Snips For Kids

Easy appointment booking online. The BEST cut my 3-​year old has ever had. Fast, friendly and great with kids of all ages.

JUST DON’T GO THERE IF YOU HAVE A TODDLER and if you happen to go PLEASE AVOID THE WOMAN CALLED SHANNA. I normally do not write Unilocal reviews but the experience at this place today was beyond OFFENSIVE AND DISAPPOINTING. This is supposed to be a kid friendly place. I had an appointment to cut my 2-​yr old’s hair at 5 PM. I drove to the place and parked in front of their door at 5:06. It took me 2 minutes to put my newborn in his stroller and leave him inside the salon before going back to the car to get my toddler, who needed the haircut, that was another minute. By the time I had both kids inside and was ready to check in it was 5:09. The check in lady politely said to me that my stylist was ready and pointed to her right. I looked towards the right and I saw this woman called Shanna, looking abnormally upset and disturbed, saying she doesn’t take clients past 11 minutes after the appointment time. It was at that time 5:10 PM. The check-​in girl said to Shanna that it was only 5:10, but Shanna ignored her (even though we were listening to the full conversation) and said she was not taking us. After a brief chat between the receptionist and Shanna, she said she would take us only after she was done with her 5:20 pm clients, who were observing the scene looking concerned. The 5:20 appointment came to me looking embarrassed and said that she didn’t mind waiting a few minutes and that I should go ahead first, which Shanna seemed not happy about, but she had no other option but taking us. She pointed to the chair where my son should sit with anger like expecting him to go and sit there by himself and say sorry to her, and of course my son went to hug me and looked for comfort. She kept treating him like a nuisance until my son started crying. Then she said: sorry I cannot take you and walked away from us. I would expect out of a children’s hair salon that they are charming and warm, or at least helpful and polite, trying to help the kids into the chair and trying to treat them nicely. I took my scared son in one hand, and my baby in the stroller with the other, and left the place in total disbelief. What a bad decision to go there, I am writing this now not out of anger, but just trying to avoid that other moms and kids go through a similar bad experience as we did today.

Not sure what the deal is showed up just now 130pm
Unilocal and voicemails says open even the door says open but no ones is here. Door is locked lights are off wtf came all the way from San Leandro

I have taken my child exclusively to this place to have his hair cut for four years. That being said the last two times I have had an appointment with the establishment our appointment was moved. I have little extra time outside work. I have no more patience for appointment shifts and the wasted time. If my wife hadn’t needed to get the boys hair cut right away I would of cancelled. So my time is precious to me is yours?

I can’t for the life of me remember the name of the woman who cut my daughters hair, but her chair was the first one on the left when you walk in.
This woman gave my 3 year old daughter the worst haircut you’ve ever seen– far worse than the hack jobs I’ve done in our bathroom for free and I have 0 hair cutting skills. I told her that we had upcoming school pictures and it was almost like she purposely did a bad job. She was rude and didn’t listen when I told her to stop cutting the bangs so short. Bangs were almost non-​existent, but we’re totally crooked. One side of her hair was noticeably shorter than the other. My daughter isn’t even squirmy and likes getting her hair cut, so there’s really no excuse. I will NEVER come back here. You can get a way better, less expensive haircut for your kid almost anyplace else. If I could give no stars I would.

My son loved it! He got to play Pac Man for the first time ever before and after his cut and watch a movie during. They have toys and an easel. He has sensory issues and hates haircuts normally, but he had zero issues at Snips.

This place takes online appointments and has a lot of them. My kid has had only good experiences here. Yes it is fast but they are thorough and seem committed to doing a solid job. I have a girl with long hair, no bangs so she doesn’t see scissors near her face and probably isn’t as challenging as some younger children.

My son is pretty sensitive to touch and sound, so I will admit that he’s not an easy kid to cut. Having said that, Samantha just doesn’t seem to like kids at all. She had zero skills at building rapport or working with my son’s distress. And my son’s hair ended up looking awful. I asked for a one or two inch trim from his blond hair skimming his eyes in a more or less bowl cut shape. she ended up just chopping off a bunch of hair, way more from the top and now his hair is frizzy and stands straight up on top. There’s no way to grow this out before holiday portraits either. Will never come back here again.

I am laughing at all the bad reviews. This place is solid! I have been here three times, Shanna gave my 6 yr old a simple trim and did a lovely job and was very kind to my girl. Miriam gave my then 5 yr old a 4″ trim and finished with a sweet side swept French braid. Miriam also, just this week, gave my two yr old her first haircut, she gave me exactly what I requested (jaw skimming bob with slight A-​Line) and did a beautiful and technical job while being kind and quick. The woman minding the reception was quick to bring a light up toy wand when my girl melted down for a moment. The kids can watch their favorite videos, siblings can play with toys, draw etc., the price is right and I’ll certainly keep coming back.

I read some of the disappointed reviews and I can only assume they didn’t have Miram. We too had one appointment with a different lady (the one on the side by herself) and it was awful! She was rude, couldn’t cut my sons hair because he was squirmy, and the result was terrible. In fact I went back 2 days later and Miram fit us in to fix the cut. Please go here and request Miram, but you’ll have to book at least a week out.
To the lady that was 11 minutes late for a 20 minute appointment, it is completely unreasonable for you to think they should still honor your appointment. If she would have «quickly» cut your sons hair you would have complained how it looked rushed and she probably would have still run over time thus delaying her other appointments for the rest of the day. We all have kids and their 10 minute policy on a 20 minute appointment is more than generous.

Had a great experience! We have been a couple places because my babies didn’t like getting their hair cut. We will definitely be coming back!

