Natural Nails Plus

Positives
Very clean
Sweet Staff
Scrub is High quality
Drink options are decorated with mint
Negatives
Massage was way too rough for me. If I’m going to spend extra money to have a longer massage I would like to be able to enjoy it
There was a hair left in the polish of my right ring finger. Normally I would have politely said something but my thumb was redone twice already, once because the technician didn’t realize there was a gel square that was not buffed away leaving a bump on my thumb and secondly from an accidental slip from the technician.
I would like to give this establishment another shot because I highly value sanitation, but I hope these suggestions will be taken into consideration.

I would never come back here again! I simply wanted my gel extensions to be removed and they don’t even have the right equipment to remove them. They couldn’t even file it off with a normal nail file because they didn’t have anything strong enough.
After being told you the boss to just file off as much as possible, Lucy still sat there like she doesn’t know what she has to do. I ended up walking out of their store with my nail polish looking all scratched up-​my nails looked worst when I walked out the when I first went in.
The staff were crowding around me looking at my nails like I was some kind of exhibit as well, which made me very angry and claustrophobic.
Overall the worst manicure experience I’ve ever had.

I’m disappointed to be writing this poor review. I’ve been a loyal client of Natural Nails Plus for over one year now. I was at an event out of state and had a gel manicure. I showed up for my appointment with the intention of refreshing my gel manicure as well as a pedicure. The owner Alice informed me that she would be charging me an additional $ 5.00 to take my gel manicure off since I didn’t get my previous gel manicure with Natural Nails Plus. Apparently you are financially penalized for getting a gel manicure elsewhere. It is ridiculous to charge an additional fee for a service which would be providing regardless of the previous manicure’s location. I’ve spent hundreds, probably over $ 1000.00 at Natural Nails Plus during my time here in the Bay Area. I hope the $ 5.00 was worth my loyalty as a customer, my word of mouth, and extensive social media review. No one enjoys pettiness.

My nails look fabulous! I was pampered, I mean pampered! Friendly greeting, massage chair to relieve my tired muscles, they placed a warm wrap on my shoulders, offered a cup of hot tea, had me dip my feet in the spa, NOTE: they use a liner with the spa bath, clean and not contaminated! The leg and hand massage was wonderful. Be sure to try the paraffin wax on your feet, my heals are soft after the treatment.
It is best to make an appointment but they accommodate walk-​ins. Their is a reason why they continue to be voted The Best of the East Bay!

What? I have been remiss in not reviewing this hot spot. This is a sanctuary for my rough and worn feet and hands. I feel pampered as I walk in the door and the welcoming hellos from the ladies. I’m quickly whisked into a massage chair and an instant drink is in hand. A warm neck wrap relaxes me.
Alice is a terrific proprietor, she cares and takes the services seriously. If she is unhappy she will have the technician redo it. This happened to me and it was worth it even though I though it was fine.
Yep, it is a little extra money but I love all the little details. I’m always satisfied and you will be too!

Didn’t realize a check in was not a review… But anyway, they were able to make a same day appointment with me and accommodated my French tip request, when I didn’t originally ask when making my appointment.
They’re clean and well-​mannered. Their technicians, I had Vicky, are patient and polite. All you have to do is ask and they will help. Definitely will be coming back.

I’ve had pedicures from fancy spas on down, but this was possibly the best one ever. For a classic (standard) pedi, you get high end features: mint and lemon water and I assume option of tea, warm neck wrap, the best massage chair I’ve ever sat in that even had a section where your legs are raised, 2 types of leg massages — exfoliant and warm oil and warm towel wrap. Toes were painted very carefully and look great. A lot of men here, so I assume they do «manlycures» as week. Very impressed and I’ll be back.

Update: Alice the owner called me to apologize for what happened and to offer a free pedicure to re-​do it. I appreciated the call. Good customer service!

Best gel manicure I ever got but also the highest price I ever paid — a dilemma. :)
By far the biggest selection of colors I’ve ever seen.
Cuticle cutting was very detail oriented w/​o having to worry about «accidental» cuts as this lady clearly knew what she was doing.
I was in the mood for a very natural look up to almost invisible at first glance and picked a light pink accordingly. The lady brought with her a more intense similar color and applied it to her nail for comparison explaining that my pick will be very natural and one will be able to see the natural nail through. I stayed with my choice but appreciated that she cared.
The complimentary water I ordered came in a nice glass with ice, lemon slice, mint, and a straw. I guess I am hooked and will drink it at home the same way in future. :)
My technicians name is Rosa.

Best nail salon, hands down. Called ahead and made an appointment. I arrived on time and they were ready. Soaked in Lavendar water and it only got better from there. We were also treated to water, lemonade, and iced tea. I’ll be back. Friendly and well trained staff are a huge bonus. Loved my experience.

So… I waited until my 4^th visit to write a review. I love this place! I have lived in Oakland my whole life and have tried MANY a nail place. Natural Nails Plus is by far my favorite. All of the ladies are nice and very professional and the detail and care that they show my nails is fantastic. They promote care for your natural nail, so if you are looking for acrylics or gel, this probably isn’t the place for you. This is definitely a gem!

won’t go back again. Too much critical feedback about my feet and not relaxing.

