderate teens opening the store will say they are not open. How are you supposed to make money for a business if you do not know how to open the store on time. Completely rude and incompetent staff. FIND ANOTHER PET STORE! You’ll save money and brain cells. If there was an option lower than one star, this Petco would definitely receive that!

Very helpful getting my dog food that is not ordered often. Now they have it in stock for me all the time since they know I will come and get it there now

Worse Petco ever. Manager, young Hispanic man, who was at the register. Rang the customer ahead of me and proceeded to walk away from the register to talk to his friend. Didn’t say go to the next line or even look at me. Horrible. I asked the young man who did check me out if it was the manager and he said yes. AWFUL. wll never be back, prices were high too so only got part of what I needed until I got to another store!
If only he’d said Please go to next register, I’m closed, whatever. NADA

I previously brought my dog here for grooming, but this review is mainly regarding the vaccination service they offer a couple of times a month. Of course, it’s really Luv My Pet who comes in to do the vaccinations, but PetCo is accomodating and helpful. The lines can get pretty long, reaching all the way to the front of the store, but their customer service rep informed me when I called for info to come an hour early, which I did. Althogh my dog (who is an 80 lb shepherd mix) was scared most of the time, she warmed up. The vet techs were very gentle and didn’t freak her out. It would have been nuts if she went on a rampage minutes before her rabies vaccination.
I got her the rabies vaccination as well as the bordetalla and the 5-​pack of respiratory vaccinations, and it cost less than $ 60.

This Petco is very large, very organized and very clean. It is not a dump like other Petco stores I have visited. The staff is very helpful and always willing to answer questions. My dog was groomed by Wendy, and she did an excellent job grooming my dog, Annie. Annie came out looking like a show-​dog and looked absolutely beautiful. She smelled so nice too. Wendy has 14 years of grooming experience and only works in the mornings. My dog is little bit hyper and a little bit over-​zealous at times with a bit of an anxiety disorder. Wendy handled Annie like a professional and had no issues dealing with Annie. Thanks Wendy for doing such a fantastic job! Oh yeah — if you take your dog here for grooming you must prove that your dog is up-​to-​date on all shots. Otherwise, no grooming will be done on your dog. The price for grooming is $ 51 to $ 55 (depending on the size of your dog and how much grooming your dog requires). The price covers nail trimming, bath, hair cut and blow dry. This Petco has good sales, but you must have a Petco card to get the «sale» price.

I love this location. Everyone is very knowledgeabe and friendly. I often ask questions and always get resolutions on the spot. This store is huge and they have many brands. Love their holistic section. They have sales frequently. Grooming salon is nice too.

Thank you Petco for giving me a place to have my dog vaccinated for cheap! And for dealing with the chaos of having a ton of people and pets in line for hours.
Ill be back next year. My only wish is that the locations downtown had vaccinations more often.

Staff is friendly & helpful, but the prices are too high!