For Eyes Optical

They are an eye glasses place… the sales reps are a bit pushy and their prices are a bit high. My real issue is the time it takes to get the glasses completed (and the sales reps there…). Meh.

I’ve gotten glasses from For Eyes in the past without any problems, but the service has gone downhill recently. I went in to pick out a new pair of glasses, and when I sat down with saleswoman to buy them she was extremely pushy. She kept trying to convince me to buy a second pair of glasses, even though I explained to her multiple times that I was not interested. She completely ignored this and started pulling glasses off the displays for me to try on. I had to threaten to leave before she finally stopped trying to sell me a second pair of glasses.
When I went to pick up my glasses with a new prescription, the prescription was too strong and I told the employee this. He insisted that the prescription was correct and I needed to adjust between my contacts and glasses. I calmly explained that I’d switched between contacts and glasses in the past, and I could tell that the glasses prescription was completely wrong. He refused to answer any of my very simple questions about how to resolve this issue with my opthamologist. He was clearly trying to get rid of me, and he stood up and started walking away while I was mid-​sentence. I left For Eyes with the wrong prescription and no idea how to go about correcting the problem. The customer service was terrible and the employees do not listen to you.

Excellent service from a very patient team. They will help you adjust your glasses until they fit just right. Friendly team and Regina shows care, patience and expertise when helping her customers out.

Great service at this place. They fixed my broken reading glasses I bought here earlier, for free!

Not only did we not get good service here, the optometrist was extremely condescending and rude. My husband and his son had gone here for several years — never again!
I took my husband for an eye exam I’d scheduled for him. He had neck mobility issues at the time. The optometrist told us she couldn’t examine him and then spent the next ten minutes speaking to us as if we couldn’t understand her or we are mentally challenged… then made a big show of telling us she wouldn’t charge us for the visit. Yeah, you’re right you won’t! All you did was pontificate endlessly and didn’t help us in the least!
I scheduled an appointment at an ophthalmologist who didn’t hesitate to tell us all it would have taken was a little knowledge and patience and maybe five or ten minutes longer, which I believe because we were out in less than an hour.
I would not recommend this place to anyone.

This place have me horrible service. The older man with the beard barely let me try on the glasses I just bought. I returned my glasses to change the prescription and was told I couldn’t change it because my Rx was not within 3 months. They were going to recharge me $ 200 extra even though I Had just purchased it less than two weeks prior. I went into the clybourn store and they were wonderful and helped me out greatly. Did not have to pay the ridiculous amount this location tried doing. I only picked it up here having it be close to where I live. Do yourself a favor, go to the clybourn location where they will treat you wonderfully. The man literally threw my glasses on the table and did not help at all. Horrible.

The staff here is so helpful and friendly. Regina is a sweetheart and she helped me pick out 2 pair of very stylish glasses. I got 2 pair for less than half the price from my local optometrist. The glasses were ready in less than a week. I love this place and plan on getting my glasses here from now on!

My contacts have been bothering me lately due to my allergies, so I am back to wearing my glasses. Since it has been a while they were loose and bent out of shape. I was able to walk right into For Eyes and get my glasses fixed. I was out in no time!

Gotta say… this place surprised me. I was looking to get some replacement glasses in a hurry and not spend bank in the process. I saw online that they had a deal going for «2 complete glasses for $ 99». This sounds too good to be true and in the past, I’ve gone into other vision places, falling for this. In the past, I’ve spent hours finding the perfect glasses just to find out they arent included in the special. Usually the special includes a few grossly out of date frames, that you wouldn’t be caught dead wearing, in the privacy of your own home… in pitch black. Surprisingly, For Eyes had a REALLY nice selection of trendy frames that all fell in the «2 for $ 99 category». The people were wicked nice and even provided our two year old with a crate of toys to keep her busy as we shopped. We ended up getting the eye exam and were equally pleased with the doctor. Everyone in this place was helpful and genuine. I would recommend this business to anyone looking for a good value and great service.

I would not go back here ever again. I ordered a pair of glasses on the 18^th of January. I needed them shipped to me because I was going to school the next day. The glasses were shipped to the store on the 22^nd instead of to me. I’m still without glasses on the 26^th of january. So, I call them up and as it turns out, they finally decided to ship out the glasses on the 25^th. 4 days after they got them. I hope they come soon.
Did I mention it cost $ 10 to ship? For that price, they should be overnighted to where I am. I could have had someone go to the store and pick up the glasses for me and then ship them out to be and they would have gotten here faster and cheaper.

I’m very irritated with this place. I got my eye exam here and purchased expensive contact lenses. When it came time for a refill I was informed that my doctor had left the company and that they did not have my records/​prescription.
It has been a month now and I have been trying to track down my eye doctor. Also the lenses they sold me are very difficult to find anywhere else. It looks like I’m going to have to pay for a new eye exam even though I have a valid prescription already.
Very poor customer care.

This place was recommended when my 7 year old first needed glasses. They have a smallish selection of children’s frames but that turned out to be a good thing since it sped up the process of finding the perfect purple, «Barbie» brand frames for my daughter. There were only two opticians there and a long line of customers so, it took a bit of waiting. Once we got called, the process was zippy and my kid LOVES her new specs.
Also, I hear through the grapevine that they have an awesome repair/​return/​exchange policy, if need be.

This place has excellent customer service! I definitely have to give credit to Thelma who helped me out a great deal with picking out the most awesome frames. It’s always difficult for me to pick the perfect one, but Thelma has some really great tastes to suit my style.
Highly recommended location!