Nave Motors Inc.

I have used Nave Motors numerous times since moving to Novato. They have been very punctual and reliable. My bills have been very reasonable. They are thorough and honest. As a person who knows nothing about cars, I take my car to Nave’s with complete confidence that I will be taken care of with the utmost respect and integrity. They are just the best, can’t say enough positive things about them.
Julie Weaver

Great people great service. Nuff said but Unilocal asks that you talk more or they won’t post this. Unilocal blows but nave’s does not

Ryan helped this damsel in distress on the night before Thanksgiving; arrived within minutes of my call, cheerfully changed my flat tire and couldn’t have been nicer or more efficient. They are on my speed dial forever! Thank you, Ryan!

Nave Motors has been my «go to» repair shop for more than 15 years since we moved to Novato. They have taken care of multiple vehicles for us and we have also used their body shop, all with great results and very fair pricing. They are honest folks — they don’t recommend any work that is really not needed, yet they are also very thorough.
.
They go out of their way to help when you are in a pinch. Last month we had an emergency with my truck before heading out of town on a camping trip and they helped us despite it being near their closing time. They even went hunting to track down a part they needed. My wife was thrilled when we did not have to postpone our trip :-). Thank you to JT and the rest of the folks at Nave!

I got rear ended in my brand new car and the insurance company recommended Nave Motors. I called and spoke to Dave and he was very friendly and knowledgeable and told me to bring the car right in. He then walked me over to the rental car place and handled everything. He communicated with me through-​out the stages of my repair and then returned the rental car for me when it was all done!
The repairs done to my car were all factory parts and they brought it back to new! They even returned it a bit cleaner than when they got it. Hopefully I will not ever have to go back but if I do, I’ll definitely call Dave!

Great service; great communication; took perfect care of my car. I recommend them highly.

Needed a jump.
Called in, got someone on the phone immediately, gave them my address, and they were at my place in under 15 minutes. Car jumped and and receipt in hand in under 3 minutes and I was on my way.
Price seemed reasonable to me given how quickly they came and that this was also on a Saturday morning, they made no mention of up charging for weekend service.
Driver was friendly and professional.

This review is for a row truck service call. My roadside assistance sent them out while I was stranded at work with a flat tire on the front driver side. They arrived in less than an hour. From previous experience I knew the donut needed to be on the back tire and I let the driver Ryan know that. He was extremely helpful and moved the rear tire to the front so he could put the donut on the back, ensuring I could drive the car safely to the tire shop to fix my tire. Thanks for the quick and amazing service!

God know how hard it is to find a decent and honest mechanic for your car.
Well this is it. Those guys are no BS. They will not try to sell you useless marketing services and their prices are very competitive.
They are a great team, I love that place.

Needed tow service and everyone there was pleasant to deal with and arrived quickly. Much better experience than the other local place I reviewed last year. To respond to Shelly’s negative review and about tow services in general, what kind of experience you have can depend on which driver you get and if they tend to be shady and have the opportunity to do so with you and your situation.

Talk about getting the shaft! NO GOOD will come out of dealing with these people! Pushy, Demanding and Money Hungry. They are destined to fail!!! Worst Tow EVER!!!

As a woman who doesn’t know too much about cars, I appreciate that they don’t try to talk me into a bunch of repairs I don’t need. I went to a repair shop near my house in Hamilton Field and was quoted $ 1,400 to fix my valve cover leak on my Toyota Camry because he said I needed all this other stuff done. I then took it to Nave and he said I could get it fixed for $ 400. I thought «Oh, he’s probably gonna do that thing where they call and say «Well, we got in there and actually you need all this other stuff done». That didn’t happen. They stuck to the original quote, so no surprises. They’ve just earned a loyal customer.

I’ve been going to Nave Motors since 1986 when we moved to Novato. Nice family run business. Trustworthy mechanics. JT told me that I was still under warranty for something I had asked him to do, and I got it fixed free at the Ford dealer. That’s the kind of shop I want to take my car to. Reliable, honest, pleasant, dependable.
Prices are reasonable.

I have been taking my private and company vehicles here for years and I have never been disappointed with the service. It’s a very efficiently run business and the brothers/​owners Matt and J.T. are always very courteous and professional. Tom is one of their mechanics that I’ve gotten to know over the years and he’s a great mechanic and person. Apart from the standard automotive service and repairs they also have a body shop that does excellent work. David runs that part of the operation and he’s a pleasure to deal with.

Nave Motors was very helpful in helping me decide whether or not I wanted to buy a used car. JT was very personable and is a real asset to the company. I am so pleased; I will definitely tell others about them.

I called Nave Motors and got great service from Matt.
We needed a flatbed truck at a specific time and he
helped us out. Very responsive and reasonable.
Great service.

By far, the best shop in Sonoma and Marin counties. These guys are experienced and provide excellent work at competitive prices.
I have had numerous vehicles worked on both for mechanical reasons and body work. Their mechanics are top notch — well trained — and do excellent work! Their body shop crew is equally fantastic!!! I highly recommend Nave to all! They are super honest and don’t try to sell you stuff you don’t need.

Awesome service!!! This will be the only towing Company to use in the area!!!
Job was done fast and very professional. They are less expensive then the competition and the service is Million times better!! I wish I can put 10 stars for them. They are that great!

I wish I could be more complimentary. I used to drive here for my oil changes and any necessary repairs, despite living 20 miles away. I was impressed with their small-​town feel and like to stick with businesses that have done well for me so far.
Then I came to them with the following problem (keep in mind that I knew nothing about cars at this point):
My interior lights have been dimming randomly while driving, and recently my electrical system died when I tried to start the car, but then came back on when the battery was disconnected and reconnected again.
OK, so I explain all this and they say they will check it out. They come back to me and say my battery is dead. To be absolutely clear I ask «so you are saying that I need to buy a new battery» and they unequivocally say that yes that is the problem.
Well, maybe you can already tell by reading this that the problem was my alternator. Why would my lights be dimming while I was driving if it was just my battery?
When I called AAA to replace my battery the guy figured that was the problem instantly, and then ran a quick test, took him about 30 seconds, to confirm it.
I haven’t been back to Nave Motors since then. It might sound small to you, but I need to trust my mechanics to accurately check out my car and suggest appropriate courses of action. Maybe it was a fluke, but they lost my trust.

Nicest on the phone out of 3 different calls to get a tow in Novato.
Guy who showed up was awesome too!
Super quick, smooth, knew what he was doing.
Will definitely use these guys again!