I used to work at this location, I worked for In N Out for 14 years! Never would I have ever spoken to a customer the way we were treated tonight. Our food was somehow placed on a shelf at the walk-up and we waited for over 30 minutes and told that it was because we ordered fries! Seriously! we asked for fresh burgers and were told by the cook/manager that it was not going to happen, until my boyfriend lost it and demanded fresh food, that we finally received it. I know that sometimes it may get overlooked but the attitude was unacceptable! I have worked at many different locations and I would never ever spoken to any customers the way the cook did! I’m not sure if he was a manager because no manager I knew would ever speak to anyone that way!!!
Morris P.
Évaluation du lieu : 5 Granada Hills, CA
a double double with cheese and grilled onions is always great. i prefer their fries over other fast food places
Dylan R.
Évaluation du lieu : 3 Los Angeles, CA
Before I moved houses, I also had an In-n-Out within walking distance. I can’t recall the location of that one, but it was great. Now that I have moved though, my opinions change. At my old house, food would come out in a second, at this one, the kitchen is hardly even the size of my room, so ordering a burger and fries will make you wait at LEAST15 minutes. Drive through was actually an option before we moved! I could go grab a burger before I went to the beach or something, but now, I’d rather keep driving until I find one on the go instead. The food is still amazing like always, it’s always been great, but there’s no indoor eating space which is very unfortunate because we’re in California! One of the hottest states in the country! You can either bake in your car while you wait for drive-thru, or get swarmed with flies while you wait in the line.
Star K.
Évaluation du lieu : 5 Los Angeles, CA
Grilled cheese protein style with grilled onion and chopped chilis Animal style fries with chopped chilis Chocolate shake The employees are always working so hard here. Food is always amazing! Drive thru line but also walk up order and parking with sitting area. 2 drive thru lines sometimes goes out to the street.
Brandon G.
Évaluation du lieu : 5 La Crescenta, CA
Why would this location have anything below 5 stars? This is one of the best locations.
Bean H.
Évaluation du lieu : 5 Simi Valley, CA
One of the best in and out locations in the valley old school, the real in and out experience any negative reviews should be disregarded.
Heather J.
Évaluation du lieu : 1 Northridge, CA
Three cars in front of me yet I’ve been in line over 25 minutes. They only make two menu items! Find a different in-and-out. The other ones are way more organized and faster.
Hannah L.
Évaluation du lieu : 5 Pasadena, CA
What’s to say? This place is always poppin’ and minimum wait is 15 – 20 minutes because it’s packed with hungry people. This one’s been here over 25 years, I grew up just a five minute walk away! I go for the #3, grilled onion, with spread on the side for the fries, sometimes a chocolate shake — so thick and creamy. Gotta love the in-n-out. Don’t forget to find that John 3:16 bible verse in the bottom of the cup ;)
Ayo K.
Évaluation du lieu : 4 Canoga Park, CA
In-N-Out Burger. Don’t wait in line. Go in for this one! It is pretty crowded. Be wary, you may not be able to find a seat. This In-N-Out isn’t the best location in the Valley. However, they are convenient and make a decent burger for the In-N-Out style. However, the soap smells really nice from the bathroom.
Judy H.
Évaluation du lieu : 1 Los Angeles, CA
SOSTINKIN’ SLOW There are lots of In-N-Outs. They all taste like In-N-Out, but this one is sooooo slow. It can take 5 minutes per car. Sometimes I think they want the long lines to look busy, but that’s crazy. Not worth the wait. Not for me.
Andrew M.
Évaluation du lieu : 1 Granada Hills, CA
Wow. Horrible service. I live right by this in n out so I’ve been here a number of times. It seems like every damn time go here, they forget something. They’ve forgotten to give me my drink 4 different times. I’ve asked for an animal style burger, and they’ve given me no onions. I’ve went back and told them that they forgot to give me my drink the last time I was there and the manager wouldn’t give me my drink. Lol, like c’mon just give me my drink that I paid for but your workers failed to give me. I know, why don’t I just check if I received everything each time. I guess I haven’t learned my lesson with their poor service. Maybe someday I’ll receive what I paid for. But until then, 1 star.(I’d give zero if I could)
Andrea M.
