Balneo Esthetic Day Spa

I have been a customer of (Maritza) for a long time am so happy and glad I can visit you in your own shop. You always meet your appointments sharp and advice if any changes. You are a professional, caring person. You are the best experience I had with massage. Best wishes. You are the best… Looking forward to get my appointment soon. I have always recommend my friends and family, what a pleasure to invite the world.

Excellent spa, the best experience I never had. Great facials and massages. The last month I went there for a massage, and I can say that it was the best Massage in my life.

Best place for a massage. It is a pleasure to walk in and be assisted by these ladies. I highly recommend it… for all your facial needs…

I have been a client of Maritza (the owner) for over 3 years now and have never been disappointed. When I started with Maritza, my legs were a big cellulite mess and I was embarrassed to wear any type of shorts. Thanks to her, I no longer have that problem! She recently took over Balneo Day Spa and I am very excited to see what new treatments she brings. Her professionalism and knowledge of massage and skin treatments are commendable. If you are looking for a Spa that will meet all of your skins needs, this is the place to go!!!

Decent place but not great. My first 2 facials were amazing, after that it kind of slacked. The arm and hand massages have stopped and the lady providing the service seems a little disorganized. I’ve been there about 8 times so far but I think I may be switching to a new location. Balneo… It’s in your best interest to read these reviews and take notes!

Purchased a groupon for a deep cleansing facial and was not disappointed. It’s a no frills type of place but def got the job done and I was happy with my facial. The esthetician was informative throughout the process. I would def come back.

I gave this place one star because there was not an option for 0. I bought a groupon as a gift of a massage for my husband. I immediately got a bad feeling when he had never been there before and i get a phone call within an hour and a half of his appointment asking if he can come a half hour later than scheduled. Tip for owner: do not schedule appointments on top of each other when you’re in this industry. The massage was sub par and she only did his back when it was supposed to be a full body massage. She started the massage at least 15 minutes late and ended a few minutes early. Note to potential clients: Her clock is conveniently faster than what you will have on your cell phone. The massage was supposed to be 60 minutes, but was 45 at most (more like 40). Her next client walked right into the room my husband was getting massaged in because there was nobody up front to great them. Not professional! And not relaxing for my husband!

Do not have eyelash extensions done. I think it was the owner (Jessica)who did mine. SHE GLUED MY EYES SHUT!!! Another person came the next day to fix them. They fell out after a week but I still had glue on my own lashes. I also got a wicked eye infection.

Great place, excellent facial and massage, the therapist help me about my skin. the experience was awesome. Definitely come back

Had gone here for years and always was a favorite of mine. Found out there is a new owner. Bought a Groupon recently and made an appointment for a massage. Person on the phone, who I believe was the owner was TERRIBLE. I knew from talking to her that she was not listening to me as far as a date and time. Showed up for massage and sure enough, was not in appt book at scheduled time. Asked me to come back later in day. I’m a single mom who has to plan everything in advance. Couldn’t come back later in day. Told me to come back tomorrow. Don’t want to. Came home and called Groupon. They refunded my money and was very apologetic. Please read the reviews on this one. It is not the same place that I once loved.

This spa has had a great reputation, but recently changed ownership. When I phoned on a Saturday morning to see if they had an open appointment, I was told to just come over. «Now?,» I asked, surprised there was an opening.
When I got there, the door was locked, and there was a baby in a stroller inside the reception area. Since I already had made the trip, I decided to wait a few minutes. I passed the time having a frozen yogurt next door.
Still locked, I phoned. She asked that I return in 20 minutes. Ok, now I’ve invested time, so I go home and return later.
The baby was still there and fussy. I initially thought the baby belonged to a client. But she tells me it’s her grandchild and excuses herself three times in mid-​service to attend to the baby. Really? So much for relaxing.
On what planet do spas have babysitting aestheticians? Planet Balneo, evidently. That’s a Saturday I’ll never get back again.

Terrible experience. Person that I dealt with on the phone was completely unprofessional. I have never had worse customer service especially from a spa!

Excellent facials!!! Been going here since for over 8yrs ago!! Clean atmosphere and great professional service. Excellent products love Yonka… Highly recommended!

I have been going to Balneo for 6 years! Great facials using Yonka Products, and pleasant experience overall. Since they have been in Nutley for 25 years, the spa is not so modern but the service is wonderful, and they are so warm, I know they really appreciate and respect all their clients.

I got facial, after purchasing a groupon. The first couple times I got facial with Cindy, She was good but my last experience with the other esthetician was so bad (she dont have experience) and I paid full price, horrible experience with somebody don’t know what she was doing.
I will never come back to this place.

I went to Balneo-​Esthetic for a facial after receiving a welcome to the neighborhood certificate entitling me to a facial. I was new to Nutley and figured why not give this place a try. I am so glad I that i did. Cindy was so pleasant and put me right at ease as she gave me a complete facial. I loved my experience with Cindy so much that I bought my sister a facial for her 18^th birthday there. Not only did my face get great care from Cindy but she makes you want to go back for her warm personal touch. I highly recommend giving her a try.