Payless Shoesource

Customer service sucks big time the guy didn’t ask If I needed help he just peek to where I was looking at the shoes. He was to lazy to see if the another pair that wasn’t wear yet. I only try on one pair. Both of the bottom of the shoes was dirty.

Ive visited this store before and ive seen this employee before. But, i have to say i wasnt sure if it was just because a manager was there but today she really took intiative to see if there was something i was looking for. She even offered to looked up a store and called over to have them reserve the shoe I had wanted and i even got coupon. Awesome service!

I don’t normally shop at Payless Shoesource, but a co-​worker told me they had cute, polishable black shoes, which I need for work. So, I went online, and I bought some — since I’m going back to work on Wednesday (after four months of maternity leave and bonding time.) Sad face. Anyway, when they came in the mail, I tried them on… and my feet decided to grow during my pregnancy, so they didn’t fit. Their website told me the locations that carry the size I need, so I went. The employee working was helpful in finding the size I needed, and she did a quick exchange. On my way out, she forgot to take off one of the sensors, though, so I beeped, which scared me. (Ssshhh!) But she apologized nicely, and she quickly took off the sensor. Then, I was on my way. Overall, a good experience.