Évaluation du lieu : 1 Tujunga, CA
idk what happened to this spot they changed some workers now its horrible they got a bunch of retards on the window that cant understand simple orders like 2 chocolate shakes and one half vanilla and chocolate … that was my order … and they made me all three with vanilla, when i went back to the window to exchange the two that had vanilla he looked at me like i was stupid i told him i need two chocolate shakes he repeated the error 3 times !!! they were driving me insane i will never return to this location
Elaine G.
Évaluation du lieu : 4 Jundiaí - SP
Voltando da Disney, resolvemos parar no In on out, tinha lido alguns posts sobre essa rede. E adorei, aliás possuem poucas opções, mas para mim perfeita!!! Batatas crocantes !!! Vale a oena
Elliott B.
Évaluation du lieu : 1 Santa Clarita, CA
By far one of the worst In-N-outs I have ever been too. Why is it so bad? Parking. Drive thru. The drive thru line ALWAYS has cars coming out of the street making it impossible for other cars to drive in to their TINY parking lot. This INNOUT has the smallest kitchen and it’s seriously like a drive thru 1995 Shack. IN-N-Out NEEDS to remodel this architecture and traffic flow design. You will spend 5 $ of gas money just sitting in the drive thru. Total wait time. 20 mins.
Jake R.
Évaluation du lieu : 4 Los Angeles, CA
This is one of my favorite burger places in Cali. The burger is patiently made, with real meat, it doesn’t have that chemical taste like McDonald’s has. The fries are cut from real potatoes as well. The only downside of this particular In-&-Out is that it’s so popular, the wait can take up to 20 mins, which is why it only gets four stars for me. It’s great that it’s Popular and successful, but when I get fast food, I’m usually starving so I want it FAST. Overall great place.
A I.
Évaluation du lieu : 1 Panorama City, CA
I love In-N-Out in general, but this particular location is terrible. Often times, the car line is way out on Balboa(a busy street) and there is no entrance on Lassen. This makes it inconvenient for all patrons in all directions at all times. The car line is actually two lines and both take forever. Hence the car line out in the street. Next, their intercom doesn’t work or their employees can’t hear. Either way, it’s a disappointing experience. No onions turns into grilled onions, for example. And somehow, a #2 becomes a #1. Wanna eat there to avoid the lines? 1. No indoor seating. 2. Huge wait. 3. Seating right by bathrooms. Terrible layout and service.
Jacqueline T.
Évaluation du lieu : 3 Winnipeg, Canada
I was in LA a few years ago. My husband and I did a drive-thru run at In-N-Out because it was one of the places that I wanted to try and I have heard and seen their food on social media, so I was curious to know whether it lived up to its hype. We ordered a burger and fries; however, my husband made the mistake of ordering it without the sauce(which is what makes the burger an In-N-Out burger!) because he was worried the sauce would make the burgers and fries soggy on our return back to the hotel. I was so disappointed that he did that. So my review is just based on the burger and fries minus the sauce, and it tasted pretty average like any other fast food burger joint. The next time I come here, I will have the burger with their famous sauce and also have my fries animal style. So for now, I rate it 3 out of 5 based on this particular experience.
A. A.
Évaluation du lieu : 3 Los Angeles, CA
I’ve come to this In n Out for as long as I can remember. Today they get 3 stars because the patty is getting thinner and thinner. Check out the pic I posted. Come on guys, is this In n Out or McDonalds!!!
Aj A.
Évaluation du lieu : 5 Chatsworth, CA
My favorite location and no inside dinning room only tables in the outside. This location is always busy none stop. Hamburgers are great as well as the service. Drive-thru and Walk-in window ordering… Open until 1AM. Be warned: Customers are not allowed to take pictures of the inside operation or employees, period. You are free to take pictures of the outer building, signs etc…
Ernest M.
Évaluation du lieu : 5 Los Angeles, CA
If I had to represent a west coast burger and specifically speaking California burger. I’m and out. How can I rave about this burger. This my first actual check in of the million times I been to many of them. Customer service is as efficient as you can get. Double double. Cheese burger or hamburger. There simple choices all so delicious. They have, drinks and shakes. If I traveled more than a week outside of California I’m already having in and out withdrawls.
Matt C.
Évaluation du lieu : 5 North Hollywood, CA
Nothing can be said that hasn’t already been stated a million times. Im amazed at how much money this place makes and I’m jealous of the owners every single time i go. Wife and I used to be all crazy about all the secret menu and different ways to get the double double and fries but realistically nothing beats the original with whole grilled onions well done fries and a shake. Fuck it’s so good.