TGI Fridays

Horrible. Terrible. Disastrous. Tables waiting to be cleaned when people waiting out the door! Hostess pretending to clean the tables as more people walk in. I don’t know if we shld wait or leave. I can only imagine the service once seated:((it used to be good once upon a time. Wat happened?

Food is disappointing. Don’t eat here. Had boneless wings. Really, basically frozen over breaded popcorn chicken. First order, served deep-​fried, burnt. Looked like large, walnut stained wood chips. Asked for a side of coleslaw, 1.99 for literally two teaspoons full. Manager, could give a shit when I showed her. Felt bad for the guy who took my order. Perfect service person. His manager should be fired. This is not the tgi Fridays that I know. PU… What a disappointment. Travel 43 weeks a year. Tgi Fridays just got nixed.

The only reason I’m giving them one star is because I have to!!! Ok, I eat Friday’s probably once every couple of months. My family and I had a long day and we were all very hungry so I made the decision to go to Fridays (which I regret). To start off, our food took about 30 – 45 minutes to come out. As I mentioned before, we were all starving so this was an immediate problem. Secondly, my dad & I ordered the pasta and it came out super dry, his was missing the parsley, and both of ours was missing the red peppers. Our waitress didn’t bring our food out and we pretty much didn’t see her the rest of the night. After she took our order she didn’t check on us one time. Anyway, the manager came to the table and asked if everything was tasting alright –_​– first of all, she didn’t greet us like a real manager would have. Only reason I knew she was a manager is, because of her clothes… which looked sloppy. She was very dry and she offered to recook my noodles in more sauce. My dad sent his back all together. The manager then came back with my food after another 10 minutes and after voicing our concerns on the wait, the quality of food, and the service all she said is «I’m sorry, I’ll talk to ur waitress» her name is Val I guess short for Valerie. I then told her I was calling corporate and she said «that’s fine» & came out with a piece of paper with her general managers name and number which was just the number to the store. I’ll definitely be talking to a person higher up about her. She didn’t offer anything off the bill, not a free dessert, NOTHING. Won’t be going back.

Well this is a sad day! Where to start… 15 minute wait on a Saturday lunch with ²⁄₃ of the restaurant empty, cold spinach and artichoke dip, and plastic still on the ribs for the Jack Daniels sampler… The cook came out to apologize and our meals were refunded after an hour of disappointments! We won’t be back

As a kid, I loved TGI Fridays. I would even say it was my favorite restaurant. Everything from the food, to the goofy s**t on the walls, to the service. During my high school and college years I didn’t go to Friday’s as much but the times I did go I noticed it was changing. Service was getting bad, the goofy stuff on the walls was starting to disappear, the menu was ho-​hum. I hadn’t been to a TGI Fridays in probably 3 years…
Went to this location for the first time. I read the Unilocal reviews but still gave it a shot as it looked the least full in the area. We were seated quickly and a server came to our table quickly. I found the menu hard to read. The font was small and the descriptions weren’t very appealing. Also the organization of the menu was odd — some items in one spot that should have been in another spot.
I went with the Jack Daniels chicken, it was ok. Not the best thing I’ve ever eaten and not the worst. The sauce was good, the chicken seemed dry. The cole slaw wasn’t much to speak about and the fries were – your typical fries.
I thought the service was good! She was attentive and quick with refills. Seemed friendly too.
I won’t be running out of my way to Fridays anytime soon but I would go back if they weren’t busy.

Wouldn’t recommend. Only gave two stars because waitress at least tried to be good. Manager was more interested in socializing with staff rather than taking care of customers. Bartender had no idea how to make drink I ordered. Food was lukewarm. The staff just really seemed not to care.

Our waitress was great. She was very attentive and had a great personality but I think she’s needs to be a little more knowledgeable about about the happy hour menu and be ready to suggest adult beverages. The food was ok. It wasn’t nasty nor was it anything that you had to have again. Would I suggest this location? Not necessarily but if there’s no other place to go this is an ok spot.

Good food as always! Great place to go on a snowy night! Enjoy the salsa/​chips before dinner. (being a tgif member). Love the Turkey burgers with their own jack Daniels Sauce! Enjoy sitting in the bar with multiple TV’s also!!!

Awful. If you looked up over the top chain restaurant in the dictionary it would show Friday’s. Out running errands with the kids and I had a coupon. I haven’t eaten here in years, but figured I would try it with the coupon. Up selling everywhere. The waiter, crap all over the table, signs, etc. the menu/​s were busy and confusing. I had look way too hard to find the food through all the pages of drinks. The menu was disorganized and confusing to read. The food was too complicated. No item was simple. It all had added toppings and flavors. I ordered a simple cheeseburger with American cheese and fries. I forgot to ask for the fries without seasoning. They came coated in salt and a ton pepper. Yuck. My cheeseburger came with cheddar cheese, bacon, onions and a chunk of ham mixed into the cheese? Those are all thing I’ll eat, but not what I ordered. My teens had trouble finding things on the menu that were simple enough to eat. They ended up ordering off the appetizer menu. Even some of that was too fancy. We left with bad tastes in our mouth. The Sprite tasted funny, the iced tea did not taste fresh.
The waiter was good. He definitely pushed the up sells, but he was attentive and friendly. Quick with drink refills. But the food was just yuck. I’ll stick to the locally owned restaurants. I am not a marketing number to be sold. I will not be back again.