I came in for a deluxe manicure. I called an hour ahead of time and was happy that they could accommodate me. I found the shop to be quite cramped, but clean and friendly. It appears to be a popular spot with many customers relaxing in the spa chairs with neck wraps.
I found my technicians service to be lackluster. I have small short nails that do not require too much clipping or filing. But, I was surprised to see the technician only file/​shape 2 nails. I also found the cuticle treatment to be very light. Lastly, the paint job was not that great. Overall, it felt like a very weak manicure. I believe the only difference between the classic mani and the deluxe is the length of the hand massage. While my experience was not awful, it definitely was not memorable or worth the $ 18 I paid.

I’ve been going to this salon for about 2 years now and they still remain consistent. Good quality, clean and professional service. They offer you little umbrella drinks and teas before your session. Plus they have a nice selection of colors. They carry OPI and Zoya.
All the nail techs are pretty solid… I can go to anyone of them to do my nails and feel confident with their work. But I still have my preference with Rose to do my toes. They do great with shellacs, my nails after 2 years getting it done here remain strong and not thinning as people complain about that get shellac nails in general anywhere. A nice perk is they give you gloves before you place your fingers under the UV light.
Prices are reasonable here with nice packages. This place is crazy busy on the weekends… It’s because their that good. They try their best to accommodate everyone. Alice runs an efficient establishment.

This is not the once-​a-​week mani/​pedi salon. This is the I Had a Bad Week and I Just Got Paid Let’s Get Pampered salon. The women are nice, they fit me in right away (on a Saturday!), and they definitely know what they’re doing. They’ll offer you a beverage (water, tea, etc.) before your manicure, and they’ll do both the mani and the pedi at the same time. Here are the things you need to know:
– If you didn’t get your shellac done there, they’ll charge you $ 7 to take it off.
– It’s not cheap. Soaking off my shellac and a classic mani/​pedi was $ 47, before tip. It’s not obscene, but like I said, it’s not cheap, either.
– Bring your own magazine! I only spotted one old People, but maybe there was a stash hiding somewhere.

I walked in at 5pm hoping for an eyebrow wax. I did not have an appointment. She (the owner) was super nice and took me right in. She said she had just enough time as someone’s nails were drying. She listened intently to what I wanted (just a clean up! Nothing at all drastic!), had me show her with a mirror. She talked through and showed me what she was going to do… And then did exactly that. I think she plucked a total of 5 hairs (after the wax) which is exactly what I wanted.
The place was packed! And with about half men! I’ve never seen so any men in a nail salon. I think it bodes well.

People do NOT know how to use Unilocal.I’m dying at the review left by the lady who didn’t even use NNP’s services, and instead wrote a review for their parking ticket.
ANYWAY. I came to NNP last week for my birthday, a much MUCH needed pampering present to myself. Originally I had gone to a smaller shop across the street, but they were completely booked. But! Then I saw NNP, and luckily I was able to be seen right then and there! And honestly, I’m glad it all worked out for me this way, finding NNP on a whim, because this place is 100,000 times nicer than the one I was originally gonna go to. AND I got a delicious complimentary lemonade!
I got a gel mani and a spa pedicure. 1 week later and my nails are still looking so beautiful and my feet are nice and soft.
I also really loved how friendly and personal the owner was to all the customers. It was my first time there, but talking to her made it feel as if I’d been a regular. And I will be! See you in another week or so!

I’ve been here a couple times, once for a pedicure with my sister and then again today for a manicure, pedicure and eyebrow wax.
I love how sanitary it is, the plastic liners in the basins and all the tools kept separate in plastic bags. The technicians are very nice and efficient, nothing felt rushed and my polish looked perfect after.
I did the spa combo which included paraffin wax for my feet and a hot stone massage, it was so relaxing! This is the only nail place I’ll go to in the east bay.

This establishment is the antithesis of The Seinfeld episode season 6 episode 24: the understudy
All of Alice’s team are English speakers and never once, at least when I got my nails done in the past, never ever spoke in their native tongue. (And there is nothing wrong with that as long as they are keeping it real) there were small talk of back and forth, you just know that they never talked about you behind your back, or in this case, called you «Princess» or talked about some of their customers jacked up toes. I appreciate this about Natural Nails Plus. The quality of service is impeccable. They give you a neck pillow scented with your perfume of choice. Then the amazing leg and arm massage to go with a basic mani and pedi. Not to mention the lasting quality of their work.
No need to take Frank «can’t stand ya» with ya!

This is by far, the best place I’ve found for nails in the east bay, to date. I always love the look of my nails after I leave and there are a few reasons why:
1. The techs are all very skilled, professional, and the shop is very clean
2. They don’t cut corners or race through appointments
3. They hold their clientele responsible for appointment times
Bonus: They have a couple parking spots!
They have nice cushy seats for pedicures that come with a built in massage feature, always nice! They also place a warm lavender filled neckwarmer over you as soon as you’re in your seat. The aroma and warmth is very relaxing. They replace the foot sinks with a plastic wrap for every single use — this is important! I dont want foot funk!
Why not 5 stars? Well — I know it’s silly, but each time I’ve gone to this place, I’ve been requested to upgrade or been lectured about how to keep my nails. It doesn’t take away too much from the experience, but being a busy mom with full time job and hardly anytime, I just take what I can get in terms of pampering. Sometimes my nails will suffer and thats really a small price to pay with everything I have going on. Although it is a nice gesture to mention the upgrades and the self care, I’m really looking for some serious R&R while I’m there and always feel a little guilty for not indulging as requested.
Tip: if you go on Tuesday or Wed before 2pm, they will give you 10% off anything. now THATS worth an upgrade :)