A few of the staff can be surly to the point of rudeness, without any cause. Otherwise, this is a decent locally-owned hardware store.
Bernadette R.
Évaluation du lieu : 5 Northampton, MA
I was hoping to either find a skeleton key or get more information on installing a deadbolt for a door in the old house I live in. I wasn’t really sure where to start so I showed the man at the store a photo of my door and asked for some assistance. He was super helpful and told me how much it would cost to install a deadbolt and broke down the costs for me.
Ben H.
Évaluation du lieu : 3 Northampton, MA
This is a good hardware store. They have a very wide selection of hardware store items and they are always very well stocked. They also carry a broad selection of specialty hard-to-find items that you wouldn’t normally expect to find in a hardware store and you may not even find at a place like Home Depot. e.g. stainless steel hex head self-tapping sheet metal screws. They also have a first-class key shop/locksmith in the store. Their prices are about what I would expect to pay at a local hardware store but I wouldn’t call them inexpensive. I just wish that some of their employees were more interested in helping customers instead of stocking the shelves.
Robert J.
Évaluation du lieu : 4 LEEDS, MA
This place has everything, I rarely leave without finding what looking for. The staff is helpful and there is plenty of parking. Easy in easy out. If you need something head here, they’ll have it.
Gerard S.
Évaluation du lieu : 5 Northampton, MA
The only true hardware store in the area. Not only are the workers knowledgable, but they have stock that the others do not. I recently got a 13w fixture bulb there that two other stores did not carry.(Those were a few miles closer to me.) They also support the local art and charity scene. By the way, I’ve noticed that even name brand goods at Walmart don’t seem to hold up well. Is it because they squeeze their suppliers(as well as their employees) too hard?
Alex F.
Évaluation du lieu : 4 Northampton, MA
I’ve bought just about everything here, from drill bits to flypaper to keys to chain by the foot. And there’s always someone available to help out.(I often know what I need to do, but not exactly what I need to do it with.) I don’t get talked down to, as I have in many other hardware stores.(Maybe it’s just the Northampton location; they know better!) Their prices are reasonable: not as cheap as Wal-Mart, but not high.(And for my cheap keys at Wal-Mart late one night, I waited half an hour for someone to get to the counter to make them!) It’s worth the little extra to get really good service. I like supporting local businesses when I can. It keeps the money local too!