Panda Express

Terrible service. Food isn’t always fresh and the workers will mess up your order and give you drinks that taste bad and broken cups. If you want to have some good panda I would suggest Togo to the one at tanger outlets. This one is terrible.

I am not one for fast food, but every once in a while I get a craving for some orange chicken. Usually during the day at work, when I’m super stressed out.
I tried out Panda Express because I liked that their website had a nutritional calculator and I was able to build up my meal, mess around with it a bit and get the macros I needed on a meal I would enjoy.
The food tastes delicious and they have a chef right on side making everything fresh. Their vegetables are some of the best I’ve had, too. Cabbage, carrots, zucchini, green beans– a great mix!
My only complaint is that they are so so slow. They advise you if your meal will take a little longer (honey walnut shrimp adds a five minute wait, sometimes the veggies need to be made and have a wait) which is fine. If I don’t have the time to stay, I go with another option. BUT, even when they have nobody in line ahead of me and what looks like an empty store, they take forever!
The corporate customer service is great on social media, so whenever I have an issue– I usually Tweet at them and they get right back to me. I had a 15 minute wait once and live tweeted my experience. They sent me a gift card to give them another shot! Incredibly nice and unnecessary, but wins my vote to go back.
The store (the two times I’ve actually been inside) is clean, organized and nicely set up.

Very clean, polite and efficient. Even though its fast food it is made with fresh ingedients. The Honey Sesame chicken was amazing. Unfortunately its only available for a limited time. Bring it back.

I love panda, but I hate this one. I ordered a 2 entrée with orange chicken and honey walnut shrimp. The shrimp was practically out. So I assumed I would have to wait for some more, nope she gave me the 3 prices of shrimp and counted that as an entrée. Then I ask for teriyaki sauce for my rice and I was ignored! I asked again and again, finally the third time she heard me. But not well enough I guess. I asked for two she gave me about half of one. I won’t return regardless of how good Panda Express is. Also I’m pretty sure they are supposed to give a military discount and I showed my ID and she didn’t give it to me.

Gross gross gross. we went with the family of 5 and all ordered bowls. 3 of us had food that was tasted like it came out of a burnt pan. I’m usually a Panda Express lover but this was eww

No vegetarian options for entrees. Side Veggies were steamed as was brown rice so only flavor was the chili sauce packet I had to ask for. The only reason for two rather than one star is the convenience of drive thru.

Clean! Very cool modern design! Service was fast, food was fresh compared to other soggy take out. I’m a huge fan of the listing of calories for every item, help you make an informed decision!
This will be on the list of top choices near rivers and Ashley phosphate.

On. ⁰⁴⁄₀₄ I visited this location and was early so I sat outside for about 20 minutes. I thought by 11:00 am that an employer would unlock the door at start of business. One employee arrived at work at 11:03 when she got someone attention to open the door, I walked in with her and the employee who opened the door told me they weren’t open until 11:00 it was 11:03. Obviously they were not ready for business. I stood at the counter to order for about 3 to 5 minutes before someone asked me if I wanted to wait or order something was ready. As I stood there waiting I notice that the floors in the cooking area were very dirty for the start of the day. Finally I order my food and had to ask someone to turn the soda machine. The food was good. But the service was horrible.

I raved about your food when you initially opened. Today’s trip through your drive through was nothing short of disgusting! The fried rice was nothing more than cold mediocre fried rice filled with overcooked eggs… and LOTS of them! The orange chicken was cold and tasted rancid. The black pepper chicken was far too salty. The egg roll was just gross. You charged 5 dollars for a small entrée of Chinese spare ribs which were stone cold… and the cream cheese rangoons we waited 5 minutes for were burned. Wth??? I will NEVER go back! 23 bucks straight into the trash! I will never recommend this place again!!!

Great location with friendly staff. I have actually stopped by 5 times now to order the bowl with orange chicken and noodles with fried rice.
The food is always fresh, however they tend to be a bit slow on the drive thru and 3 out of 5 times I have visited they seemed to miss something out on my order. They have a young staff and perhaps they haven’t mastered the concepts of time and quality. I’ll be back, there is potential here.