I’ve never written a one star Unilocal review but I have to warn other parents about this place. I made a 2pm appointment for my son and called Snips from the road when we got caught in traffic behind an accident. I let them know I would be about 10 minutes late but was definitely coming. They told me they have a strict policy that if you are more than 10 minutes late, they give up your spot. I ran my son across the street and when we got through the door it was 2:11pm on the dot. I said to the receptionist «Woohoo! We made it!» — out of breath and sweating. She looked straight at me and said «Sorry you have to reschedule» There was no one else there and the stylist was just sitting in the chair hanging out. I said, «This was really hard to fit in, can he just get a quick trim?» They stared at me blankly and repeated that I could reschedule. You’d think a place catering to small children would be flexible and understanding that it takes a lot to get toddlers out the door and schedule appointments like this. I’ve never experienced such rude customer service. Never coming back.

Never wrote a Unilocal!review before. But I feel compelled to do so in this case because this place is absolutely horrible. If you are parents looking for a place to get your baby’s first haircut, whatever you do, don’t go here.
Took my son in to get his first haircut. The so-​called stylist who «helped» us was extremely rude to my wife and I from the very beginning. We almost left immediately because she was so short with us. Unfortunately, we made a poor choice and decided to go through with it. She wasn’t gentle cutting my son’s hair and made cuts like she just wanted to get us out of there as fast as possible. And the final product looks bad. I could have done a better job at home. So, we paid $ 22 for a bad first haircut for my son and got an attitude from a disgruntled stylist to go along with it. I’m still pissed thinking about it.
To the stylist who cut my son’s hair: if you don’t like to cut kid’s hair, then don’t get a job at a hair salon for kids. If you are in a bad mood or sick that day, either don’t come to work that day or learn some tools for better managing your attitude.

Really disappointed in the customer service and the online booking. Went on 3÷11÷15 and reserved a space for 3÷18÷15 at 3:20pm. Got told at 3:20pm when we came in that we were 3:40. At 3:40 had an interaction with another family/​child with the same name who actually got the haircut and time slot. Waited at their suggestion to get a haircut if it might be possible to squeeze in between the 3:40 and 4pm time slots and waited for the 4:10pm customer to arrive before being notified there wouldn’t be time that day. The receptionist said I should have called in since I didn’t get an email from the online booking system to confirm, though how is a first time online booking customer supposed to know that about their system? I checked my browser upon returning home and saw all of the details confirming that I did indeed reserve an appointment.
In addition, I wish I could have just been turned away at the door at 3:20pm rather than waiting an hour with two kids and paying for parking. Isn’t the point of a $ 22 haircut +tip supposed to be convenience, not further frustration? From now on I’ll go to a general salon and bring kids toys with me. But I could even just do my own haircutting at home for less stress and save the $ 30.

I’m sad anyone had a bad experience here. I’ve been here a couple times and everyone was friendly, the salon is clean, the price is reasonable, and they have a great selection of toys and books to occupy the kids. I think the two stylists I’ve used we’re Shannon and Miriam? And they both delivered exactly what I wanted while dealing with my fidgety babies!

We’ve always been very happy with Snips — I’m not sure what people expect from a 10-​minute haircut, but it’s certainly not going to be salon-​quality like we adults are used to! The appointment system is easy, there are toys in the waiting room, they play videos while the kids get their hair cut, and kids come out looking much better than when they came in. The stylists we’ve worked with have always been very kind and nice (they’re the only ones who can successfully brush my daughter’s hair without her screaming), and we’re happy going back. If you want a salon-​quality experience, feel free to pay $ 40 for your kids’ haircuts, but I’ll keep going to Snips.

Very disappointed with our experience at Snips. Our son’s stylist muttered less than 10 words creating a very unwelcoming environment for our 2 year old. There was no care, no encouragement and to top it off it was a terrible haircut that we had to try to correct at home. It’s really unfortunate that a neighborhood place can’t create a better experience.

I had an appointment with Amanda or Miriam… can’t remember. I came in 20 minutes early with my 3 year old son. Amanda was busy with another customer so the receptionist said she could do it. Big mistake letting the receptionist touch my son’s head. It seemed as though she just recently graduated from beauty school. She was very impatient with my son and physically forceful with him. She kept complaining that he wouldn’t sit still… sorry but which 3 year old actually sits still for longer than a minute? She would push his head around to get the right angle for the cut. Kept pinning him back so that he would sit up straight. It was to the point that she was making him cry.
I’ve had great haircuts with the other stylists in the past. Because of the last woman who cut my son’s hair I will never come back here again.

Now that Cool Tops on Rockridge has moved over the hill to Orinda, I was looking for a kid-​friendly hair salon. We decided to try this spot on College a try. I was pleased with the online appointment system. I liked how the stylist asked my daughter for input on her haircut. Sure, I was nervous about my daughter getting her beautiful long hair cut into a bob but it turned out cute. There were kids’ DVDs playing on the TVs at each station but my daughter had fun watching the younger kids get their haircuts.

Note: I showed up at 4pm on a Thursday afternoon, per a reservation I booked the day before. My son’s appointment was not a walk in.
My son’s hair grows pretty fast and we’ve tried several different places including a barber in Montclair, a barber in Walnut Creek, and two other kids-​only hair salons. I liked Snips. Nothing too fancy, but a great little space where kids can play with toys, and two chairs where they cut hair.
My son is mesmerized by television. So imagine my glee when I saw they had two televisions, one for each station. That was probably the easiest haircut ever. My son barely moved.
But the best part and the reason I give them 5 stars is that I really loved the haircut my son got. It looked good and it grew out really nicely. Can’t say that for the haircut we got for him the next time around.