Marshalls

This was my first visit here. It’s like all the others. I thought the selection of ladies’ tops and swimsuits was better than the other locations I’ve been too. Also, the bag selection was quite small.

I can usually find pretty good deals here but you have to look. The girls that work there aren’t really nice and always stare at me like I’m going to steal something. They’re really good for finding designer stuff for cheap.

I walked in with my best friend who purchased a shirt for me. I tried on the shirt and unfortunately it was too big. I took off the original tags, but still had the original gift receipt. I walked in the store and one of the managers told me the gift receipt no longer matches the description of the items. (my bf bought the shirt in March 2014 and I tried returning it around the 9^th of May 2014). Now I understand it doesn’t match but that is the original gift receipt for the $ 29 shirt. Obviously someone at the store put the wrong tag on the shirt and it was rung up wrong. Unless the UPC changed to another item over period of 2 months. Again never wore it, I tried it on. Now I feel like it was unfair to tell me they can’t do anything about it and they can’t look it up by card or anything. I work for Walgreens and I know for a fact we are able to look up by credit card so why can’t Marshalls do it. I was very displeased that I couldn’t exchange the shirt for other items. I am a customer who hardly shops there if ever. I will be as a result reporting to the BBB about this incident and hopefully it will be resolved. This was a problem Marshalls should have dealt with. I had the original gift receipt; why it wasn’t matching when I never shop there I have no clue, but instead of telling the customer I can’t do anything about it was very ignorant on Marshalls part. Customer service was not at it’s best here. You don’t send a customer out empty handed.

I believe some ppl who’s gone to this store may not like it because they are used to «better». I am used to worst stores, thus is why I gave this place a higher rating. This Marshalls has furniture and beautiful decorative items. There is a big section for shoes and clothes. The handbag section has bags for $ 145…Where I’m from there is NEVER designer bags. Just the urban crap no one wants to buy.
This is one of those stores that you buy what you need on the first visit and get other things else where.

Love me some Marshall’s! As you know, buying from Marshall’s can be hit or miss. You may find an awesome dress, but not in your size. So… you go to the next closest Marshall’s hoping they have your size. It’s just the way it works! This Marshalls on numerous occasions has been the Marshalls I find the dress or shirt I am searching for in my size. I don’t know why, but this one has a greater chance then most of having size XS, Small and size 4 in stock. Hooray for that.
Now what I love most about this Marshalls is that their toy section, although small, beats the pants off any other Marshalls toy section in the area. I don’t know why, but they just seem to have some awesome toys that I don’t find at other Marshalls. They always have really cool Play-​doh sets that my girls and nieces and nephews go nuts over. I just got a cool Sweet Shoppe candy maker Playdoh set for 14.99 and a cookie making Play-​doh set for 9.99. It’s basically half price compared to what you would pay in Target for those sets aaannnnd I haven’t seen those 2 sets at Target. I’ve also gotten some very cool toys from here to give out as Christmas and Birthday gifts in the past. Like Monster High, Barbie, Melissa and Doug, Spider Man stuff and a ton of craft stuff like a tye-​dye set, jewelry making stuff, art set. All at unbeatable prices.
Also, for some reason… the stuff does not get beat up here which is a huge plus. I have found cool toys at other Marshalls locations in the past. but had to pass on it because I just felt weird giving a dented box as a present. Haven’t really had that problem here.

Ok, it’s not the greatest Marshall’s ever, but it’s the one I’d choose from this area. It has way more merchandise than the Marshall’s by Chicago Ridge Mall, & it’s a bit cleaner than the one by Ford City Mall.
So if you’re in the area, or just not up for the drive, this is the location I would go with.

Eh. I LOVE Marshall’s, and I was very disappointed in this one. It’s pretty small and cramped, so even if there’s not a ton of people in the store, it feels crowded. The store isn’t very well-​organized. Not impressed… I’ll drive to the one in Countryside instead.

I cannot believe what ignorant, rude, unintelligent morons work here. I had the rudest woman check me out. As I came to her register, she never once greated me with «Hello,» «How are you, sir?» «Did you find everything okay?.» Nothing. She then rings me up and stares at me. Giving her another opportunity to redeem herself, I wait for her to give me my total. She instead continues to stare at me! Finally, I ask, «What’s my total?» Instead of actually telling me, she POINTS TO HER REGISTER! Really? So I’ve gone from annoyed to angry. Then I take out my cash and place it on the register and, believe it or not, she says to be me, «I would have preferred it in my hand.» ARE YOU KIDDING WITH ME? Am I on candid camera? After she gave me my change, I had along talk with her Manager, who clearly didn’t give a crap. Completely ignorant, I will NEVER go back there again.