KFC

They don’t have a good customer service especially the cashier name Alicia. She is not friendly and so mean to the customers. I don’t recommend this.

The box says «freshly prepared» but, NO! This location food was horrible. It’s not the first time this happened. The hot wings tasted like it was cooked yesterday, the cinnamon twist tasted as if it was fried with old oil… and tasted oily, not crispy. Yucky!

I just left this location and received the worst customer service I have ever received at any establishment. When first ordering (via drive-​thru), I asked for a 3 piece meal, the person states it comes with mashed potatoes and Cole slaw and asked if this was alright, I then requested to substitute the slaw for corn, he sounded irritated and told me «hold on, give me a minute.» Then he asked anything else, I said «yes, a T3 crunchy, 2 additional crunchy taco supremes, THREE bean burritos with no onions, one bean tostada and one dozen biscuits.» He asked me to repeat and I asked «which part?» He stated «the last item.» I said a dozen biscuits and he replied «12 biscuits?» I said «yes.» Then I asked if he got the Tostada and with his smart ass attitude he said «yes I got your tostada.» The way he said it, he was mocking my accent (the way I said tostada). Before I can say anything else, he blurted for me to go to the second window and I thought it was weird cause I never said what drinks I wanted. I pull up to pay, he read the order and I heard «t4,» I stopped him and said «t3,» he gave an attitude claiming this is what he said. Then I said «for the T3 I want Pepsi.» He said that’s what I have down and I said «oh weird cause that’s the first time I mentioned Pepsi.» With an attitude once again, he said, Pepsi is what it comes with, I made a confused facial expression cause every time I come, the person taking the order ALWAYS asks what drink I want. He then said in a stern voice (as stern as he could sound considering he was gay) «the picture shows a Pepsi! He then turned over to his co-​worker and joked saying «I must be a good guesser!» He then turned to her to take over as if HE didn’t want to deal with ME! She then tried handing him my drink and he didn’t grab it and walked off. She then took over. I asked for a receipt and she apologized stating the receipt machine isn’t working. (This is my third time coming this month and not getting a receipt, get it fixed already). I asked her what the guy’s name was and she said «Jesse.» I thanked her and advised that is all I needed to know. That’s not all! Came home to discover a burrito missing which turned into a big issue amongst my kids when I got home. So he doesn’t like people asking him to repeat, yet, he gets orders wrong!!! To Jesse: If you hate your job so much, QUIT! Nobody wants to deal with you and your attitude and sarcasm!

This has nothing to do with kfc individual outlets, it has to do with their tv adds.
After watching their NEW ads I may never eat at a KFC again, thery are the worst. The old ads had class and TASTE. I lost my appetite since viewing the new ads.

Only come to this KFC. Lei (sorry girl if I spelt it wrong) is the sweetest thing! Always has a smile on and makes you feel that your at a restaurant not a fast food joint. She is always there when I go (fortunately for me). I absolutely adore her and keep returning only for that reason! Keep up the good work girl!!! :)

Stopped by here for a quick pick-​up dinner. We do not eat fast-​food often, but the service at this location was exceptional. The staff had excellent customer service. I lost my receipt to give Gage his 5 star review, but he deserves 5-​stars and I hope he gets that raise!
The food was fresh and we received more than enough between the buy one get two free, or whatever was going on. It was fast-​food, but it was good and the staff’s attention made this a worthwhile stop!

it’s a kfc-​taco hell. idk what else to say in regards to the food, but it’s good when you’re in a rush and don’t feel like cooking
but the service is really good and everyone there is really really nice, to the point where I’m actual impressed so there you go

This location is horrible. It should shut down for as many times as they’ve messed up my order. Literally every time somethings wrong. This last time the tried to give me a soda with no ice. It was warm. And then she says they don’t have ice. Does it look like I want a warm mt dew. No. And she just laughs. Dinesh give a rats ass about customer service or having pride in her job.

I only give it 2 stars because it wouldn’t let me give it a 1…
Horrible their hours say open till 1:30pm … Here I am in my way out of work hungry I Unilocal open food chains. I call and when I ask what time they close she ummm’d and said were kinda already close, I responded with. Your hrs say 11:30 pm … Her response, «yea no we are closed » I will personally go to the locations to see if this was true or lazy workers… Unilocal says their open till 11:30pm and I’m HANGRY … I just wanted a loaded famous bowl

Can you please take left over food (trash) off the counter where you are putting people’s fresh order? Yeah that would be nice. Don’t eat here. Very unclean. Sorry, it’s just unacceptable. The chicken was dry. We won’t be coming back to this location.

After my 30^th (probably around 30) time coming here and every single time the order is wrong I finally decided to post about it. I think they only hire tards here I have never gone to a place that has messed up a order every time. You have to walk them thru the order at the window and if you don’t notice it then something is going to be missing from your order. The only reason I still come here is because it is so close to where I live. Tonight I had a two piece meal with one biscuit and had to ask for honey and butter and a fork 3 times. Atleast when I actually got it they gave me enough honey and butter to last a lifetime.

Food was decent, but counter help is inept and inside seating was disgustingly dirty.

Regular stop here on my late nights. Always quick. Always good. Friendly driver thru service.

Usually this location is not bad. However, my son went to get me food since I am physically challenged. In addition to his own order (and he goes there a lot), he ordered 2 PLAIN Chicken Littles. They had pickles and sauce on both, so I called the manager. I could hardly understand her name. She said she would replace the Littles in a combo, with a side and a drink. With the price of gas, a free side and a drink? I asked why she couldn’t just make it a chicken strip combo and drink and she wouldn’t budge. Maybe I need to call a REAL Manager in the day, since her customer service skills left a lot to be desired.

Lets be honest Oceanside and College is a really busy intersection and if your running late from work and you don’t have time to cook or your cooking sucks fast food is a real option. Burgers and Mexican can get boring because of the lack of sides, it doesn’t really feel like a meal you share with your family. Well looky here KFC has classic sides and meals designed for families, oh what and a drive thru. It’s also within 3 miles of a huge portion of Oceanside. It’s sounding better isn’t it.
Well before you run off to KFC here are some things to consider. It’s combined with Taco bell and lets face it these combo’s always sacrifice a little of each for the symbiotic relationship. The drive thru is painfully slow. 5 – 20 minute wait depending on how long the line is, and how fresh the orders come. A batch of chicken breasts takes time to cook, even in pressure cookers. It’s a good location, but a little difficult to get in and out of the parking lot.
I give them a commendable 3 stars because the side containers are re-​useable. I weirdly don’t hate their powder based mashed potatoes. I know many of my observations seem a tad negative, but they have a lot of upside and with some radical changes I could totally see 4 stars and for fast food that’s pretty hard to do.

Not sure what is wrong with a Taco Bell + KFC combo… Best ever.

I saw a rat running around outside of this location.

Excellent drive-​thru customer service! And you could never go wrong with KFC food, unless they mess up your food order. The food is always tasty and fresh!
There is plenty of parking.