Well writing the review made me crave some! They lost a star for two reasons. One they’ve raised their prices. Two, they once again left an entrée out when ordering through the drive thru. It’s annoying.
**Revised**
I’ve tried this Panda Express twice now.
The first time, my daughter and I went through the drive-​thru. This was all new to us, so we both picked the 3 entrée plate. I was disappointed to learn they didn’t have brown rice. Hopefully that isn’t the norm for evening time. It was shortly after 6pm so not even that late! We get home and realize we both only have 2 entrees. Let me tell ya though, that’s MORE than enough! If I ever get 3 entrees again, it’s because I’m splitting with someone. Even the 2 entrée is substantial enough to have leftovers. Anyways, immediately upon realizing we were missing food, I called. Seems our 3^rd entrée was in a separate bag that didn’t get handed over. She was extremely apologetic and put me down for a free 2 entrée plate.
The second time I went, was to redeem my freebie. I went inside during my lunch hour and they confirmed my name on the list. This time they had brown rice, yay! I Going inside, it was even more apparent how friendly the staff was. At least for me, every Panda Express employee I interacted with was very friendly and personable.
Between my daughter and I, we’ve tried a variety of the chicken and beef dishes, all very tasty. I was especially impressed with the crisp freshness of the veggies! Outstanding! Oh and the aforementioned brown rice? Very, VERY good. Maybe it’s because I’m new to this Panda Express concept, but I’m surprised at the less than stellar reviews. So far to me they’ve provided substantial, quality, tasty food for pretty dang cheap prices. Two thumbs up.

My first time here. «Gourmet Chinese» is interesting concept. I had a side of chow mein noodles with two entrees. Beijing beef was quite tasty with just enough spice without being overwhelming. Unfortunately most pieces of beef were as tough as leather but delicious at the same time. Same for the sweet fire chicken. The sauces, etc are great but the meats are overcooked or sat under the warming lights too long
I’ll give them another chance though because it’s hard to beat for $ 6.80 and fast !

So so upsetting. I get off work at 9pm m-​f. On this particular night I’m picking up food for my boyfriend, his friend and myself. They don’t have any of the food we want available and when I say I don’t mind waiting on them to cook the food they say the kitchen closed at 9. The sticker says 930. It’s 912 and they have very limited options available. This is upsetting and thankfully I ended up getting excellent services from subway but what really bothers me is when I called the complaint line for panda express she told me the conpany «policy» was cook to order from 9 – 930. So this employee. her name was Gera straight up lied to me and refused to cook the food I wanted. The worse part was the complaint line said someone would call me in 48 hours to go over this and apologise. That was over 2 weeks ago. I haven’t eaten there since and I don’t plan on going back. There are too many excellent options available to tolerate such terrible customer service.

Friendly staff and delicious fast Chinese food. Sometimes there is a wait if they have run out of something and are cooking it fresh but most of the time it’s quick in and out. And to be honest I don’t even mind waiting, who doesn’t want steaming hot entrees? Yummm! Highly recommend pretty much everything but definitely the chow mein, teriyaki chicken, orange chicken, and mushroom chicken :)

Terrible drive though experience. They tend to have attitudes when you are deciding what you want. And on top of that, they messed up my entire order and have something I never asked for ! They need to get there stuff together

The staff greeted me with a smile and a «hello» as soon as I walked in to the door! The cashier, Brittany D, offered me and 2 other guests complimentary drinks as we waited for the chow mein to finish being cooked, which I thought was very thoughtful of her! All of my food tasted fresh and was hot. The orange chicken is my favorite, and the cream cheese rangoons are yummy!

This is not about there food, because I simply love this Chinese chain. I grew up in California where Panda is everywhere!
My complaint I will be addressing is about my very recent drive through experience. My husband and I pulled up to the drive through that was VERY dark around approximately 7:40pm Friday night. No lights what so ever were on through out the drive through (not even the menu was lit).
We proceeded to check out as the cashier told us to pull forward as we waited for chicken to cook. The car behind us also had to pull up behind us to wait.
Ten minutes later the car behind us got their food. We waited an extra ten minutes before my husband decided to go in to ask. When he asked about our food no one had any idea what was going on…
Eventually they found our food sitting on the counter that was never taken out to us.
They apologized and my husband proceeded back out to the car.
We un bagged our food and there was soy sauce spilt everywhere inside! We only were given one fork, and one fortune cookie. (We ordered two separate meals). My husband had to go inside AGAIN just to get a fork so we could finally eat.

This place looks new, or newer atleast. What can you say about Panda Express. Easy to order, great variety, priced right. Stopped here yesterday for lunch and had leftovers to take back with me.
I had the «pick two» meal. I got half fried rice and chow mein, orange chicken and teriyaki chicken. The fried rice/​chow mein are not oily which is great. The orange chicken was tender and had great flavor. The teriyaki chicken came with sauce but I declined because it looked so tender already, plus I just wanted it plain. It tasted so good and tender as how it looked.
Overall worth a visit if you want a quick lunch/​dinner and great Chinese. My meal was way under 10 bucks with a drink.

Went through the drive-​through and looks like a healthy selection of entrees and sides. I got the orange chicken and fried rice with a veggie spring roll and it was good… portion sizes just right. I have enough left –over for lunch the next day. They give a fortune cookie with each entrée.
Service was quick and friendly enough. Thought it was odd there were no prices on the menu screen and they tell you to drive up for the price. It was 7.59 with no drink. guess that’s ok considering I had enough for another meal the next day out of one entrée. Wasn’t greasy or heavy like some chinese places… healthier than going through a burger fast food joint.