Just had the appetizers. Kind of a three –some thing. They were OK. Ordered a coke and two shots of Captains. 3 bucks for the Coke and 6 bucks each for the shots. Seriously at a Friday’s ??? The potato skins were salty.

I never been a complainer but this time just was too much, I took my wife to the Novi TGIF on Wednesday night, we arrived there before 430 pm for an early dinner, we walked in, got seated very quick, it wasn’t that busy because I parked sort of close to the main entrance, I had to go to the bathroom and as I was walking to the bathroom didn’t see many people sitting so I was very happy, I went back and sat with my wife for 15 minutes before the waitress came, she came hello can I get you something to drink so I ordered a coke and the wife ordered sweet tea, lots waitresses were passing by some were servicing some people and some were just waiting for customers, but my coke didn’t come til another 10 minutes, sweet tea never made it, when I complained to the front server I got the manager coming with the sweet tea, I politely just said I didn’t drink my coke, don’t wanna pay for it and I’m leaving, manager apologized and I said it’s all good.
Here is the best part, I left, walked to the Famous Dave next door and I got the best service ever, after leaving I emailed TGIF headquarters, they emailed me back a week later saying sorry, a member of management will contact me and they asked for my phone number, a week later I get another email thanking me for sending my phone number and a member of management will contact me and it has been over a month since last email without any emails or phone calls.
TGIF DOES NOT CARE AT ALL
I honestly think they don’t even deserve the one star rating
I will never go there of let any of my family or friends go there either

This is probably the worst TGIF around! I remember coming here as a kid and it was so fun and always a great family experience and the waitstaff was always friendly.
I waited at the host stand for over 10 minutes just to be recognized by the manager. God only knows where the host was at. We were seated near the bar which was nice until a group of super obnoxious people arrived.
The service was extremely slow. My hubby got all you can eat appetizers. Horrible mistake. We will probably be here all night cause it’s taking 15 – 20 minutes per order. How hard is it to drop wings in the fryer or fry some mozzarella cheese sticks.
The food is basic. Nothing special about this place, service sucked… overall it blew and I don’t plan on coming back anytime soon.

Server was great, but the food was not good at all. We ordered burgers that came out charred and tasteless. Hostess refused to seat us in a requested larger booth.
Friday’s was once a reliable spot to go to. Not anymore. Won’t return.

So disappointed. We came at lunchtime and it was not busy at all. Service response time was slow and our food was even slower. French fries were cold.

Very slow in every aspect of the service. Lunch took over an hour and a half and they weren’t busy. I didn’t even get my refill that I ordered 3 times. Also the prices are pretty pricy… not going back!

Not the best food, the waitress couldn’t tell us what the sauce was that was on the burger, steak wasn’t the greatest and the rice was bland, and I found a hair in my fries

If you get Melanie as your waitress, ask to change. She is a complete ditz. The food was absolutely horrible. Food items didn’t match the menus description, but she just made excuses. Drinks tasted horrible and when we asked for different drinks, she charged us for all of them. We asked to speak to a manager and she said there wasn’t one available. Never going here again and never recommending it.

We came to Friday’s because we received gift certificates from Corporate after having a terrible experience at the Southfield location. This was the Friday’s I know.
The service was very good, the drinks were well made, and the food was good. How can you go wrong with the Three-​for-​All and Jack Daniel’s chicken and shrimp? Lol Everything was cooked really well, and the chicken was flavorful and juicy.
My only complaint was their potato skins. It seems like everyone is going the easy route and filling potato shells with, like, a loaded baked potato mash. The potato itself is just kind of… mushy and tasteless. Pick something else for the Three-​for-​All.
Will I run back to Friday’s? Probably not, since I like to keep it local as much as possible and avoid chains, but if I must, this is a good choice. It doesn’t hurt that the kitchen stays open til 1 every night.

Great location and service. The manager and server were both very attentive. We had ribs and chicken with veggies, which was only marginal. The ribs were delicious, as was the Jack Daniels cake!!! The rum punch drinks we had were only ok. Not very potent!!!

So I’m going to go ahead and be generous and give this Fridays a 3.5÷5 stars, only because I’ve eaten here before and it’s usually pretty good.
Starting off with the Pro’s: the food today was delicious as always. My dad and I both redeemed Rewards from our Stripes, and he got the Jack Daniels flat iron steak and I got the chicken, with the tomato/​mozzarella salad and mashed potatoes for sides. You get two HUGE pieces of chicken and I definitely had leftovers. My mom got the chicken skewers and liked those too.
We got our free Stripes app as well (chips and salsa) and that was also very good. Fridays seems to have revamped the look of its menu and it also has some new sides like cheddar mac and cheese.
I usually go to the Troy Fridays with a friend for their Sunday specials but it seems like those have changed too — they still have their daily 3−7pm happy hour but it’s in the bar only, and we like sitting in booths.
Now, the Con’s: my dad wanted to order the raspberry iced tea, which apparently they didn’t have even though it’s on the menu. The waitress suggested some sort of strawberry passion tea, and he ordered that and it was delicious. He ended up with 2 cups of it, only to find out later there were no free refills… That’s fine, but something the waitress should have at least mentioned.
I’d give this trip to Fridays three out of five stars but like I said, I’ve been to this location before and normally it’s better. Hostess and waitress were both friendly, but I think the waitress was having issues figuring out all the coupons we were using (two Rewards and a free app) too.