I live in Glendale, but the Sprint store on Brand Blvd had been consistently AWFUL(see review) over the past decade or so, I was willing to try any other store that I could make convenient. I spend a lot of time in North Hollywood and I noticed this store on Magnolia and gave it a shot. What a difference! The people at the Glendale Sprint store could learn a thing or two about customer service! Kudos to Nadia and Alexis for finding me the best deal/bundle upgrade and activating/transferring everything! Free tablet! After being with Sprint for 16 years it was nice to finally get what I expected. These ladies were fun and helpful and knew their stuff. We hugged when I left the store! Demoted one star for only one computer working with folks waiting, but that’s not the employees fault, and they were polite and acknowledged all the customers. I’ll be back. The Glendale store can have it’s complacent, slow, not very smart employees, terrible customer service and bad management.